Situated just a ten minute walk from Funchal and in a privileged clifftop location, the Pestana Carlton Madeira Hotel is a superb hotel commanding magnificent views over the Atlantic Ocean. This hotel offers a variety of facilities and activities that will not fail to impress, including a choice of outdoor pools, one with a direct access to the sea, a private pier and health club. The range of dining choices includes a Taverna Grill with rustic atmosphere and the sports lovers will no doubt enjoy the traditional English style 'Pub' showing live sports events. Recently refurbished and finished to a high standard, rooms are fresh and contemporary. Set within landscaped gardens typical of Madeira and surrounded by breathtaking scenery, guests can be assured that a relaxing, tranquil atmosphere awaits.
Hotel child prices apply to ages 3-12 years.
The hotel has 290 rooms, 17 floors and 5 lifts.
- In a breathtaking clifftop location
- Try Madeiran specialties at Taverna Grill
- Huge pool with sea views
- Light and luxurious rooms and suites
- Get pampered in the Magic Spa
Added value
Room discount
Save up to 10% discount based on the hotel price for holidays between 03 July - 31 October 2018 booked by 31 July 2018.
Save up to 20% on the hotel price for holidays between 01 November - 25 December 2018 and between 03 January - 28 April 2019 or save up to 10% between 26 December 2018 - 02 January 2018 and between 29 - 30 April 2019 booked by 31 August 2018.
Facilities
Bars & Restaurants
Arcos Buffet Restaurant
Opening Times:
Open for breakfast and dinner
Enjoy a full buffet breakfast and dinner service. Open all year for breakfast and dinner.
Taverna Grill
Offering an authentic and rustic atmosphere the Taverna Grill serves international à la carte cuisine. A firm favourite with Sovereign guests.
Opening Times:
Open for dinner (seaonally)
Taverna Bar
Taverna Bar is a comfortable space to unwind with live entertainment and cocktails (seasonal service).
The Pub
In typical Britsh pub style, this is an ideal venue to watch a game, with a selection of snacks and light meals available.
Beach & Pools
Swimming Pools
A choice of swimming pools are available, with 2 outdoor swimming pools (one which is heated) and 2 indoor heated. A desirable feature is the direct access to the ocean, straight from the poolside. With access to both fresh and salt water and plenty of poolside lounging, a day can be spent admiring the ocean views.
Spa & Wellness
Magic Spa
With indoor pool, jacuzzi and Turkish bath, the hotel's 'Magic SPA' is an ideal place to unwind. This relaxation area is next door to a well-equipped fitness room, for those seeking a wellness centre.
The Magic SPA has an exclusive menu to try, with face and body treatments available to book locally.
Activities & Entertainment
Sports Activities
For the adventure seekers and sports enthusiasts, the hotel provides access to a wide array of facilities. Complete with games room, tennis court, PADI approved scuba diving school, bookable excursions and shuttle services (payable locally), there is plenty to see and do.
About the location
Funchal is Madeira's colourful hillside capital. The island's biggest draw, it’s an appealing mix of old and new that ticks the boxes for culture, nightlife and beaches. The narrow cobbled streets are dotted with interesting shops, restaurants and cafes, and at the city's heart is a towering 16th-century cathedral (remember to look up – it’s got a beautiful ceiling carved from local wood). The old town is home to bustling farmers' markets and flower markets in spring, and is fringed with a mix of parks, galleries and museums, as well as pretty botanical gardens. The marina is the best spot to spend the evenings, lined with bars that fuel a buzzing nightlife scene. If you're in need of some beach time, there are a couple of black-sand beaches that are a lovely spot for a swim.
Transfer time
20 minutes from Funchal airport
Classic Land View
Max 2 adults
Classic Land View Rooms have twin beds, bath, shower, WC, air conditioning, cable TV, free internet connection, minibar, telephone, hairdryer, tea & coffee making facilities and a balcony with land views. Bathrooms feature bathtub with overhead shower or separate shower.
31m²
Classic Land View Interconnecting
Max 2 adults, 2 children
Classic Land View Interconnecting rooms consist of 2 Classic Land View rooms with interconnecting door.
2 x 31m²
Classic Pool View
Max 2 adults
Classic Pool View Rooms have twin beds, bath, shower, WC, air conditioning, cable TV, free internet connection, minibar, telephone, hairdryer, tea & coffee making facilities, terrace with sun loungers.Bathrooms feature bathtub with overhead shower or separate shower.
31m²
Classic Sea View
Max 2 adults
Classic Sea View Rooms have twin beds, bath, shower, WC, air conditioning, cable TV, free internet connection, minibar, telephone, hairdryer, tea & coffee making facilities and a balcony with sea views.
31m²
Family Room
Max 4 adults
Family Inland View Rooms sleep up to 4 adults (in 1 open plan room), They are larger than twin rooms offering mountain views. Bath, shower, WC, air conditioning, cable TV, free internet connection, minibar, telephone, hairdryer, tea & coffee making facilities.
64m²
Junior Suite
Max 3 adults
Junior Suites are much larger offering an open plan dining area and have double or twin beds, bath, shower, WC, air conditioning, cable TV, free internet connection, minibar, telephone, hairdryer, tea & coffee making facilities.
Suite
Max 3 adults, 1 child
Suites offer a separate bedroom area with king size bed, it features 2 bathrooms and 2 verandas.
70m²
Based on 2708 traveller reviews
88% of travellers recommended this hotel
Travellers Ratings
Excellent
1304
Very Good
957
Average
323
Poor
92
Terrible
32
Reviews
“ Family holiday
MalStokes9, London, United Kingdom
Aug 14 2018
The hotel itself is perfectly nice. Clean and well maintained. Rooms are ok, 2 single beds shved together rather than a double always a bit annoying. Cleaners very reliable and do a good job...
