One&Only Royal Mirage - Residence

Another visit to the residence without a single fault. From the warm welcome to the attention at the pool all the staff were attentive when required but not pushy . Xavier and ken at the pool excellent and Binu from guest services looked after our dining needs. Definitely worth a trip on the speedboat over to restaurant 101 at the sister hotel . Sad to be leaving but will return soon for another top up of understated luxury and excellent service .

The Residence and Spa is the middle of three hotels set in in the One and Only Royal Mirage situated on Jumeirah beach just below the left side of the Palm, the grounds are green landscaped gardens with fountains, gilded statues, water features and swimming pools, all three hotels are styled as an Arabian palace, the interiors are amazing as are the furnishings of the bedrooms on this visit we where pleasantly surprised with an upgrade to a junior suite although the standard rooms are outstanding - the Residence is the most exclusive of the group of hotels and the most serene, I would say has the highest degree of service across the three with a dedicated host assigned to you and enhanced dining privileges, the greeting for returning guests is old friends reuniting, all the staff are attentive, courteous and can???t do enough for you, housekeeping tidy and replenish you room every time you leave it, at dinner Desi, Johannas and Chantelle do there best to pander to your taste and enhance your dining experiences, afternoon tea is delightful will a selection of pastries sandwiches, cakes and deserts, at the pool Xavier and Ken do their best to keep you refreshed with cold towels, iced water, fruit and sorbet as well as taking alcohol and cocktail orders oh and fixing your towels when you have left your seat - the managers are also attentive and helpful, take time to introduce them selves and show interest in all their guests - this is probably the best hotel I have stayed in and have visited 8 times now - couldn???t recommend any higher - although not wishing it to become so busy that they Can???t accommodated me next time - Mr&Mrs Hudson

Where to start? This hotel is wonderful! By far the best hotel we have ever stayed at (and we stayed in many all over the world). Pure oasis of calm and relaxation. The staff is by far the highlight of the hotel and what makes it stand out from all others. You feel genuinely welcome, everyone smiles and makes you feel comfortable. The food is wonderful too! We ate at almost all restaurants in the resort ??? the best are Celebrities (amazing!!) and EauZone, which had the best food thai/asian food ever (even much better than Pai Tai restaurant which seemed to have a good reputation). Tagine was disappointing for us, but otherwise all amazing. Breakfasts at the Residence were so good, special and again wonderful breakfast staff who learn to know what you like/don???t like. We also used the gym (perfect!) and the spa. The staff there is once again lovely and I had the best massage I ever had in beautiful surroundings. The pool was beautiful and again what a service there all day! The hotel is in beautiful ground and location is perfect. To be honest, The Residence is by far the most special place in the resort, you pay more but you also get a lot more! Very private, wonderful, attentive staff. Some people on there complain about the noise???. I don???t really understand why. We could hear the birds chirping all day, which was lovely. The arabian court hotel is indeed very close to some building works, which could be bothersome, but not at the Residence. Thanks to all the staff for making our stay unforgettable!