Hard Rock Hotel, Cancun

Mexico, Cancun

Family
All inclusive
Family suites

In the heart of Cancun's Hotel Zone, overlooking the beach and the sparkling Caribbean Sea, the Hard Rock Hotel, Cancun blends in effortlessly with its beautiful surroundings. A sparkling white façade complements the pristine sands of Cancun's famous beaches and if you can tear yourself away from this unique hotel, it is only a short stroll to the vibrant and bustling heart of the city where you will find great shopping, endless bars and fantastic restaurants to entertain you late into the night.

This fantastic hotel offers something for everyone, including outstanding restaurants, a large full-service spa, and an interactive kid's club, all providing the perfect soundtrack for a luxury holiday.

The hotel has 601 rooms and 12 floors.

Hotel child prices apply to ages 4-17 years.

  • Overlooks the beach close to Cancun
  • Interactive kids’ club with pool
  • Evening entertainment and shows
  • Enjoy fresh pizza at Frida restaurant
  • Deluxe family rooms available
All Inclusive - what's included

All inclusive includes all à la carte dining and snacks. Unlimited soft drinks, local and premium alcoholic drinks including a selection of fine wines. 24-hour room service. Minibar. Daily activities. Evening entertainment. Non-motorised watersports. WiFi.

Added value

Resort Credit

Receive up to 3600US dollars resort credit to spend on golf, spa services, special dinner events, upgraded wine selection and more for holidays between 24 December 2016 - 21 December 2018.

Honeymoon offer

Honeymooners will receive a bottle of sparkling wine and cake in their room upon arrival and one honeymoon dinner, in room breakfast and one hydro spa tub experience per person per stay for holidays between 24 December 2016 - 22 December 2017.

Please note that not all offers are combinable.

About the location
Cancun’s reputation as a stylish international playground has won it the nickname ‘the Miami of Mexico’. The premier resort on the Yucatan Peninsula, Cancun’s soft white-sand beaches and never-ending supply of sleek bars and restaurants jostle for visitors’ attention, not to mention every conceivable sports facility, pampering treatment and shopping outlet. First up, the beaches. There’s around 14 miles of them, and they’re white, pristine and perfect. The snorkelling and scuba diving are fantastic, too, but if you prefer dry land, Cancun is circled by championship golf courses – try the El Camaleon Mayakoba Golf Club. You can reach the best of Mexico's Mayan ruins from here, including its most-visited site – El Castillo at the incredible Chichen Itza. 
Transfer time
30 minutes from Cancun airport

Bars & Restaurants

Ciao

Located in the central lobby, serving an international buffet for breakfast and à la carte Italian cuisine for dinner.

Opening Times:
Buffet Breakfast - 07:00 - 11:30
International Buffet - 12:30 - 16:30
Theme Night Buffet Dinner - 18:00 - 23:00

Dress Code:
Casual. Formal shorts or bermuda shorts, dress shirts, polo shirts, or formal sandals. (No wet clothes, visible bathing suit or flip flops.)

Frida

Opening Times:
06:00 - 23:00

Dress Code:
Casual. Formal shorts or bermuda shorts, dress shirts, polo shirts, or formal sandals. (No wet clothes, visible bathing suit or flip flops.)

Outdoor restaurant located in the pool area, serving an international buffet with grilled fish, meats and pizzas cooked in a brick oven and à la carte Mexican cuisine for dinner.

Ipanema


Opening Times:
17:30 - 22:00

Dress Code:
Casual. Formal shorts or bermuda shorts, dress shirts, polo shirts, or formal sandals. (No wet clothes, visible bathing suit or flip flops.)

Throughout the day Ipanema serves buffet meals and snacks, then when the sun goes down this Brazilian Grill is the place to enjoy the finest cuts of steak.  

Pizzeto


Opening Times:
11:30 - 23:00

An artisanal brick oven-style pizza restaurant

The Market

Buffet restaurant located in the central lobby/pool area, serving international cuisine.

