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Infants
(0-1)
Children
(2-11)
Adults
(12+)

Luxury family holidays - frequently asked questions 

Q. My two children are too young to be in their own hotel room, but I still want some privacy for myself. How can I find the perfect solution?

A. Look out for suites or apartments where you can have plenty of space for privacy but the security of knowing your children are close by. Check the hotel descriptions for our room guide where you can see the different types of rooms available. Some hotels such as the MarBella Corfu Hotel in Corfu and the Olympic Lagoon Resort in Cyprus have a screen which gives separation whilst still being in the same room.

Q. We've previously booked a family room to take advantage of the children's prices. The children are now too big for sofa beds. What are my options?

A. Some hotels extend the children's prices to interconnecting rooms so you get two rooms but without paying full price. Alternatives are two bedroom suites or apartments, such as those at the Grande Real Santa Eulalia in Algarve, the Viva Mallorca in Majorca or Princesa Yaiza Suite Hotel Resort in Lanzarote

Q. My toddler has just turned two. Do I have to pay a child price for her?

A. The infant price only applies to children under the age of two, so you will now pay the child price. However, you can keep the cost of your family holiday low by watching out for FREE child places. Simply use our Special Offers search to look out for these great savings at family hotels such as the Hilton Vilamoura As Cascatas Golf resort & Spa in Algarve in Turkey or the Sheraton Fuerteventura Golf & Spa Resort in Fuerteventura..

Q. I'm looking for fun and supervised play to entertain a lively three-year-old. Any suggestions?

A. A number of our Family Collection hotels have baby clubs such as Olympic Lagoon Resort in Cyprus. They generally provide supervised play with soft toys and simple games for three or four hours each day. Simply check the information about Children's Clubs' in our hotel descriptions for details of these clubs.

Q. My teenage son thinks he's far too cool for children's clubs. Where can he be sure to meet people his own age?

A. Whilst some hotels do offer clubs for teens, particularly in July and August, he'll probably be happier with sporting activities and his own space. Choose one of the holiday resorts such as Le Meridi'n Limassol Spa & Resort in Cyprus - their Leisureland was designed with teenagers in mind and offers tennis, football, bowling and pool tables.

Q. How do I find out how much I have to pay for the children's clubs?

A. As the hotels run the children's clubs, many are free of charge, although there is sometime a charge for the baby clubs. There may be individual activities run by the clubs that carry a small charge, which would be paid to your hotel. If there is a charge for the children's club, we will tell you in the hotel descriptions under "Children's Clubs".

Q. We tend to prefer spending time with our children on holiday, although they like to go to the children's club occasionally. Do we have to book the club for our whole stay?

A. As the children's clubs are operated by the hotels themselves, they tend to be very flexible, and your children can attend one session for their whole holiday, or take part in every activity. Check the information about Children's Clubs in our hotel descriptions where we will advise you if you need to pre-book your child's place at a club.

Q. Is there anything for our children to do in the evening?

A. Many hotels provide mini-discos for younger children. Hotel Atlantis The Palm in Dubai, offers Club Rush a no adults entertainment area for teenagers and some hotels have games rooms with pool tables for older children. Check our hotel descriptions for more information about each hotel.

Q. We'd like a special night out without the children. Can we hire a baby-sitter?

A. The majority of our recommended Family Collection hotels provide baby-sitting facilities that can be booked when you arrive at the hotel. This is usually at an additional charge, which you pay at the hotel. At the Porto Sani in Halkidiki, they even offer a babysitting service on the beach, allowing you to enjoy some peaceful time with a good book.

Q. We always prefer to self-cater on holiday, but as the children have got older, they complain of being bored. Can we have the best of both worlds?

A. Whilst most of the hotels we recommend include some meals, there are a selection where you can enjoy full hotel facilities but with the flexibility of self-catering to allow you to eat when and where you want. Take a look at the Pine Cliffs Residences at Sheraton Algarve in the Algarve or Apartments at Cascade Wellness & Lifestyle Resort.

Q. Is there a children's menu available in the hotel restaurants?

A. Nearly all of our Family Collection hotels offer a children's menu in at least one, or in some cases several of their restaurants. Quite a few operate a buffet service in their main restaurant with a dedicated buffet for children.

Q. Some nights we'd like to eat without the children. Does anywhere offer early dinners with children's food?

A. A number of our Family Collection hotels offer early meal sittings and children's menus, check the hotel description for the "Dining Guide" which will tell you about the restaurants and the type of cuisine they offer. The Forte Village Resort in Sardinia and the Neptune Hotel in Kos both offer early dinners for children.

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