Gran Melia de Mar

This hotel could be perfect. The setting is picturesque, over looking beautiful coves with direct access into the sea. Cleverly designed with all eating areas overlooking sea or pool. Most , if not all bedrooms ,overlook the sea too. Food was average. Staff and service either fantastic or dreadful. The two pools were both freezing and the tiny spa pool ( much smaller than pics) was cold too ! Hot tub broken. The Spa a little dated and not very clean around the spa pool. Rest of hotel extremely clean. Very mixed.

Stayed here for 2 nights with a group of girl friends. Rooms were amazing, really comfy beds, lovely bathrooms with Clarins products, great little balcony with chair & sunbed. Reception were really efficient and we were checked in very quickly and easily. Hotel is adults only which was a lovely treat (no offence kids!!), and it was really calm and quiet, particularly around the pool. Plenty of sun beds, and great drinks service around the pool. We ate in the Bardot restaurant for lunch twice and the food was amazing! Definitely recommend. Breakfast was very good too with plenty of choice. We had an evening flight and when I went to reception to ask if there was anywhere I could get changed, they immediately offered me an empty room to get showered and changed in. Overall a fabulous hotel and we will definitely be going back!

My wife and I together with another couple just spent eight nights at this hotel. It is one of these properties which is frustratingly close to being a really great hotel but sadly misses the mark in a few areas. The property itself is a mixture of dated and modern. The hotel is well appointed as one should expect for a ???Leading Hotel of the World???. Our room had an usual layout to enable the large double bed to face out towards the sea. Try as one may to arrange one???s bedside table or other parts of one???s room as one preferred by setting out an alarm clock, a torch, a personal radio or other personal effects, the turn down service irritatingly re-sets the room to their mandated layout and one???s alarm clock, torch and personal radio are all pushed to one side on the bedside table to make way instead for a bright red Clarins brochure giving details of Spa treatments and the TV control unit. Can someone explain to me why hotels re-organise clients personal effects especially for clients staying for several nights? Can???t they just accept that clients might find using the TV control unit less useful than a torch or an alarm clock in the dark during the night. One of the most irritating things at the Grand Melia de Mar in Illetas was their permitting and encouraging smoking outside on balconies. I say encouraging, because every balcony was equipped with an ash tray and Melia branded matches! If you are not a smoker, you are likely to be inhaling the fumes from neighbouring balconies when stepping outside, which is most unpleasant. The same was the case outside on the terrace whilst enjoying breakfast - where the person at the next table was puffing toxic fumes over neighbouring guests! As we now know that smoking causes cancer, the Melia Group should urgently re-consider this policy. The bathrooms are well equipped with double, yes double showers (?!) and ours also had an extremely deep bath tub and a plug which didn???t seal. So every bath required multiple re-fills and even when asked to repair this, it remained deficient. There were also twin wash basins. Again can someone explain why a bathroom with two showers, two wash basins and a bath comes with a single bar of soap and only one bath mat? Even though each morning we requested a second bath mat, the turndown service would unhelpfully remove one! The hotel boasts a magnificent garden, pool and sun bathing areas fronting directly onto the Bay of Palma. However, the service around the pool is sporadic and some staff are too lazy to fetch items, such as diet tonic water and Scotch Malt Whisky, which are available in the main bar. We also had an issue with vacant sun beds being reserved by a member of staff for clients who tipped, in strict contravention of the clearly published hotel policy. The hotel offers a discounted breakfast package to guests staying several days. This offers great value as the breakfast buffet is very extensive. There is nothing nicer in good weather than breakfast, lunch or dinner on the terrace. We ate lunch and dinner in the Arrels Restaurant which was pleasant. The hotel is well positioned outside Palma with easy access by bus, taxi or car. We enjoyed our stay and will return.