Hilton Seychelles Northolme Resort & Spa

Having previously stayed at the Hilton Labriz the week previously, it is easy to make comparisons between the two hotels. However both are very different. Whilst the staff were welcoming, and the Resort Host, James stood out, as too Sakira, it missed the personalisation of Labriz. I would certainly recommend upgrading to a room with an infinity pool as the rooms are certainly better decorated, and have a much better ???feel???. As the actual pool area is quite small with only a few sun beds, having your own pool was worth the additional money. The Hilltop Restaurant, whilst having a different theme every night, wasn???t the quality that you would expect from a 5* hotel, and the constant intrusion by the Mynah birds during breakfast was bothersome and not dealt with by the waiters and waitresses in an urgent manner. However once the Ocean Bar had opened after its refurbishment, this had much more atmosphere and the food was superb! A complete contrast. The Spa was small, and the difference between the two spa attendants was quite noticeable. It would have been more professional if both were wearing Spa uniforms and in keeping with the service that they were providing. I would recommend the Hilton Northolme, but try not to compare the two Hilton Hotels, they are both different and good in their own unique ways.

Despite some weak points it can be affirmed that the hotel is good. It consists of a large number of two-floor villas wehre the bedrooms are, one on each floor in every one of the said buildings. Apart from that, the main building comprises the front desk and one of the three restaurants existing in the hotel, namely ??Les Cocotiers??. The other two restaurants, the Ocean View Restaurant and the open-air Hilltop Restaurant are in different buildings. There are three beaches by the hotel but two of them are rather neglected. The nearest one from the reception is the only nice one. Upon arrival at the hotel, before carrying out the check in steps the customers are led to an office located at a small building half a way between the entrance to the complex and the reception. There the customers are offered something to drink, usually a tropical cocktail. That could be a pleasant moment but it wasn't so in my case since I was shoved to drink very quickly the juice asked for. It seemed that they were in a hurry for me to dash to the reception so that the said steps were taken as quickly as possible. It's a complete nonsense. Of course I couldn't finish off the drink. It wasn't a good way to start my stay in that hotel. Something else can be considered somewhat nasty upon the check in procedure. It's about their request for the new arriving customer to give his credit card number in order that they block an amount of money applicable to the expenses which the customer may incur. Happily enough I could escape from that unpleasant blow. The rooms are very nice and comfortable. They are entirely covered with wood, both the floor, the walls and the ceiling. It's really beautiful. From the terrace of that I was allocated one could behold a magnificent panorama including the Indian Ocean. At dusk also the sunset can be beheld. Unfortunately during my whole stay there were some clouds over the horizon blotting out the sun at that time of the day. At any rate, despite the clouds it was a spectacular view. The bed was very good, with the adequate mattress. Besides, there was a very good and useful desk in the room with the lamp casting a light which was bright enough to work comfortably, something which cannot be taken for granted in all the hotels located in a tropical region. The room was very spacious and very quiet during the time I occupied it. By and large therefore it was the perfect room. Nevertheless once I was woken up by one of the hotel employees shouting at another one outside. The bathroom is also large and a good one. When I first went to the hotel reception I was unpleasantly surprised by the awful music which was audibe there and in other parts of the premises. It was played at a high volume thus preventing anyone from hearing the sounds of nature and from talking in a normal and civilised way. Such an offence to the customers' ears is very unusual in hotels located in tropical countries.I raised this issue to the employee of the travel agency who visited me on the day following that of my arrival and apparently the extreme character of the noise concerned was moderated during the rest of my stay. Thenceforth it was therefore less offending. The above mentioned restaurants at the hotel are good and I would even say that that called ??Les Cocotiers?? is very good. I first dined there on the day of my arrival. It was Thursday May 24th. On that occasion it wasn't actually very quiet for customers were bothered by sick making music played in the Ocean View Restaurant, which is just a few stairs down a staircase, on its other side of it. It was so extremely loud that it was heard in the first mentioned restaurant as if it were played there. I was scared at the prospect that every day I would have to bear the same torture. Fortunately enough it wasn't so. Therefore I could have dinner in a quite peaceful conditions for the rest of my stay. Eating there in the evening was rather pleasant and the food very good. The staff members are all very kind with the exception of a porter whose name is apparently James. He seems to be a poor devil who considers himself very important and treated me disdainfully and rudely. It was very disagreeable. He should in fact be entrusted with tasks for which he had no contact with the customers. My advice is to refuse any service from him and so try to avoid him by all means. In the opposite end of the guy concerned, a waitress working in the Restaurant ??Les Cocotiers??, whose name is Precious, is particularly helpful as well as charming. The breakfast is good. There is a buffet with everything one needs to tackle the stroke. Oddly enough, among the fruits there were no sweet tropical ones. Answering a question put by a waitress regarding my opinion on the breakfast I pointed out my amazement on the stated point. That took place on the penultimate day of my stay at the hotel and on the following day, that before my departure, I was provided with a plate containing some pieces of papaya, something that I much appreciated. It was a token of a extreme kindness which seems to be in general rather unusual. The breakfast is had in the Hilltop Restaurant, and as nearly in all the hotel public outbuildings as well as at the reception there is usually a horrible music at a very high volume. Every day I had to beg them to lower down that volume, what they kindly did. But still, it wasn't so pleasant as it could have been in if we could have had our brealfast in silence without having our ears hammered by an owful noise and had had thus the possibility to hear the birds' warble. The hotel gym is very well equipped and fit out for a great deal of physical exercises and what matters the most is the fact that there are mats there, a feature which unfortunately not all gyms have. Taking therefore the foregoing into consideration it's obvious that he hotel is good, having an excellent personnel with a certain exception. Nevertheless, some aspects need to be improved in order that the hotel could be deemed of a superior quality.