- This recently refurbished hotel is centrally located and close to Funchal
- The perfect hotel for couples looking for a relaxing get away
- Breathtaking views of the coastline
- A relaxing spa offering the perfect place to escape and unwind
Located at the top of a cliff and boasting superb views of the Atlantic Ocean, Pestana Carlton Madeira is a luxury hotel which ticks all the boxes for those looking to completely switch off. Recently refurbished, the hotel has a sleek and contemporary style throughout, including comfortable bedrooms and excellent bars and restaurants.
Pestana Carlton Madeira Hotel is renowned for its tranquil atmosphere and breathtaking scenery. Set within lush landscaped gardens, the hotel boasts two outdoor pools, one of which has direct access to the sea where guests can enjoy boat excursions and other water activities. Excellent dining options await, including the rustic Taverna Grill which serves local cuisine and tapas dishes. Guests who wish to explore the vibrant city of Funchal can reach the centre by foot in under 10 minutes.
The hotel has 290 rooms, 17 floors, and 5 lifts. Hotel child prices apply to ages 3–12 years.
Facilities
Bars & Restaurants
Arcos Buffet Restaurant
Enjoy a varied breakfast buffet or sample the delicious menu over dinner in this relaxed and informal restaurant.
Open: For breakfast and dinner
Taverna Grill
Dine on international cuisine from the à la carte menu. The authentic and rustic ambiance of this restaurant makes it the perfect place to unwind in the evening.
Open: For dinner (seasonally)
Taverna Bar
Unwind over a refreshing cocktail and enjoy the live entertainment at this comfortable and relaxed bar.
The Pub
Catch live sport over a pint at this English style pub. Also serves a range of snacks and light meals.
Beach & Pools
Swimming Pools
The hotel boasts four swimming pools (two indoor and two outdoor), including one with direct access to the ocean.
Spa & Wellness
Magic Spa
Sit back and relax with a luxury treatment at the Magic Spa, complete with an indoor pool, Jacuzzi and Turkish Bath. A well equipped fitness room is also available.
Activities & Entertainment
Sports Activities
Check out the games room, practice your serve at the tennis court or explore underwater at the PADI approved scuba diving school. Guests can also book excursions and shuttle services from the Pestana Carlton Madeira Hotel.
About the location
Pestana Carlton Madeira Hotel is located in the beautiful, garden city of Funchal on Madeira’s south coast. It’s the ideal place for those wanting to explore everything this wonderful island has to offer. Wander its bougainvillea filled streets, stopping off for fresh local dishes and seafood in one of the restaurants or to enjoy a glass of Madeira wine as you watch the world go by.
Take the cable car from the cliffs surrounding Funchal to the sparkling Atlantic Ocean and enjoy views over the city’s whitewashed streets. Visit the botanical gardens and see an abundance of native flora and fauna, or take a boat trip and explore the coastline.
Transfer time
Pestana Carlton Madeira Hotel is a 25 minute drive from Madeira Airport.
Classic Land View
Max 2 adults
Classic Land View Rooms have twin beds, bath, shower, WC, air conditioning, cable TV, free internet connection, minibar, telephone, hairdryer, tea & coffee making facilities and a balcony with land views. Bathrooms feature bathtub with overhead shower or separate shower.
31m²
Classic Land View Interconnecting
Max 2 adults, 2 children
Classic Land View Interconnecting rooms consist of 2 Classic Land View rooms with interconnecting door.
2 x 31m²
Classic Pool View
Max 2 adults
Classic Pool View Rooms have twin beds, bath, shower, WC, air conditioning, cable TV, free internet connection, minibar, telephone, hairdryer, tea & coffee making facilities, terrace with sun loungers.Bathrooms feature bathtub with overhead shower or separate shower.
31m²
Classic Sea View
Max 2 adults
Classic Sea View Rooms have twin beds, bath, shower, WC, air conditioning, cable TV, free internet connection, minibar, telephone, hairdryer, tea & coffee making facilities and a balcony with sea views.
31m²
Family Room
Max 4 adults
Family Inland View Rooms sleep up to 4 adults (in 1 open plan room), They are larger than twin rooms offering mountain views. Bath, shower, WC, air conditioning, cable TV, free internet connection, minibar, telephone, hairdryer, tea & coffee making facilities.
64m²
Junior Suite
Max 3 adults
Junior Suites are much larger offering an open plan dining area and have double or twin beds, bath, shower, WC, air conditioning, cable TV, free internet connection, minibar, telephone, hairdryer, tea & coffee making facilities.
Suite
Max 3 adults, 1 child
Suites offer a separate bedroom area with king size bed, it features 2 verandas and some have 2 bathrooms. These rooms offer either a Sea View or Bay View.
70m²
Winter Room discount
Save up to 20% discount on the hotel price for holidays between 02 January - 26 April 2020.
The above offers must be booked by 31 January 2020.
