Insotel Punta Prima Resort & Spa

Just arrived home from 5 nights here with my wife and two boys (7 and 10 years old respectively and not out of school as per previous review. Some schools break up earlier than others so if you want no kids go somewhere else??!! I just don???t understand these comments - there are plenty of hotels out there, why choose a family resort with kids clubs and entertainment if you don???t want to be around kids ?! The hotel is in a great, safe, location that is circa 20 minutes and 25 euros from the airport. The resort is spread over a reasonable area as they have rows of 2 storey apartments, but in reality it took no more than 3 or 4 minutes to walk from our apartment in the south west corner (bottom corner of resort) to the sports facilities near the top. The sports facilities were very good, though table tennis tables could do with updating and perhaps being moved somewhere a little less windy. Given how popular this game is I barely witnessed anyone playing it - there is a reason for that and it is that the tables were very old and located in very windy areas so it was very difficult to play. The daily football matches organised by Gianluca were a particular favourite of my boys and many more boys of various nationalities. Basketball and tennis was also great. With darts, volleyball, badminton also on offer. Stayed in superior one bed apartment. The room was basic but spacious and clean. Agree re bed and shower comments but also agree that I feel I only paid the price of a 4* so did not bother me. Food was good and staff in buffet restaurant were always friendly and helpful. Didn???t get to try restaurants as they were fully booked a week in advance which was a little unfair ? Reception - we were not really offered anyone to carry our bags to room on arrival - more of a ???someone can do so if you cannot....??? which was odd and I witnessed this again with another family when I was complaining about the WiFi not working - which incidentally didn???t work for my entire 6 days ? Apparently an issue with I phones but not good enough in my opinion and should have been resolved but wasn???t. Didn???t agree with the 15 Euro charge for safe in room, it???s a daily charge of 3 Euro I think ? Haven???t had to pay this anywhere else ? Iron was also additional charge of 6 Euro per night - again, a little odd and not something I had seen in other hotels who would simply provide free of charge to every room. Beach - fantastic and only 5 minutes walk. Splash water park - free bus from hotel at quarter past the hour. Circa 60 Euro entry for family of 4. Fairly decent day out and reasonably priced food, though you can order a packed lunch from hotel the day before and pick up at breakfast before you go if you prefer. Entertainment - difficult one as the reps work tirelessly rehearsing and it was fairly good, however we were there 5 nights and every night was a musical of some description so needed a bit more variety for me. We had got a little bored by night three. The reps are always seen around the resort and they are very friendly and work very hard. Swimming pool- only went in lower pool but fantastic and good variety of baby pool, plus three more areas of varying depths. Didn???t have a major issue with sun beds as we opted for beds facing the sea where there was a nice breeze rather than immediately around the pool. There wasn???t much choice given they were all reserved but we would generally get a couple around 2pm. Not sure why they can???t just have a man stationed at poolside from 07:30 and enforce the rule of no reserving but they clearly have no issue with this? In summary I will come back as do many people by the sounds of it. The reason is not for the luxury but the peace of mind that it just works. The kids are happy, entertained and most of all safe.

I have to say this was one of the best resorts we have been to.The staff were excellent, food very good at all places & sittings. We have a 16 yr old boy & 11 yr old girl who both loved the pool at the top of the hill & my son enjoyed the tennis & football pitches. The setting is beautiful & views lovely. The Italian restaurant was great for lunch as by the top pool & pizzas were delicious. We had a 2 bed apt that even though decor dated was clean & a great size. My daughter left a cuddly toy behind that has sentimental value & within a fortnight it has been returned. I???d like to say a massive thank you to the management who have great staff & retuned the lost toy! A great place to spend some family time.

This resort location is absolutely fabulous. The views are exceptional and the hotel grounds beautiful. We booked to come before the school summer holidays expecting far fewer kids but all nationalities take their kids out of school it seems! We took our older children, after daughters A levels and our grown up son joined all the sports, which were excellent with very friendly, inclusive animation staff. The sports facilities, courts etc are top class. The food/drinks are excellent but if you put the wrong combination buffet food on your plate, which people do, then don't blame the food. That said there is no ambience in the very busy main restaurants. This is due in no small part to the mass of noisy kids running round it, crying etc. The two bookable restaurants are quiet and food is waiter service so worth booking. You have to play the towel on sun bed early in the morning game or you won't get beds together. We didn't do this at first but had to in the end to get beds. Room we had (2 bed apartment) was very quite and a nice escape from busy pool area but as everyone says it was dated and the beds are super hard with only one flat pillow and no spares. It was spotless though. Choice of uk TV stations including BBC and ITV 1-4. Overall fabulous location, great all inclusive food, drinks and sports. Could do with adults only pool and restaurant then this place could really please everyone, currently it falls short, because when you don't have younger kids anymore you don't want other people's constantly bombing you in the pool while their parents are nowhere to be seen. Especially if you would not have let your own kids behave this way! That said some of the parents join in the bombing as they just couldn't care less about others in the pool. Staff cannot do enough for you, they are so friendly. They arranged an enormous screen in a packed conference centre and waiter beer service for the football, this resort tries so so hard to please you and for the most part it succeeds. BEWARE STEEP HILL AND MANY STEPS THIS IS A RESORT FOR THE RELATIVELY FIT.