Hilton Seychelles Northolme Resort & Spa

We stayed here in October / November 2020 during our trip to Seychelles. Unfortunately it was not was we expected and it left us a bit disappointed. During the first leg of our trip we stayed at the Hilton in Labriz, which was really superb, so when we arrived we had similar expectations, unfortunately the place could not live up to it. It started just after our drop off at the welcome center close to the entrance. Nobody was there to greet us and we waited a while, since we were not sure what is the normal procedure. At the end a grabbed the phone on the desk of the welcome center, phoned up the reception and explained to them that we are waiting there. Finally we were picked up. The greeting however was not very welcoming, rather cold and unfriendly by a young porter. Later we experienced that both porters driving the hotel buggies are not very friendly. Rest of the check in went quick. Upon entrance to our room the TV was playing some cartoon, so I assume that that somebody was in the room to watch TV prior to our arrival, also this was not the best impression. We found out that the main restaurant was under renovation, unfortunately we did not know about it as we booked through an agent. A confrontation with the front desk manager which is difficult to get an audience with had no results, but a "yes this was mentioned on our web page", so we had to deal with it. First day we spent at the pool, which is in my opinion little bit small, but it offers great views of the bay and the sea. Service at the pool was dreadful. It was more of a self service which meant walking to the other side of hotel to find somebody at the main bar who can assist. Even then not all orders were delivered correctly. Not really what you want during a chilled pool day. It has 2 small beaches which are not bad for snorkeling. Much better was the restaurant "Wave". This place really has great food prepared by the chef on site and has acceptable service while enjoying great views, morning day and night. I highly recommend to dine here. Another great spot inside the hotel is the Ocean View Bar & Restaurant as well as the lower deck Gin bar. The rooms are slightly dated but still have great facilities such a as jacuzzi bathtub and a large terrace. If you choose to stay here I would recommend a room with private pool. Like this you get far more value out of your stay. The standard category room type is a villa which shares 4 rooms, unfortunately the noise insulation between the rooms is not that great, so you know exactly when your neighbor is going to toilet, which is a downside. The hotel grounds are extremely pretty though. View wise the hotel is at a perfect romantic spot. It was also easy to rent a car from here to roam around as there is not really anything in walking distance. Car costs around 50 Euros / day. The hotel does offer a COVID test on site which you might need after 5 days or prior to departure. My recommendation here would to check first if the main restaurant is open again to get the full experience and if you go the take a room with pool for not more than 3 nights.

Had a wonderful stay. Villa was stunning with own private pool overlooking the ocean. Staff very helpful and friendly and villa always cleaned and refreshed every day. Only one restaurant but has a wide choice on the menu. Small beach area and quite rocky but great for snorkeling. The hotel can arrange anything you want. We hired a car to tour the island. Delivered in 10 minutes for 50 Euros a day. We also stayed at the Hilton Labriz before this hotel for 7 days. Totally different hotels. Northolme is a 5 star hotel whereas Labriz is absolutely a good 3 star only. Would definitely stay here again and would definitely not recommend Labriz for anyone who is paying for and expecting 5 star.

During over 35 years of travelling I had never such a positive experience as I recently had at Hilton Northolme. Management (Amanda - food and beverage service manager) or Karthik (guest relations manager) do a tremendous job to keep guest satisfied and helpe fulfilling every wish. They practice a fantastic team work with the employees and the result is an excellent service at breakfast, dinner, house keeping or other services. Employees like Lata, Michelle, Elisa (just the names I remember - representative for all the others) are most thoughtful and kind. Food is great and even after 20 days staying in this resort not monotonous. The villas are very spacious (we had a ocean front villa) and give you an spectacular sunset. Swimming in the ocean is pleasant, you can see still a lot of fish or turtle close by, snorkeling is a must - diving a nice option because of 4 different diving schools nearby the next village: Beau Vallon Sea kayaks from Hilton can be hired to explore the cost line. There is plenty to do and hiring a car is recommendable to enjoy the whole island. All in all: excellent