Caruso, A Belmond Hotel, Amalfi Coast

The Caruso was a wonderful experience! Everything from the warm reception at the entrance when we arrived to our final goodbye's when leaving were very gracious and pleasant. The attention to detail to everything from the dining, cleanliness of the rooms and maintenance of the amenities and grounds was top notch. We especially enjoyed the kindness of Francesca at the front desk. She was very personable and went out of her way to show us around and answer any questions. We look forward to returning soon!

This hotel is utterly, divinely world class. The location is only a hour from Naples airport, but feels like you are on top of the world. The food is fresh, local and truly delicious (grazie Armondo!). The service from Iolanda and her wonderful team is exceptional - warm and genuine. It’s like a home from home (if your home is an ancient hilltop retreat dripping in wisteria and scented with lemons, overlooking a tranquil bay!) GO!!

Our experience at Caruso was truly magical from the moment we set foot outside its doors. The porter was quick to greet us and all the staff were friendly, warm and welcoming. The check in process was smooth and easy with an orientation tour of the hotel provided which was incredibly helpful. The views from across the hotel of the Amalfi coast were breath-taking; something we enjoyed at breakfast, by the pool and most importantly from the comfort of our room. The rooms were spotless and incredibly spacious - even its double rooms which is what we stayed in. The bed was comfortable and pillows perfect - they even had a pillow menu that allowed you to choose one of your liking to ensure a good nights sleep. Everything you could possibly need was provided in the room including a bag which you could use to put your things in to take to the pool. The gardens were beautiful and tranquil space; pruned to perfection. The pool simply serene. The staff at the pool were friendly and attentive getting your towels and preparing the sun loungers promptly. Small thoughtful touches around the pool area made the experience even more pleasant from board games, cards, books, magazines to keep you entertained all the way to Evian facial mist to help keep you cool. Breakfast was a smoothly run service with a range of options available from the buffet and the menu. The food was so good, I wish we had stayed long enough to be able to try the whole menu. The reception staff were genial, knowledgeable and considerate. They gave us some great recommendations for dinner and places to visit in Naples, taught us to play Scopa - a traditional card game - and even had a goody bag with water, sun cream and a face mist ready for us when we went to visit Pompeii. The paid and complimentary activities the hotel provides are very carefully thought out and run like a well oiled machine. Key details provided and everything ready on time. We used the complimentary shuttle service to Amalfi as well as their boat tour to Positano and back. For every service and at every level, the staff were exceptional. They are an asset to the hotel and made our experience what it was. A standard of service in hospitality that was truly outstanding and unrivalled. My husband and I would like to extend a heart felt thanks in particular to Iolanda, Roberta, Ciro, Claudia, Andrea, Ida, Marco, Francesca, Rosy, Nicola, Giofranco, Frederica, Alessio, Adriano and Luigi who made our 10th wedding anniversary trip an experience we shall never forget. We usually never return to the same place twice because we like to travel to different destinations but the kindness and hospitality we received during our stay has meant we are looking forward to our next stay.