- Located next to Pilansberg National Park, see the Big Five on safari
- Families will love the kids’ club and petting zoo
- Simply relax by the swimming pool or in the spa
- Safari themed interiors and opulent décor provide the perfect place for relaxation and fun
Also known as the Palace of the Lost City, the Palace Hotel is located in Sun City, just outside Johannesburg as is a playground full of activities for both adults and children. Whether you want to enjoy nightlife and days full of fun or you prefer to experience an open top 4x4 safari trip you’ll find something for you in this vibrant hotel.
Children will love the many activities, including a Kids’ Club, small train which travels around the resort, petting zoo and even a waterpark. Adults will enjoy trying their luck at the card tables in the casino or hitting one of two professional standard golf courses. The luxury interiors of the hotel offer a chance to relax and unwind in comfort, while the swimming pool and spa are ideal for those wanting to indulge in a tranquil escape.
Facilities
Bars & Restaurants
Plume
Palatial surroundings combine with excellent service in the Plume restaurant. Try a range of exquisite Afro-French cuisine all washed down with some of the country’s best wines. For the best of the menu a 6 course tasting is available.
Open: 7.30pm - 10.30pm. Dress code is smart casual. Jeans, flip flops and trainers are not allowed.
The Grill Room
Succulent steaks and meat are served for both lunch and dinner, with expertly selected local wines to wash down your meal. An intimate brasserie setting makes this the ideal place for groups and couples.
Open: 12.30pm – 3.30pm and 6pm – 10pm
The Palace Pool Deck
Overlooking the swimming pool and serving a range of signature and classic cocktails this is the perfect place to simply relax over a drink. Lunches, including burgers and pizzas, are also served here.
Tusk Bar & Lounge
Safari themed décor inside and stunning views from the large windows lining the walls combine to make this a relaxing environment where you can enjoy premium liquor, wines and cocktails.
Beach & Pools
Swimming Pool
An Olympic sized swimming pool is surrounded by the beautiful exteriors of the hotel, as well as sun loungers and a pool deck where you can enjoy drinks and lunch. The swimming pool is heated in winter.
Beach
Africa’s only inland beach is located in Sun City, just a short drive from the Palace hotel. The Valley of the Waves is also home to rides and slides, a waterpark and lots more for families and groups.
Family Facilities
Children’s Clubs
Camp Kwena (for ages 5-12), a babysitting service and a Kowabonga Club (for under 18s only) will keep the whole family entertained from morning till night.
Activities & Entertainment
Animal World
Home to rescued birds of prey going through a rehabilitation progress, kids will love Sun City’s Animal World.
Casino
Try your luck in one of South Africa’s biggest casinos. Sun City Casino features roulette tables, card tables and slot machines along with themed interiors with interesting décor.
Golf Courses
Home to two 18-hole par 72 golf courses you can enjoy a game at the Gary Player Country Club course or the Lost City Golf Course during your stay.
Safari Tours
Sun City is located next to Pilansberg National Park where you can take rhino-tracking safaris or spot the Big Five up close. Hot air balloon rides will give you a bird’s eye view of the national park.
Stimela
The Stimela train takes families around the resort, allowing you to hop on board and journey past Animal World’s aviary, over the Waterworld lake and past the wildlife reserve where you can watch peaceful antelope.
Valley of the Waves
Your stay at the Palace of the Lost City includes unlimited access to the Valley of the Waves. This waterpark is home to high slides and rides, a wave pool, lagoon and a lazy river.
About the location
A fantastic complex full of wonderful activities for both children and adults, Sun City is home to a water park, casino and two golf courses. Located right next to Pilansberg National Park you can take open top 4x4 safaris with expert guides and find some incredible animals right next door. Giraffes, antelope, leopards, lions, endangered rhinos and many more fascinating creatures roam the plains here.
Children can enjoy a kids’ club, and a water park which is full of rides and slides, as well as a lazy river, wave pool and lots more. There’s a cinema, a petting zoo and an aviary full of wonderful animals for little ones to see. A little train takes families around the resort, while grown ups can play golf or try their luck at the casino.
Transfer time
The nearest airport, Johannesburg O.R. Tambo International, is around two and a half hours’ drive from the Palace at Sun City.
Luxury Room
Sleeps up to two adults
Luxury dark wood combines with colourful furnishings where you can enjoy a king size bed or twin beds, seating area, large TV and beautiful views.
36m²
Superior Luxury Room
Sleeps up to two adults
Warm, bright furnishings welcome you to this luxury room. Relax in the seating area, enjoy the African detail in the bathroom and a comfortable king size bed perfect after a day of exploring.
46m²
Superior Luxury Room
A large en suite bathroom with a bath and shower, traditional African prints and colours, pretty views, a seating area and comfortable king size or twin beds greet you in the superior luxury family room.
