- This recently refurbished hotel is centrally located and close to Funchal
- The perfect hotel for couples looking for a relaxing get away
- Breathtaking views of the coastline
- A relaxing spa offering the perfect place to escape and unwind
Located at the top of a cliff and boasting superb views of the Atlantic Ocean, Pestana Carlton Madeira is a luxury hotel which ticks all the boxes for those looking to completely switch off. Recently refurbished, the hotel has a sleek and contemporary style throughout, including comfortable bedrooms and excellent bars and restaurants.
Pestana Carlton Madeira Hotel is renowned for its tranquil atmosphere and breathtaking scenery. Set within lush landscaped gardens, the hotel boasts two outdoor pools, one of which has direct access to the sea where guests can enjoy boat excursions and other water activities. Excellent dining options await, including the rustic Taverna Grill which serves local cuisine and tapas dishes. Guests who wish to explore the vibrant city of Funchal can reach the centre by foot in under 10 minutes.
The hotel has 290 rooms, 17 floors, and 5 lifts. Hotel child prices apply to ages 3–12 years.
Facilities
Bars & Restaurants
Arcos Buffet Restaurant
Enjoy a varied breakfast buffet or sample the delicious menu over dinner in this relaxed and informal restaurant.
Open: For breakfast and dinner
Taverna Grill
Dine on international cuisine from the à la carte menu. The authentic and rustic ambiance of this restaurant makes it the perfect place to unwind in the evening.
Open: For dinner (seasonally)
Taverna Bar
Unwind over a refreshing cocktail and enjoy the live entertainment at this comfortable and relaxed bar.
The Pub
Catch live sport over a pint at this English style pub. Also serves a range of snacks and light meals.
Beach & Pools
Swimming Pools
The hotel boasts four swimming pools (two indoor and two outdoor), including one with direct access to the ocean.
Spa & Wellness
Magic Spa
Sit back and relax with a luxury treatment at the Magic Spa, complete with an indoor pool, Jacuzzi and Turkish Bath. A well equipped fitness room is also available.
Activities & Entertainment
Sports Activities
Check out the games room, practice your serve at the tennis court or explore underwater at the PADI approved scuba diving school. Guests can also book excursions and shuttle services from the Pestana Carlton Madeira Hotel.
About the location
Pestana Carlton Madeira Hotel is located in the beautiful, garden city of Funchal on Madeira’s south coast. It’s the ideal place for those wanting to explore everything this wonderful island has to offer. Wander its bougainvillea filled streets, stopping off for fresh local dishes and seafood in one of the restaurants or to enjoy a glass of Madeira wine as you watch the world go by.
Take the cable car from the cliffs surrounding Funchal to the sparkling Atlantic Ocean and enjoy views over the city’s whitewashed streets. Visit the botanical gardens and see an abundance of native flora and fauna, or take a boat trip and explore the coastline.
Transfer time
Pestana Carlton Madeira Hotel is a 25 minute drive from Madeira Airport.
Classic Land View
Max 2 adults
Classic Land View Rooms have twin beds, bath, shower, WC, air conditioning, cable TV, free internet connection, minibar, telephone, hairdryer, tea & coffee making facilities and a balcony with land views. Bathrooms feature bathtub with overhead shower or separate shower.
31m²
Classic Land View Interconnecting
Max 2 adults, 2 children
Classic Land View Interconnecting rooms consist of 2 Classic Land View rooms with interconnecting door.
2 x 31m²
Classic Pool View
Max 2 adults
Classic Pool View Rooms have twin beds, bath, shower, WC, air conditioning, cable TV, free internet connection, minibar, telephone, hairdryer, tea & coffee making facilities, terrace with sun loungers.Bathrooms feature bathtub with overhead shower or separate shower.
31m²
Classic Sea View
Max 2 adults
Classic Sea View Rooms have twin beds, bath, shower, WC, air conditioning, cable TV, free internet connection, minibar, telephone, hairdryer, tea & coffee making facilities and a balcony with sea views.
31m²
Family Room
Max 4 adults
Family Inland View Rooms sleep up to 4 adults (in 1 open plan room), They are larger than twin rooms offering mountain views. Bath, shower, WC, air conditioning, cable TV, free internet connection, minibar, telephone, hairdryer, tea & coffee making facilities.
64m²
Junior Suite
Max 3 adults
Junior Suites are much larger offering an open plan dining area and have double or twin beds, bath, shower, WC, air conditioning, cable TV, free internet connection, minibar, telephone, hairdryer, tea & coffee making facilities.
Suite
Max 3 adults, 1 child
Suites offer a separate bedroom area with king size bed, it features 2 verandas and some have 2 bathrooms. These rooms offer either a Sea View or Bay View.
70m²
Room discount
Save up to 20% discount on the hotel price for holidays between 01 - 24 December 2019 or 02 January - 26 April 2020.
The above offers must be booked by 31 December 2019.
Based on 3474 traveller reviews

