Mexico, Riviera Maya
A member of 'The Leading Hotels of the World', the Grand Velas Riviera Maya sets new standards of comfort and luxury in Mexico. Located on an impressive stretch of glorious sandy beach, just minutes from Playa del Carmen, this exquisite resort hugs the shores of Mexico's Caribbean coastline. The resort is split into three unique areas, each with its own ambiance; the Zen Grand section located in the Jungle, the family-friendly Ambassador section and the exclusive adults-only Grand Class section. All offer elegant accommodation and a personal concierge service. With great facilities including an award winning spa and gourmet dining on par with the finest restaurants, the Grand Velas Riviera Maya offers a luxurious, stylish and relaxing experience in this beautiful destination.
Hotel child prices apply to ages 4-15 years.
Opening Times:
18:00 - 23:00
Minimum Adult Age:
12 years
Dress Code:
Gentlemen will feel comfortable in long trousers, short sleeved collared shirts or polo shirts and closed shoes. Please no shorts, t-shirts, sleeveless shirts, trainers or beach sandals.
Ladies will feel comfortable in evening attire with non-beach footwear.
Beautifully decorated and named in honour of Edith Piaf this restaurant transports you to the Parisian luxury of the 1940's. Chef Michel Mustiere has created a menu of gourmet french specialities including oysters and escargots.
Located in the Grand Class section children under 12 years are not permitted in this restaurant and reservations are required. The restaurant is awarded 4 diamonds by AAA.
Opening Times:
07:00 - 23:00
Minimum Adult Age:
16 years
Dress Code:
Gentlemen will feel comfortable in long trousers, short sleeved collared shirts or polo shirts and closed shoes. Please no shorts, t-shirts, sleeveless shirts, trainers or beach sandals.
Ladies will feel comfortable in evening attire with non-beach footwear.
With an oceanfront setting, Bistro offers french brasserie favourites and Riviera Maya dining specialities.
Located in the Grand Class section.
Opening Times:
07:00 - 23:00
Dress Code:
Casual Resort
Casual all-day dining with panoramic ocean views, Azul offers international cuisine from the buffet.
Located in the Ambassador section.
Opening Times:
18:00 - 23:00
Dress Code:
Gentlemen will feel comfortable in long trousers, short sleeved collared shirts or polo shirts and closed shoes. Please no shorts, t-shirts, sleeveless shirts, trainers or beach sandals.
Ladies will feel comfortable in evening attire with non-beach footwear.
This colourful Mexican restaurant is modelled after painter Frida Kahlo. Chef Ricardo de la Vega offers a fine dining Mexican experience with a modern twist. During dinner a mixologist will visit your table and will concoct a variety of seasonal margaritas.
Frida is a family friendly restaurant located in the Ambassador section and reservations are required.
Opening Times:
18:00 - 23:00
Dress Code:
Gentlemen will feel comfortable in long trousers, short sleeved collared shirts or polo shirts and closed shoes. Please no shorts, t-shirts, sleeveless shirts, trainers or beach sandals.
Ladies will feel comfortable in evening attire with non-beach footwear.
Specialising in the cuisine of northern Italy, Chef Aurelio Arista offers a menu of dishes including seafood, meat and pasta.
Lucca is a family friendly restaurant located in the Zen Grand section and reservations are required.
Opening Times:
18:00 - 23:00
Dress Code:
Gentlemen will feel comfortable in long slacks, short sleeved collared shirt or polo shirt and closed shoes. Please no shorts, t-shirts, sleeveless shirts, trainers or beach sandals.
Ladies will feel comfortable in evening attire with non-beach footwear.
A family friendly restaurant offering upscale Asian dining. Chef Issac Esparza takes you on a culinary journey through the traditions of Thai, Japanese, Chinese and Vietnamese cuisine. Sen Lin is located in the Zen Grand section and reservations are required.
Opening Times:
18:00 - 23:00
Minimum Adult Age:
16 years
Dress Code:
Gentlemen will feel comfortable in long trousers, short sleeved collared shirts or polo shirts and closed shoes. Please no shorts, t-shirts, sleeveless shirts, trainers or beach sandals.
Ladies will feel comfortable in evening attire with non-beach footwear.
Cocina de Autor is the resort's signature restaurant by renowned chefs Bruno Oteiza and Mikel Alonso. The restaurant offers a choice of two tasting menus with gastronomic dishes incorporating the principles of molecular cuisine.
Located in the Grand Class section, reservations are required.
