La Isla y el Mar Hotel Boutique

Amazing staff they couldn???t do enough for you.The hotel was spotless, food was good, room was great. We were there whilst Spain was in lockdown & they did their best to keep us all as safe as possible.

This was my 3rd time at this hotel and it just gets better all the time. All the staff are fantastic, it is very clean and the food is amazing. There is no need to eat anywhere else. I highly recommend this hotel to everyone, and you won't be disappointed.

LOCATION: This hotel is a moderate size (80 rooms) larger than the usual boutique hotel. It has been very tastefully designed to reflect the island volcanic rock with white walls, glass and mirrors giving it a very light and airy feel. The pool area is well spaced between bed and there are plenty to go around. The pool bar is well run and food orders are placed there for day time. The sunbeds on the higher level look out to sea with uninterrupted views. ROOMS: All rooms are well appointed -we had a lovely suite (402) that was the quieter end and looked out to sea with a good-sized garden patio that had two sun beds, two chairs and a table-. The bedroom was a good size so was the sitting area, both with plasma TVs. bathroom nice size with lots of natural light. FOOD: was plentiful and freshly cooked -and replenished as soon as needed. All restaurant staff were efficient and made us feel welcome even though they must have been worried about the risk of infection to their own families as not able to do social distancing. STAFF: were so friendly and helpful and all appeared to love their job. Erik appeared to be the man in the know and was always very much front of house, nothing was too much trouble, he has a great sense of humor, but was very professional and reassuring during a challenging time. We arrived on the Friday 13th March along with the first two cases of CV19 on the island and by the Saturday the island was on lock down re: bars etc.??? sadly we had to leave to be re patriated on our 4th day. Everything was well managed and there was no hysteria, we could use the hotel grounds but stay on site unless we needed to go to the supermarket nearby. We were kept informed at regular intervals and the reception staff helped us download our amended boarding passes. Our transport did not come to take us to the airport but the hotel took us in their car ??? what service!! Both pool bar and evening bar were great and the bar men well informed about drinks ,hard working but very friendly. We are so thankful that we did an all-in package with airline and hotel as we were kept up to date daily by email about developments-others who booked their flight separately had little information. thankyou easyJet and thankyou to the hotel -we will definately return when things have settled down and have a full week to enjoy your beautiful Hotel.