51m²
Junior Suite
Sleeps up to two adults
Take in the warming rays from the sun as you relax in the seating area and make the most of the widescreen TV. Bright, rich décor greets you as you enter and there is also an en suite with a shower and bath.
70m²
Superior Suite
Sleeps up to two adults
Take in the warming rays from the sun as you relax in the seating area and make the most of the widescreen TV. Bright, rich décor greets you as you enter and there is also an en suite with a shower and bath.
88m²
Sovereign Experiences
A once in a lifetime trip for the whole family full of magical experiences
Start your family holiday in South Africa in Gansbaai, where you and your family are sure to enjoy the many activities and adventures on offer. Located near the southern tip of Africa the meeting of the Indian and Atlantic Oceans brings together a rich marine biodiversity including dolphins, whales, sharks and more amazing creatures for children to see.
View the South Africa Family Adventure itinerary
Based on 2419 traveller reviews
84% of travellers recommended this hotel
Travellers Ratings
Excellent
1462
Very Good
489
Average
242
Poor
120
Terrible
106
Reviews
“ Top notch hotel, dissapointed in some small issues
BruceZA,
Feb 19 2019
The rooms are excellent, clean, spacious and beautifully furnished. The facilities available to the hotel guests are exactly what you would expect from a hotel of this caliber. The hotel pool is...
The rooms are excellent, clean, spacious and beautifully furnished. The facilities available to the hotel guests are exactly what you would expect from a hotel of this caliber. The hotel pool is large with shaded lounging areas provided. You are able to order food, drinks and a massage at the pool. There is access to the valley of waves included and there is tours that you are able to book to the pilansberg or even hot air ballooning (both are extra charges). My small gripes are that the concierge although friendly and seemily helpful did not do what we asked her do, namely to book for us at plume and to change our booking and the grill Room. We also asked for our car to be washed by the valet service but received it back in the same unwashed state. Hard to rate as I would expect the service to be spot at a five star hotel.
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“ Amazing Staff
DeAnna Y,
Feb 17 2019
The Palace was one of the most luxurious hotels I have ever stayed in. From the large, decorated rooms to the delicious vast food options for breakfast/dinner, the palace was such a magnificent...
The Palace was one of the most luxurious hotels I have ever stayed in. From the large, decorated rooms to the delicious vast food options for breakfast/dinner, the palace was such a magnificent experience. Best thing about the resort was the staff. Everyone was super friendly and attentive. The highlight of my trip was listening to the amazing sounds of the pianist Robert Phiri during our meal times. I had such an amazing time and will definitely be returning next time I travel to Sun City.
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“ Grandeur at Sun City
Michael T, Durham, United Kingdom
Feb 15 2019
We stayed here for 5 nights at the end of Jan 2019. The hotel looks amazing and after you enter it, it doesn’t disappoint. The breakfasts have a huge amount of choice and the quality was amazing. One...
We stayed here for 5 nights at the end of Jan 2019. The hotel looks amazing and after you enter it, it doesn’t disappoint. The breakfasts have a huge amount of choice and the quality was amazing. One of the things that changed whist we were there, was the inability to pay for anything from the bars by cash. Signs had gone up that the hotel was now a cash free hotel, and everything had to be charged to your room, but you could pay cash when settling your account. All the staff apart from the evening staff at the Tusk bar were friendly and helpful. The Tusk bar evening staff definitely need some customer friendly training!
You should definitely go to the top of the tower to see the views, across Sun City, as they are amazing.
One note of caution, do not leave your balcony doors open or unlocked, as the local monkeys will go in to your room!
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“ Magnificent Building and Setting. No expense spared building this
petersgn33, Melbourne, Australia
Feb 14 2019
Rooms large and spacious, breakfast dining area is palatial with huge food options. Staff very friendly and attentive. Best is its only 10 minutes to a game reserve with the big 5. Great package...
Rooms large and spacious, breakfast dining area is palatial with huge food options. Staff very friendly and attentive. Best is its only 10 minutes to a game reserve with the big 5. Great package rates vailable
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“ Standards have significantly dropped. Staff shortages and no senior management around
Extrovert1,
Feb 13 2019
Stayed at the Palace. It was seriously shocking. Housekeeping never answers the phone after about 45min - 1 hour trying to call them. Porter/valet service very poor. Long queues just to get a car...
Stayed at the Palace. It was seriously shocking. Housekeeping never answers the phone after about 45min - 1 hour trying to call them. Porter/valet service very poor. Long queues just to get a car. You have to wait in the queue just to get a car to take you anywhere. Poor maintenance of some of sun city equipment. My wife got hurt by the pool when the umbrella closed on top of her. Senior management is never around and don't really what happens to you. Staff morale has dropped due to sun city always cutting their staff numbers. So whoever is working there, have to work twice as hard. A lot of fault on senior management. Some of them don't know what they are doing.
Only saving grace was breakfast - thanks to Cristina for great breakfast.
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