Four Seasons Sayan

A very exceptional resort, food and surrounds. Enjoying sangria by the pool/river is a smart choice. And the pizza is top! Very genuine service from the staff especially at river cafe, sorry can???t remember her name ;)

I will try my best to give an impartial review here but it???s very difficult to do that having stayed at the Mandapa Ritz Carlton then moving to the Four Seasons. Don???t get me wrong this is a fabulous hotel with very friendly and great service but I couldn???t stop thinking about how much better the Mandapa was and comparing the 2 places. This is a more mainstream hotel, so if you are fine with that then this is for you. Of course the setting and scenery was absolutely beautiful. Our duplex was lovely and beautifully designed. However there were some stupid errors made which really didn???t make sense to me: It rains A LOT in Ubud, so why have a massive terrace with daybed/sofa bed without adequate shelter so you can still use it when it???s raining? Our shower door didn???t close properly and every time we showered the floor would be soaking. Come on Four Seasons, I really would expect this for the price we were paying and this is easily reparable. Another thing which bugged me and this only bugged me because of the service you expect at the premium prices you pay to stay at a place like this. Our illy coffee capsules were replaced every morning. There were the options of with and without caffeine. We only used the caffeine one, so when it came to replenishment we were only replenished with de-caffeinated. It???s a minor thing but again with the prices you pay to stay here and with the other high competition from other hotels in the vicinity common sense is key and you cannot afford to have slip ups here! The Duplex was otherwise lovely and I loved the little touches like the oil by the bed to help you sleep, the congratulations decorations we had on the bed when you found out we were celebrating a special occasion. This was really lovely. The breakfast was excellent and the best we had in the whole of our 10 day trip in Bali and we had a wide variety of breakfasts. It really was delicious! My only wish was that the portions would be smaller so I could order more and try a variety but otherwise yummy!!!! I really did love this hotel it was beautiful but to be honest when I come back to Ubud I will be going back to the Mandapa and not Four Seasons.

We stayed just for one night at the Four Seasons Sayan, but that was definitely worth it. We had a One Bedroom Villa and the room as well as the whole resort was just great, in very good shape and you see that they take care for it. We had a brilliant private pool with a jungle view and downhill into the resort. We loved to just enjoy sun and swim in our pool. The breakfast is not a buffet, you can choose from a menu. The food itself is delicious and worth it. We used in room dining as well, it came quickly and delicious as well. The stuff was very friendly and we do love our stay in here. Its on our list if we should come back to Bali. We just can recommend the Four Seasons Sayan. Great stay!