Hilton Seychelles Northolme Resort & Spa

The resort, the rooms, the environment is clearly five stars. We took a pool sunset villa and it was faultless, gorgeous, spacious, as expected. The whole resort is clean and atmospheric. The food in the restaurants is lovely and imaginative. The service was mostly good, (especially in the morning at breakfast); it???s some of the little things that could have been done a bit better. For example, the aircon wasn???t working in the room (turns out there was a trick to it) and it took them over an hour to come check it out and fix. We did not have wifi for two days so I was using my UK 4G (still waiting for the bill ..) , before they fixed it by adding a booster router. Or when we were leaving, they just forgot to pick up our bags. Small things. There was one team member that deserves an excellence award and that is Zia. She was the one who fixed almost everything for us, with a smile and the loveliest can do attitude. She was the one who actually jumped in a buggy to collect our bags when we had about 5 minutes before leaving! She is an absolute credit to the resort and everyone could learn customer service from her.

Our stay at this hotel was honestly the best experience I have had out of hundreds of hotels. Every aspect of the experience was beyond fantastic and better than advertised. Above all, it was the magnificent service we received from employees all over the resort that made it so special. You really have to see it in person to take in how breathtaking the beauty is there. Views all around were simply stunning-- beautiful jungle covered mountains and topaz sea on white sand beaches. Watching the sunset over the ocean from your villas balcony is not something you can put a price on. Every part of the resort was exceptionally clean and well maintained to blend in with the beauty of the surrounding area. One area that really surpassed our expectations was the food & beverage. A lot of the time on remote islands the food is just ok because the logistics of getting so many ingredients there is very difficult. That was DEFINITELY NOT the case with this resort. At Hilltop restaurant, the buffet, also something that usually underwhelms at many resorts, was absolutely splendid. I strongly recommend you don't miss the Creole BBQ night in particular, that was one of our favorite meals of the trip (the seafood curry with coconut milk was one of our favorites). The Chefs here are top notch and always making sure your meal is as good as it should be. We loved the stir fry station especially, we got the shrimp with spicy garlic butter multiple times it was so good. Les Cocotiers was also great, particularly the Banana Bavarois. Also, shoutout to Sukumar who was always around to make sure we had an excellent experience and made some great cocktails! He was definitely one of the employees that stood out for their incredible service. The rooms here are all incredible villas and they all have great views! We were lucky enough to be upgraded to one with a private pool and WOW it was the nicest hotel room I have ever stayed in. Coming back from a long day in the sun at the beach, it was amazing having our own private pool to relax in. We would swim, then lay out on the lounge chairs every night and drink tea & espresso and read while watching the sunset, it was absolute bliss. The rooms are fabulously comfortable and nicely designed, with excellent A/C (wow did it feel great walking into a cool villa every day). Showering/bathing with a view of the ocean never lost it's magic. To make it all even better, we had an absolute champion housekeeper in Selva. Our room was always Marie Kondo level tidy and clean, with a fun towel sculpture of an animal! Selva made sure every need for our room was attended to. Finally, there were two staff members who really went above and beyond to make the experience not just spectacular but my best hotel stay ever. Zia from the front desk was an absolute master of making our stay better. It started from the second we arrived, we got coconuts to drink from while they set up our reservation (we arrived very early before check-in), and it continued for the rest of the stay. Zia was so knowledgeable and helpful; she was a fantastic resource who made things happen for us! The second staff member was James-- I hadn't planned out all the logistics on some of the activities I wanted to do while in Seychelles (specifically touring the rest of Mahe and going to Praislin & La Digue). James went out of his way to ask what we wanted to do on our stay (on one of the many golf cart rides around the resort when we came back too full from dinner to walk) and then set us up with two great tours and many other recommendations. James was always such a joy to talk to and be around; he made our experience markedly better! Thank you to all the staff who made it so incredible, I live 19 hour of flights away but can't wait to go back!!

I'm not sure where to start with this property. It is truly a paradise! I was there on business, and so only for a few days, and did NOT want to leave! Seychelles is quite remote and takes a full day to get to from Chicago but, once you arrive, it's really a very special place. The villas are fantastic, I stayed in a hillside villa overlooking the ocean and the property. The views were breathtaking from my (semi) private lanai. The staff? Amazing. I had only a couple of minor issues and only needed to mention it to any staff member and they were immediately working to make sure the issue was remedied. My colleague and I ate in both the Ocean View Bar and the Hilltop Restaurant and both were excellent quality and excellent service. Breakfast is a leisurely endeavor in the tropical breeze over coffee, fresh juice, an amazing selection of pastries, cheeses, fruits, smoked fish, eggs, sausages, whatever you could possibly desire! Entrees at the OVB were also delicious and well prepared.There are two beaches onsite, one of which offers kayaks and snorkeling equipment free of charge. There are lounge chairs perched on the seawall, under the shade of the gorgeous trees if you prefer to just lay back and take in the amazing views. If you're interested in a bit of local island life (and you should be), Beau Vallon beach is an easy walk up the fairly treacherous two lane "highway" about 15 minutes. There you will find a huge beach, vendors stalls, restaurants, an art gallery and, perhaps most importantly, a roadside beach bar where you can pull up a stool and watch all the activity over a cold beer before walking back! It's really a fantastic, easy, outing. Suffice it to say, I would return to this property in a heartbeat! You will not be disappointed.