Contact us

Ready to chat through some ideas? Our Personal Travel Planners are here to plan your perfect holiday and will be on hand from the moment you first get in touch, right through until you’re back home. 


Call us

Give us a call on 01293 762400

Lines open: Monday - Saturday 9am-5.30pm

(Wednesdays from 9.30am)

Bank Holidays : 10am-4pm

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Request your Quote

Fill in our quick form and our Personal Travel Planners will put together your luxury holiday experience and will be in touch with you very soon.

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Meet your Personal Travel Planners

Our team of experts love to travel. In fact, they've travelled extensively across the entire Sovereign programme and because of this they have unparalleled knowledge of our hotels and destinations.


Guest Feedback

 We really value your feedback on our holidays and service!

If you would like to get in touch, please call us on 01293 762400 or alternatively, email: [email protected].

Pay your balance online

If you have a remaining balance, you can pay towards it on our website here.

Pay your balance

Frequently asked questions

Press & Media Contacts

Journalists wishing to discuss a feature idea, travel trends, a press trip, or are looking for fact box information, last minute deals or would like to receive our press releases, please contact our PR Agency:

Contact names: Jules Ugo / Minty Woolgar / Katie Cosstick;
Email: [email protected]
Call: 020 7953 7470
Twitter: @TravelopiaPR

The LOTUS press office does not deal with marketing or advertising enquiries and only media and journalist requests to this email will be answered.

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What our guests think

We've been finding people their own slice of paradise for 50 years, and like to think we're pretty good at it. 
Don't just take our word for it, though - see what our customers have said about their Sovereign experience..

Read guests reviews...
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