The hotel itself is perfectly nice. Clean and well maintained. Rooms are ok, 2 single beds shved together rather than a double always a bit annoying. Cleaners very reliable and do a good job. However. I will never go back here again. The food is very expensive for what it is and the bar prices are frankly ridiculous. Just about double the price of the bar straight across the road. I will admit this was my 2nd visit, last year we did B and B. We had 1 meal in the buffet restaurant and just the 1. Overpriced again compared to local restaurants and quality not as good. This year we were accomodation only but for a family of 4 breakfast would have been 28 euro's per day. Not good value. What really sealed the deal of never going back was the fact the hotel banned inflatables from the family pool on the day we arrived. We arrived with 2 inflatables that we bought in the hotel last year, bought 2 more on arrival only to be told we were not allowed to use them. There was a flyer in our room advertising the fact the shop sold airbeds etc. Why do that if they are banned from use? In the hotels defence, after a lot of huffing and puffing did allow inflatables in the adult pool. What is the point in that? You had adults trying to swim lengths and scuba divers trying to swim lengths in the adult pool while kids are diving around on airbeds / wave riders etc and flinging beach balls around while the "family pool" was very quiet indeed. Why make yourself a family hotel if you are going to ask children and families to move away from the family pool when buying fun items from your own shop? Nonsense.
We did speak to the manager who was very polite but the solution just led to families being annoyed that they couldn't use the family pool in the same way they did 12 months ago and adults trying to have a nice swim being annoyed by kids with inflatables.
As I say, decent but not as advertised for families. If they wanted to make it family friendly, maybe allow inflatables in the family pool and get parents to tell kids to behave if they are acting up and also ban smoking around the " family " pool.
Won't be going back.
You would also think that with the enormous luxury hotel opening right next door soon they would be bending over backwards to keep customers happy. Sadly not the case.
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“ Beautiful hotel
Phestad, Edina, Minnesota
Aug 13 2018
Can???t go wrong with this hotel. Beautiful grounds and rooms. Get an ocean view room-spectacular! Staff was very helpful and friendly. Breakfast was good too. The staff delivered a bottle of...
Can???t go wrong with this hotel. Beautiful grounds and rooms. Get an ocean view room-spectacular! Staff was very helpful and friendly. Breakfast was good too. The staff delivered a bottle of champagne to our room since it was my husband???s birthday. Nice touch!
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“ Lovely hotel but a bit dated
Holidaywhisperers, Manchester, United Kingdom
Aug 13 2018
We went to Madeira for our mini-moon and we chose here to stay. The staff were lovely and upgraded our room, which was very kind of them. It is a lovely hotel and at a very good location. It is only...
We went to Madeira for our mini-moon and we chose here to stay. The staff were lovely and upgraded our room, which was very kind of them. It is a lovely hotel and at a very good location. It is only about a 10 min walk from the Harbour and have good views of the sea from the sea-view rooms. It has two levels of outdoor pools and a decent Spa as well.
It is a bit dated though and I don't quite think it is a 5-star hotel, that it claims to be. Although, rating systems are probably different in different countries. We weren't a big fan of the food in the Hotel restaurants as well, so wouldn't recommend an AI, FB or HB deals. There are a plenty of great places to eat outside though, so shouldn't be a problem.
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“ Perfect stat
Fergontour, Czech Republic
Aug 13 2018
The staff at this hotel are friendly and professional. The hotel itself would have been very grand in its day, but is now showing some signs of its age. Nevertheless, it was spotlessly clean and had...
The staff at this hotel are friendly and professional. The hotel itself would have been very grand in its day, but is now showing some signs of its age. Nevertheless, it was spotlessly clean and had a lot of facilities (4 swimming pools, spa/wellness, fitness, water sports etc). The swimming pools were never to busy, loud or crowded. The breakfast provided a great choice, with the only disappointment being the poor quality of the vending machine coffee. The hotel was kind enough to arrange rooms close together for grandparents and even upgraded our 2-bedroom booking to a suite. Amazing views from this hotel and lots of great restaurants around. It???s close enough to the city to walk in 20mins. I would definitely recommend this hotel for families and we will certainly be back again.
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“ Lovely hotel but not 5 star
sc00by123, Horsham
Aug 12 2018
The hotel is a 10 minute walk to the harbour and a 20 minute walk to centre of Funchal with a regular bus service and taxis in abundance. It was clean and our room was large and airy, on the 17th...
The hotel is a 10 minute walk to the harbour and a 20 minute walk to centre of Funchal with a regular bus service and taxis in abundance. It was clean and our room was large and airy, on the 17th floor with an amazing see view. The bed was a bit hard and a shame that you have to pay for tea and coffee in the room which you don't expect in a 5 star hotel. We paid for the view but it is well worth it as the view on the opposite side is of the new Savoy Gardens hotel which currently being built. Service was good throughout the hotel but would have liked to have seen more of the staff smiling, I'm not sure how many were happy in their work and we do like a bit of banter when we come away.
Good location for getting out and about and you are spoilt for choice with regard to restaurants on the island. We would come back just to eat at some of them again. Don't visit if you like a beach holiday as there are no beaches but it is a beautiful island that offers a very relaxing experience overall.
The island is best for food, relaxation and a warm climate without being too hot. We would visit again, if this had not been our second visit but if we came again we would go back to the Cliff Bay Hotel which whilst further away from the centre of Funchal offers more of the little extras we like to experience when on holiday. Having said this is was a great stay in a hotel that clearly prides itself on what it has to offer its customers, if only they could it with a smile!
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