Sina Bernini Bristol

I find it strange that this can even be considered a 5 star hotel. We just checked out and I couldn???t even wait to get home to write this review. At first the hotel seemed nice. Good lobby and room. Upon further glance in the room however, we start hearing a lot of bird noise. Annoying, but not the end of the world. Once we got up to investigate, we notice a hole near the window and actual bird POOP on the floor and wall near the hole (room 608). The bed was beyond uncomfortable and felt like sleeping on a rock. We might as well been outside sleeping with the homeless with the bird poop on the ground around us. They were able to change our room and I appreciate that, however the fact that they would even put a paying guest on their honeymoon in such a disgusting environment it is hard for me to get past. Once they changed our room, to an ???upgraded room???, the bed was still extremely uncomfortable and even smaller then the previous room and the walls are paper thin. We could hear our neighbors hacking loogies, taking showers, arguing with each other, and doors slamming all night long from the hallways. To make matters even worse, upon checkout we were charged for something we did not do even though I asked for clarification from the man when he told us our payment. We were charged for ???frigo bar??? for room 117 when we were in fact not in that room and no where near that room. So instead of compensating us in any way for putting us in a poop infested room to begin with, they charge us even more for something we did not do. I???m disappointed we even spent a dime at this place. It is a 2 star hotel at best covered up in ???5 star??? decor. I would highly suggest finding a better ???5-star hotel??? that actually holds true to that title.

We enjoyed our visit. Cool rooftop restaurant where breakfast was included and the views were great. Spotty Wifi but other than that we would highly recommend the hotel and the staff was exceptional. A bit larger than normal European rooms.