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Grand Velas All Suites Resort & Spa

Mexico, Riviera Maya

All inclusive

A member of 'The Leading Hotels of the World', the Grand Velas Riviera Maya sets new standards of comfort and luxury in Mexico. Located on an impressive stretch of glorious sandy beach, just minutes from Playa del Carmen, this exquisite resort hugs the shores of Mexico's Caribbean coastline. The resort is split into three unique areas, each with its own ambiance; the Zen Grand section located in the Jungle, the family-friendly Ambassador section and the exclusive adults-only Grand Class section. All offer elegant accommodation and a personal concierge service. With great facilities including an award winning spa and gourmet dining on par with the finest restaurants, the Grand Velas Riviera Maya offers a luxurious, stylish and relaxing experience in this beautiful destination.

Hotel child prices apply to ages 4-15 years.

  • Set on a beach near Playa del Carmen
  • Five fine dining and three casual restaurants
  • World-class, award-winning spa
  • A choice of ultra-luxurious suites
  • Divided into Zen, adult and family zones
All Inclusive - what's included

Breakfast, lunch and dinner à la carte or buffet style at Bistro, Azul and Chaká restaurants. A la carte dinner at Frida, Cocina de Autor, Piaf, Sen Lín and Lucca restaurants. 24-hour in-suite dining. Domestic and international premium brand alcoholic and non-alcoholic drinks. Minibar including snacks. 24-hour butler and concierge service. Activity programme for children and adults. Non-motorised watersports.

Facilities

Bars & Restaurants

Piaf

Opening Times:
18:00 - 23:00 

Minimum Adult Age:
12 years

Dress Code:
Gentlemen will feel comfortable in long trousers, short sleeved collared shirts or polo shirts and closed shoes. Please no shorts, t-shirts, sleeveless shirts, trainers or beach sandals.
Ladies will feel comfortable in evening attire with non-beach footwear.

Beautifully decorated and named in honour of Edith Piaf this restaurant transports you to the Parisian luxury of the 1940's. Chef Michel Mustiere has created a menu of gourmet french specialities including oysters and escargots.

Located in the Grand Class section children under 12 years are not permitted in this restaurant and reservations are required. The restaurant is awarded 4 diamonds by AAA.

Bistro

Opening Times:
07:00 - 23:00

Minimum Adult Age:
16 years

Dress Code:
Gentlemen will feel comfortable in long trousers, short sleeved collared shirts or polo shirts and closed shoes. Please no shorts, t-shirts, sleeveless shirts, trainers or beach sandals.  
Ladies will feel comfortable in evening attire with non-beach footwear.

With an oceanfront setting, Bistro offers french brasserie favourites and Riviera Maya dining specialities.

Located in the Grand Class section.

Azul

Opening Times:
07:00 - 23:00

Dress Code:
Casual Resort

Casual all-day dining with panoramic ocean views, Azul offers international cuisine from the buffet.

Located in the Ambassador section.

Frida

Opening Times:
18:00 - 23:00

Dress Code:
Gentlemen will feel comfortable in long trousers, short sleeved collared shirts or polo shirts and closed shoes. Please no shorts, t-shirts, sleeveless shirts, trainers or beach sandals.
Ladies will feel comfortable in evening attire with non-beach footwear.

This colourful Mexican restaurant is modelled after painter Frida Kahlo. Chef Ricardo de la Vega offers a fine dining Mexican experience with a modern twist. During dinner a mixologist will visit your table and will concoct a variety of seasonal margaritas.

Frida is a family friendly restaurant located in the Ambassador section and reservations are required.

Lucca

Opening Times:
18:00 - 23:00

Dress Code:
Gentlemen will feel comfortable in long trousers, short sleeved collared shirts or polo shirts and closed shoes. Please no shorts, t-shirts, sleeveless shirts, trainers or beach sandals.
Ladies will feel comfortable in evening attire with non-beach footwear.

Specialising in the cuisine of northern Italy, Chef Aurelio Arista offers a menu of dishes including seafood, meat and pasta.

Lucca is a family friendly restaurant located in the Zen Grand section and reservations are required.

Sen Lin

Opening Times:
18:00 - 23:00

Dress Code:
Gentlemen will feel comfortable in long slacks, short sleeved collared shirt or polo shirt and closed shoes. Please no shorts, t-shirts, sleeveless shirts, trainers or beach sandals.