Opening Times:
Seasonal.
Open for Lunch and Breakfast only.
Dress Code:
Casual Resort
Chaká is a casual, open-air restaurant set amidst the lush tropical jungle flora and fauna. The menu features a variety of organic, healthy international dishes.
There are eight bars and three snack bars. Enjoy Premium Brand Liquor at the Aqua Bars, or watch the big game with a beer at Koi, the sports bar.
Each of the three sections of the hotel has its own spacious freeform infinity pool with plenty of space for sunbathing. There is also a children's pool so you know your little ones are in a great area dedicated to them.
In addition, all suites have their own interior private whirlpool.
Opening Times:
09:00 - 23:00
Dress Code:
Casual
The Grand Velas Kids' Club (5-12 years) offers a range of activities including arts and crafts, storytelling and board games. Children will receive t-shirts and keepsakes from their holiday.
Baby sitting services are available and payable locally.
Opening Times:
11:00 - 00:00
Dress Code:
Casual
The Teens' Club is available for 13-18 year olds, providing a relaxed louge with video games, karaoke and sound system. A circular bar serving non-alcoholic drinks is a fun addition!
Opening Times:
06:00 -22:00
Minimum Adult Age:
16 years
Dress Code:
Fitness Centre- Sportwear (no bathing costumes or sandals)
The blissful Grand Velas Spa is surrounded by jungle, and features an incredible 40 spa suites, making it the largest hotel spa in South America. Also available is the Beauty Centre. Local charges may apply.
The Life Fitness Centre has a wide array of cutting-edge gym equipment, including cross trainers, treadmills and bikes, along with a weight training station. Don't forget to check out the Zumba, Tai Chi and yoga classes available.
Guests can enjoy a range of activities. Both indoor activities such as yoga as well as outdoor activities including bike tours and golfing. A range of watersports are also available, including boogie boarding, kayaking, scuba diving and excursions including swimming with dolphins.
Please note: some activities must be booked and can incur additional charges.
Max 3 adults, 1 child
Ambassador Suites are located around the main infinity pool. They feature 1 king size or 2 queen size beds, air conditioning, walk-in wardrobe, cable TV, CD/DVD/MP3 player, telephone, safe, coffee machine, minibar, iron & ironing board, seating area with sofa, bathroom with whirlpool bath, rain shower, L'Occitane amenities, hairdryer, bathrobes & slippers and a balcony or terrace with ocean views.
118m²
Max 3 adults, 1 child
Zen Grand Suites are located in the jungle approximately 1km (2 minutes) from the beach (a shuttle bus is available). They feature 1 king size or 2 queen size beds, air conditioning, cable TV, CD/DVD/MP3 player, telephone, safe, Nespresso coffee machine, minibar, iron & ironing board, seating area with sofa, bathroom with whirlpool bath, rain shower, L'Occitane amenities, hairdryer, bathrobes & slippers and a balcony or terrace overlooking the jungle vegetation.
110m²
Max 3 adults
Grand Class Suites feature 1 king size or 2 queen size beds, air conditioning, walk-in wardrobe, cable TV, CD/DVD/MP3 player, telephone, safe, Nespresso coffee machine, minibar, iron & ironing board, seating area with sofa, in-room massage table, bathroom with whirlpool bath, rain shower, L'Occitane amenities, hairdryer, bathrobes & slippers and a balcony or terrace with a private plunge pool and oceanfront views. Children under 12 years are not allowed in the Grand Class section of the resort.
127m²
Max 3 adults
Zen Grand Pool Suites are located in the jungle approximately 1km (2 minutes) from the beach (a shuttle bus is available). They feature 1 king size or 2 queen size beds, air conditioning, cable TV, CD/DVD/MP3 player, telephone, safe, Nespresso coffee machine, minibar, iron & ironing board, seating area with sofa, bathroom with whirlpool bath, rain shower, L'Occitane amenities, hairdryer, bathrobes & slippers and a terrace overlooking the jungle vegetation.These suites feature a private plunge pool on their terrace.
110m²
Max 3 adults
Ambassador Pool Suites feature their own private pools on the terrace. They feature 1 king size or 2 queen size beds, air conditioning, walk-in wardrobe, cable TV, CD/DVD/MP3 player, telephone, safe, coffee machine, minibar, iron & ironing board, seating area with sofa, bathroom with whirlpool bath, rain shower, L'Occitane amenities, hairdryer, bathrobes & slippers and ocean views.
118m²