Hilton Seychelles Northolme Resort & Spa

We spent there a week and were fully delighted with this resort. The rooms are spacious, the views from the room are stunning. All the rooms see the ocean, they may be in different rows though. The service is a little slow but everyone was friendly, smiling, and hospitable. Beau Vallon area is 20 minute walk from the hotel. This is n excellent location where you are isolated but also a walking distance from a live area. Would definitely go there again.

This is a very clean, beautiful and modern property with views out over the ocean. We were given a welcome bottle of red wine and fruit when we arrived. We stayed in the basic room. The room was good-sized, but not huge. The d??cor in the room was very nice and comfortable. There was a bathtub overlooking the ocean and we had a balcony with sea views. The air conditioning worked well and there was a mosquito net around the bed. The main bar and restaurant were very nice, with indoor and outdoor areas and views of the sea. The cocktails were good. The food was a bit mediocre and disappointing given that everything else about the hotel is so lovely. This could just be as a result of COVID as the resort had very few guests. The pool looked to be beautiful but was not open due to government orders. A small, beautiful bar overlooking the ocean was also closed. There are multiple access points for the beach. It was red flagged on both days we were there. It was also very rocky. None of the lounge chairs are directly on the beach and there is no bar service at the beach. The good news is that there are very few mosquitoes. This hotel should be a 5 star once COVID is over and they reopen their facilities and improve the food quality.

Travelled for wedding & honeymoon. Coming to the property was unplanned. We had booked at the H Hotel, but the day we travelled we were informed that the owners booked out the property and we will be moved. With the absolute high levels of frustration from arriving at 6am to being pushed to another hotel and not knowing what happens with our plans for the wedding/dinner etc - the levels of frustrations were really high. Check in I do understand the staff was overwhelmed by the extra number of check-ins that morning, however it is not acceptable that some be treated differently than others, nor that we are left in limbo for check in or as to what to expect. No one gave us a tour of the property, or informed us of the usual breakfast timings, restaurants etc. Understanding we were of course too early for check in - we were willing to wait. We sat by the pool - eventually falling asleep and woke up at 12 noon to find that no one from reception came to get us for our room (despite informing them that we would be by the pool). The room was ready for over 1.5 hours and their response was 'oh we couldn't find you' - which was very disappointing! Staff Front desk - The front desk manager (blonde lady not sure of the name) was very disappointing! She was very dismissive and rude. Jacinta on the other hand was extremely lovely and was always happy to help. Housekeeping - hands down the most amazing staff! So humble and kind and helpful to the tee. Brian was an absolute delight and ensured we were taken care of and did his best every single time. If it was not for Duncan - our stay would have gone south very quickly. He is an absolute asset to the property! Went out of his way multiple times to ensure that our stay was comfortable, upto expectations and always checking in. Food Breakfast - Extremely slow & monotonous. Waiting time after ordering takes anywhere between 20-45 mins. The menu did not change for the entire week that we were there. Lunch & Dinner - Very limited menu overall at the restaurants. After 3 days you run out of things to eat and it becomes boring. Wedding night dinner We had planned this with the H hotel and now had to change with the Hilton. Getting time with the chef was a task - had to ask multiple times. We were shown the deck where our table would be set up - but on the night the deck was ripped apart - no one informed us! This was a huge disappointment as we had to have dinner under a tree which is exactly what we did not want right from the start! Room We had booked a suite at the H, and when we were moved to this property, we were assured that we would get room of a similar category. I wanted to make sure and at check in reconfirmed the room type and was told that it would be an 'oceanfront villa'. Yet at the time of check in, we were given a room in the far corner of the property with loud construction and a view of a bunch of trees!! Immediately contacting the sales team at H hotel - I wanted this rectified as this is not what was agreed at check in and we did not come to the Seychelles to spend our honeymoon looking at trees and listening to hammering and drilling noises! After a few hours we were given our 'correct' room - the front desk was unapologetic, but Duncan and the H hotel sent hand written apology notes - which was nice. The room was very clean - but very dated. Car rental There are a few cars available on the property - and its 50 EUR per day. It was a quick process to get sorted out. Spa The service was extremely overpriced and sad. The therapists did a below average job! There is a different spa a few kms from the property with far better service and prices. Dont waste your money here. Beach Not exactly 'swimmable' - full of rocks and seaweed. You need to go down to Beau Vallon to have a nice swimming experience. Overall The property is very dated and needs a facelift overall. It looks very tired and the service needs a lot of 'umph'. Would not recommend nor return. There are far better properties in the Seychelles to get your money's worth.