Ladies will feel comfortable in evening attire with non-beach footwear.
A family friendly restaurant offering upscale Asian dining. Chef Issac Esparza takes you on a culinary journey through the traditions of Thai, Japanese, Chinese and Vietnamese cuisine. Sen Lin is located in the Zen Grand section and reservations are required.

Cocina de Autor

Opening Times:
18:00 - 23:00

Minimum Adult Age:
16 years

Dress Code:
Gentlemen will feel comfortable in long trousers, short sleeved collared shirts or polo shirts and closed shoes. Please no shorts, t-shirts, sleeveless shirts, trainers or beach sandals.
Ladies will feel comfortable in evening attire with non-beach footwear.

Cocina de Autor is the resort's signature restaurant by renowned chefs Bruno Oteiza and Mikel Alonso. The restaurant offers a choice of two tasting menus with gastronomic dishes incorporating the principles of molecular cuisine.

Located in the Grand Class section, reservations are required.

Chaká

Opening Times:
Seasonal.
Open for Lunch and Breakfast only.

Dress Code:
Casual Resort

Chaká is a casual, open-air restaurant set amidst the lush tropical jungle flora and fauna. The menu features a variety of organic, healthy international dishes.

Bars & Snack Bars

There are eight bars and three snack bars. Enjoy Premium Brand Liquor at the Aqua Bars, or watch the big game with a beer at Koi, the sports bar.

Beach & Pools

Swimming Pools

Each of the three sections of the hotel has its own spacious freeform infinity pool with plenty of space for sunbathing. There is also a children's pool so you know your little ones are in a great area dedicated to them. 
In addition, all suites have their own interior private whirlpool.

For Families

Kids' Club


Opening Times:
09:00 - 23:00

Dress Code:
Casual

The Grand Velas Kids' Club (5-12 years) offers a range of activities including arts and crafts, storytelling and board games. Children will receive t-shirts and keepsakes from their holiday.

Baby sitting services are available and payable locally.

Teen's Club


Opening Times:
11:00 - 00:00

Dress Code:
Casual

The Teens' Club is available for 13-18 year olds, providing a relaxed louge with video games, karaoke and sound system. A circular bar serving non-alcoholic drinks is a fun addition! 

Spa & Wellness

Spa

Opening Times:
06:00 -22:00

Minimum Adult Age:
16 years

Dress Code:
Fitness Centre- Sportwear (no bathing costumes or sandals)

The blissful Grand Velas Spa is surrounded by jungle, and features an incredible 40 spa suites, making it the largest hotel spa in South America. Also available is the Beauty Centre. Local charges may apply.

The Life Fitness Centre has a wide array of cutting-edge gym equipment, including cross trainers, treadmills and bikes, along with a weight training station. Don't forget to check out the Zumba, Tai Chi and yoga classes available.

Activities & Entertainment

Outdoor and Indoor Activities

Guests can enjoy a range of activities. Both indoor activities such as yoga as well as outdoor activities including bike tours and golfing. A range of watersports are also available, including boogie boarding, kayaking, scuba diving and excursions including swimming with dolphins. 
Please note: some activities must be booked and can incur additional charges. 

About the location
The Riviera Maya is Mexico’s Caribbean coastline at its best, with over 30 kilometres of white sand and sun-baked beach resorts. Off the coast is the second-largest coral reef in the world, teeming with tropical underwater life and offering some of the best diving in the country. Look out for cenotes, too – these natural sinkholes are scattered across the region and are beautiful spots for a swim, with crystal-clear freshwater rich in minerals. For water babies, there’s plenty to keep you busy. The Riviera Maya is big on its eco-parks, which offer activities like river tubing, snorkelling and zip lining. If it’s nightlife you’re after, Playa del Carmen’s chic cobbled streets are lined with bars, restaurants and clubs that wouldn’t look out of place in Marbella. 
Transfer time
35 minutes from Cancun airport
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Reviews
Amazing hotel & staff
Christina R,
Tripadvisor review Dec 14 2017
On arrival at the Zen Ambiance we were greeting very warmly by Emma Gomez & Bibiana Vicencio who both looked after us extremely well during the whole experience. Suite - The suite was very well...
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Escape from everything
joanieshaf,
Tripadvisor review Dec 13 2017
This was a perfect getaway to escape the real world. We were pampered, our drinks were never empty and the weather was perfect! Our concierge was top notch and made our stay a fantastic experience...
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