Summer Early booking discount
Save up to 10% discount on the hotel price for holidays between 01 May - 31 October 2020, booked by 31 January 2020.
Based on 3508 traveller reviews
88% of travellers recommended this hotel
Travellers Ratings
Excellent
1711
Very Good
1204
Average
418
Poor
130
Terrible
46
Reviews
“ Worst New Year's Celebration EVER!
mfF928TT,
Jan 18 2020
Pestana Carlton Madeira was the biggest disappointment to date with New Year's Gala Celebration. Food was Mediocre, only the appetizer saved the entire meal, second course was "frozen" fish, final...
Pestana Carlton Madeira was the biggest disappointment to date with New Year's Gala Celebration. Food was Mediocre, only the appetizer saved the entire meal, second course was "frozen" fish, final plate was medallion of filet mignon (which I could not eat for health reasons). To exacerbate the problem, hotel served the cheapest Portuguese wine.. At 11:20 band stopped playing and guests proceeded to 18th floor terrace in anticipation of fireworks, for an additional 45 euros per person. On 18th floor, we were served a glass of champagne and given a bag of 12 raisins, a few speakers playing classical music and it was all.
One star is too much for how disappointing this New Year's celebration became for the 6 of us. We could not believe it for a 5 star hotel. Staff was very friendly, food at hotel is not conducive for a 5 star, definitely not worth price. Hotel is outdated and in need of renovation.
If you are planning New Years Celebration/Gala - Please avoid doing it here, you will not be satisfied. Consider alternatives with your travel agent or adviser.
Outside of New Year's Eve Gala fiasco, Madeira is a beautiful island, people are friendly, food is awesome everywhere. We will go back, not for New Year's.
Happy New Year everyone.
M.F.
Massachusetts - USA
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“ Vacation club members beware
dianetS2938QJ,
Jan 18 2020
We have been coming to Madeira for 7 years, and for 6 of these stayed in Pestana apartments
This is supposedly a 5 star hotel. We stayed here 2 years ago and were really happy with everything. Not so...
We have been coming to Madeira for 7 years, and for 6 of these stayed in Pestana apartments
This is supposedly a 5 star hotel. We stayed here 2 years ago and were really happy with everything. Not so this year
The Beach Club underwent a second overhaul last year and certain of the one bedroom apartments were converted to studios. These are substandard and not what we were led to expect. They are little more than hotel bedrooms with a minuscule ???kitchenette???, but no dining table and chairs to eat at - so what are Pestana trying to persuade us to do here?
We booked a studio apartment 10 months to the day before our arrival date (the earliest allowed), thinking that this would get us a good apartment.
When we arrived, the toilet seat was broken and we didn???t have quite a few items on the inventory (which we had to ask for). Things were rectified by the hotel management as far as that was concerned, but the answer to our complaint about the accommodation was an invitation to trade in our existing points and spend a few thousand pounds more so we would be guaranteed the accommodation we were promised when we first became members of the Vacation Club
This is really disappointing and we were tempted not to come back to Madeira again next year
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“ Great hotel, location with warm welcoming staff
Karen B, Cheshire, United Kingdom
Jan 17 2020
Have been to this hotel in Madeira 7/8 times now. No plans to switch to another hotel despite the choices. Consistently good, friendly staff and service with a fantastic location on the sea front...
Have been to this hotel in Madeira 7/8 times now. No plans to switch to another hotel despite the choices. Consistently good, friendly staff and service with a fantastic location on the sea front between Savoy and Reids
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“ A very enjoyable Christmas and New Year
ijarch, Powys, United Kingdom
Jan 15 2020
Just spent Christmas and New Year at the Carlton. We had a very relaxing and enjoyable time with friendly staff and excellent food and our room on the 17th floor was very comfortable, clean and...
Just spent Christmas and New Year at the Carlton. We had a very relaxing and enjoyable time with friendly staff and excellent food and our room on the 17th floor was very comfortable, clean and provided fantastic views.
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“ Excellent
Getaway647662, Eastern Norway, Norway
Jan 15 2020
I stayed at this hotel for one week in January, alone. The location is very good, because it is close to both the Lido area and the center of Funchal. It's close to the bus stop, good restaurants...
I stayed at this hotel for one week in January, alone. The location is very good, because it is close to both the Lido area and the center of Funchal. It's close to the bus stop, good restaurants, supermarkets and ATM??s. What I liked the most about this hotel, was the good atmosphere and the stunning views. The breakfast was good, but not as varied. The staff was always kind and helpful and they all provided good service. This hotel was a good place to stay for me when I travelled alone, for many reasons. First of all because of the people working there, who made me feel welcomed and taken care of. It felt like a safe place, and there was always something to do there, if I didn't have other plans outside the hotel. Spa treatments, different pool areas, hairdresser, pubs, different kinds of restaurants among other amenities. I would definitely stay here again.
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