88% of travellers recommended this hotel
Travellers Ratings
Excellent

1693
Very Good

1195
Average

414
Poor

128
Terrible

44
Reviews
“ Once a fancy hotel
emmi949, Helsinki, Finland

Dec 14 2019
The hotel must have been a glorious one back in the days when it was built, but you can see that it hasn't been systematically kept up to date (and this applies to all physical facilities, it-systems...
The hotel must have been a glorious one back in the days when it was built, but you can see that it hasn't been systematically kept up to date (and this applies to all physical facilities, it-systems and the service concept).
It's still a nice choice for a family holiday stay, with restaurants and grocery shops just next to the property, and the old town and marina within a walking distance (or a quick bus ride away), yet it's still far enough from the busiest areas in the city.
Kids pool could be a little warmer.
Our toddler loves swimming, but despite of being an active kid he got cold in the pool pretty quickly.
Awesome view to the sea from our room!
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“ Christmas in Funchal
johnclapham422, Doncaster, United Kingdom

Dec 11 2019
Overall a nice hotel. Christmas decorations were a bit sparse.
Old furniture in common areas is uncomfortable and needs to be replaced.
Evening entertainment in the bar was below average.
Ideal...
Overall a nice hotel. Christmas decorations were a bit sparse.
Old furniture in common areas is uncomfortable and needs to be replaced.
Evening entertainment in the bar was below average.
Ideal location for easy access into Funchal - 15 mins walk
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“ Great place to stay
Lindsey U, Worthing, United Kingdom

Dec 10 2019
We would really recommend staying here, the breakfasts were brilliant, loads of choice. Everything was very clean from the rooms to the pool area. All the swimming pools and surrounding areas were...
We would really recommend staying here, the breakfasts were brilliant, loads of choice. Everything was very clean from the rooms to the pool area. All the swimming pools and surrounding areas were spotless. The only thing we would say is the mountain view rooms are not as good as the pool and sea view rooms as they overlook the roads which can be a bit noisy. Not far into Funchal.
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“ Great facility.
olgaamara66, Brighton and Hove, United Kingdom

Dec 10 2019
Hotel has excellent location, great service, large comfortable rooms, very clean, great view, very good facilities. They do very good price too 😊
I stayed there twice and will come back certainly...
Hotel has excellent location, great service, large comfortable rooms, very clean, great view, very good facilities. They do very good price too 😊
I stayed there twice and will come back certainly.
I especially loved SPA facility. 😊
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“ Honeymoon in Madeira
ETETETETET, London, United Kingdom

Dec 08 2019
I love the Pestana Carlton Madeira and have visited the hotel for many years, however on returning with my Husband for our honeymoon, there were noticeable changes to the service/services of the...
I love the Pestana Carlton Madeira and have visited the hotel for many years, however on returning with my Husband for our honeymoon, there were noticeable changes to the service/services of the hotel.
Strengths
- the hotel is the best located for the direct sea access and walking to Funchal
- the hotel feels very comfortable
- there are many hotel facilities
- the pools are excellent and pool bar for lunch is great and well priced
Weaknesses
- I emailed in advance to ask if we could have sparkling wine in our room to celebrate our honeymoon and wedding, this was not provided and it was a shame that this was not taken into consideration. We would have been happy to pay extra for this service but it was disappointing that this was not taken into account.
- Some of the rooms look noticeably tired; headboards are worn out and the backing colour is showing through, curtains were washed but not ironed, carpets looking tired, blackout curtains missing on some windows
- having to pay to top up tea in the rooms seems unnecessary for a 5* hotel
- there is no longer a person on the door of the hotel welcoming guests, there was in the past and this gave the hotel a very warm and welcoming feel
- there are more big tour groups coming in large coaches to the hotel, this is ok but there were times when the reception was heaving with people. We felt that there was a different level of service provided depending on the company you booked with.
- the spa facilities are nice but require updating eg not all jacuzzi l jets are working, the lower jacuzzi needs re-grouting because it looks a bit dirty
- lots of the lighting in the hotel needs new lightbulbs
- we were told over the phone before booking our trip that there would be no building work when we were visiting but when we arrived there was hammering and banging from a room beneath and this continued throughout our stay. Fortunately the hotel did provide us another nicer room which wasn???t as loud. This room appeared far better maintained than our original one.
- the mini golf and tennis areas need updating (the games room has been and this is great, the addition of surfing and SUP is also fantastic)
The hotel is very comfortable and certainly has a charm about it. We would return but it would be great if some of the above enhancements were implemented.
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