The Phoenicia Malta

The Phoenicia really is a superb hotel, fully renovated in recent years, in an excellent location, with nice gardens, and an infinity pool. We had a lovely room, with balconies, views over Valletta, and practical things like the air conditioning and the bath (!) worked much better than in many top hotels we have stayed in. The restaurant was also surprisingly good - very good! The bar and terrace, not the absolute best, but very pleasant. All the staff were friendly, well trained, enthusiastic, and organised - we only had a few very minor issues with restaurant/bar staff which I suspect was because of inexperience arising out of the Covid crisis. Most of all, a special mention for Neville Cardona, the hotel ambassador; there are many excellent staff within the hotel, so it feels slightly unfair to single out Neville, but he really is quite exceptional. He???s a lovely man, very organised and absolutely dedicated to doing his very best.

This hotel is worth the price in every aspect! It is truly an upper level luxurious hotel with all the trimmings. The decor is spotlessly beautiful. The hotel was clean beyond measures. We had a 2 bedroom Valletta suite which was very very spacious and tastefully decorated. We loved the chocolates and champagne in room on arrival as well as the fresh flowers! The gardens are not only immaculate but really tropical and so refreshing in the heat. The pool and pool area is very Instagram style. The kids pool is really lovely with a great view of the harbor. Plenty of sunshades and beds. My children were treated with respect and much much attention from all the staff, which they adored. Taking a baby, 5 and 10 year old to such a hotel is a risk to us and to other guests but ours are well behaved (thankfully) and the hotel truly were extremely welcoming and kind to them everyday of our stay. Only negative was zero change area near the pool so was told to go back to hotel (with a buggy it???s a bit of a pain). But that???s it. The evening babysitter was very kind. The food both adult and children is enormous but extremely good which was nice. We really would highly recommend this hotel with (well behaved kids) or simply as a couple! It has zero fault which is rare. The staff really are the diamond here. We only have praise for the Phoenicia. Covid- they take this extremely seriously and have everything on hand , even if you forget mask or gel but even better they do it discreetly so that you don???t feel it???s a holiday with Covid tagging along, this was much appreciated. We will be back. Thank you.

From the moment we arrived we were made to feel welcome. Our room was very clean and comfortable with a lovely harbour view as requested. The location of the hotel is superb for exploring Valletta and the bus station is nearby for venturing further afield. All the staff, reception, breakfast, restaurant, concierges, porters and housekeeping were friendly and courteous. Nothing was too much trouble. A wide variety of breakfast goodies were on offer and served fresh to our table on the terrace which was a great start to the day. There are many bars, cafes and restaurants to suit every taste in Valletta but the Phoenix Restaurant at the hotel is excellent and the service second to none. The hotel has a lovely garden leading to the infinity pool with spectacular harbour views. We love Malta and have visited several times. This was our first stay at the Phoenicia but it certainly won???t be our last. It is an oasis of good manners, service and courtesy in the mad world we are living in at present.