Lopesan Villa del Conde Resort & Corallium Thalasso

We visited this super hotel for the second time and for sure there Will be a third time. Everything very clean; always twice a day they clean your room. Staff is super friendly and in the restaurants there is a choice for everone.

GOOD POINTS: Stunning reception area Hotel in a fabulous location with fantastic sea views Fantastic spa Welcome drinks upon arrival and efficiently booked in Hotel, gardens and pool area immaculate and beautifully maintained Loads of sun beds and pools to choose from Food plentiful at breakfast and dinner Excellent a la carte restaurant called OVO Large bedrooms with walk in wardrobe and lovely bathroom Turn down service in the evening and delicious chocolates left Good entertainment each evening We had booked a sea view room which had a side view of the sea BUT there was no issue having it changed to an alternative with a lovely sea view room NOT SO GOOD POINTS: Guests are given a small map and left to find your own way to your room which was a slight challenge as it is a very large hotel ***not the standards of a 5 Star Hotel*** Television channels were geared to Spanish, Italians, Germans etc but if you are English speaking the only channels offered are all NEWS CHANNELS Half board guests cannot interchange dinner for lunch At our first dinner in the hotel my husband ordered his usual beer but I opted for a bottle of wine assuming that any I left could be held to the following evening but the hotel policy is that this is not allowed ( I would have ordered a small bottle of wine if the waiter had told me of this policy) so we were happy to comply to the hotel policy until the following evening when we saw wine being brought in by guests and a member of staff taking the bottle of wine and bringing it to the guests table!! The hotel policy seemed to vary! This did leave us feeling dissappinted that the hotel policy was not for all guests. We dined in the OVO restaurant on the last night of our holiday and the service and food were to be commended and we were very satisfied UNTIL some guests arrived whom the chef knew judging by the frequent times he visited their table ??????- how did this effect us? We were forgotten about and not even offered dessert! Lastly most of the staff are friendly and efficient especially those at the snack bar beside the pool but we did find some of the serving staff at breakfast do not have the same high standards as their colleagues eg the first morning when we asked for coffee our waiter served us cool coffee and lifted a previously jug of heated milk off his work station and served it to us ( it congealed in the coffee) All was not lost re our opinion of the dining room breakfast staff as on our 6th morning we were served by the most friendly and charming young waiter called JONATHAN TAVIO who changed our dining experiences for the better This young man is an asset to the hotel So overall yes we had a great holiday and if management focused and rectified a few or our ??? bad points??? we could have had a fantastic holiday as this hotel and most of their staff have everything going to make this a 5* hotel not the 4.5* I have awarded it.

Lovely hotel in a great setting although a little bit of a walk to the bars and restaurants. The staff are friendly and the hotel clean. Large swimming pools and plenty of sun beds. The newly refurbished rooms are lovely with large beds, bath & shower and walk-in wardrobe. A few negatives are the balconies are not private which for a 5* hotel surprised us, they are separated by trellis not affording any privacy hence we didn't use ours. The otherwise lovely rooms are let down by old, small & thin towels.