Opening Times:
Buffet Breakfast - 07:00 - 11:30
International Buffet - 12:30 - 16:30
Theme Night Buffet Dinner - 18:00 - 23:00

Dress Code:
Casual. Formal shorts or bermuda shorts, dress shirts, polo shirts, or formal sandals. (No wet clothes, visible bathing suit or flip flops.)

Zen

Opening Times:
Breakfast - 08:00 - 11:00
A la carte Lunch - 12:30 - 16:00
Dinner - 17:30 - 23:00

Dress Code:
Casual. Formal shorts or bermuda shorts, dress shirts, polo shirts, or formal sandals. (No wet clothes, visible bathing suit or flip flops.)

Asian à la carte restaurant located in the central lobby serving Teppanyaki and sushi (reservations are required for the Teppanyaki tables).

Bars

Enjoy a variety of bars including the float pool bar, splash bar and bunker bar.

Beach & Pools

Swimming Pools


Cool off in the hotel's beautiful freeform pool, with plenty of terrace space and two outdoor hydro tubs. For the little ones, the hotel also provides a kids pool with slides. 

Beach


The beach here is truly impressive, offering oodles of beautiful white sand, and direct access to the glorious azure waters. It's only a short stroll to the nearest bar, yet the beach feels a world away and is the perfect place to relax.

For Families

Kid's Clubs

The Little Big Club - Children can enjoy a range of activities in many different settings. Some of these settings include Barney’s Music Room, Bob the Builder Construction Zone and Angelina Ballerina Dance Studio. Ages 4 - 12 years.

Restrictions - Children 18 months- 4 years of age are welcomed with the company of an adult.
Opening Times - 8:00 - 20:00

The Cavern Club - The Cavern club welcomes guests of aged twelve and older and holds sessions like the studio time, jam band and spin sessions.

Music lab - Where guests can enjoy playing instruments learn to spin tracks and how to record music videos. 

Spa & Wellness

Spa

Featuring 10 treatment rooms, 6 couples treatment rooms, and a master spa treatment room with hydro spa tub, rock spa is the perfect place to unwind and enjoy a number of massages and facials. The spa also features ‘Posh Beauty Salon’ where manicure, pedicures hair and beauty and kids packages are available.

Activities & Entertainment

Golf

Enjoy this 18 hole, Jack Nicklaus design course. Set on a natural reserve with mangroves, fauna and exotic flora. Look out onto stunning views of the Caribbean sea while you enjoy this invigorating course.

Loading Rooms...
Tripadvisor logo
Tripadvisor rating Based on 10082 traveller reviews
Thumb image 84% of travellers recommended this hotel
Travellers Ratings
Excellent
Rating image   7352
Very Good
Rating image   1710
Average
Rating image   610
Poor
Rating image   231
Terrible
Rating image   179
What to expect
Location
Tripadvisor rating
Sleep Quality
Tripadvisor rating
Rooms
Tripadvisor rating
Service
Tripadvisor rating
Value
Tripadvisor rating
Cleanliness
Tripadvisor rating
Reviews
Hard Rock Cancun
,
Tripadvisor review Nov 15 2017
We have been members of the Palace Resorts since 2001 and although all of them are amazing we seem to keep coming back to the Hard Rock Hotel Cancun. I have never seen a resort that offers so much...
View full review
ROCK ON!
Neil B, Old Bridge, New Jersey
Tripadvisor review Nov 15 2017
We just returned from another trip to Hard Rock Hotel Cancun. The place really rocks. The staff is great. They do make you feel like a "Rock Star". Plenty of good places to eat and drink. The north...
View full review
View more reviews
Check availability
Feefo review image

What our customers think

We've been finding people their own slice of paradise for 45 years, and like to think we're pretty good at it. 
Don't just take our word for it, though - see what our customers have said about their Sovereign experience..

Read customer reviews...
Contact Us
Request a Brochure