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Red level at Gran Melia Palacio De Isora

Tenerife, Guia de Isora

Spa
Honeymoon
Good for Couples
Family Suites

Red Level at Gran Meliá Palacio de Isora is located in Guia de Isora, one of the most beautiful natural areas in the Canary Islands. This stunning resort boasts lush gardens, an infinity pool and a wide choice of bars and restaurants where you can savour unforgettable meals in candlelit courtyards. The Red Level is an exclusive area providing luxury rooms and enhanced levels of personal service for adults. Guests can enjoy a private swimming pool, Red Level lounge and butler service as well as preferential bookings for restaurants and activities. A Red Level service for families is also available with suites located in the main hotel, Gran Meliá Palacio de Isora.

Additional benefits include; one water ritual at the Spa by Clarins per person per stay, an ironing service (two items per day), personalised reception, exclusive access to the Red Level lounge where water, tea and coffee are served throughout the day, access to all of the resorts facilities, 24 hour room service and private valet parking.

Red Level for families
Rooms for families are located in the main hotel, Gran Meliá Palacio De Isora. Children cannot use the facilities in the Red Level, however families can enjoy a host of benefits from the Red Level service. These include; Red Level family concierge, free drinks for children in the family lounge, a water ritual for the whole family at the Spa for kids (5 years and over), free paddle tennis and tennis, Nespresso® coffee machine, microwave, one free family minibar on arrival, ironing service (up to 2 items a day), preferential bookings for all activities and restaurants, personalised and exclusive check-in for Red Level families, welcome drinks and gifts for children, bathrobes, slippers and bathroom amenities for children, family DVD menu, video console and games (on request), turn down service for children with milk and biscuits and babysitting service on request. Parents have access to the Red Level pool and lounge (18 years and over) as well as the Red Level open bar between 18:00 - 19:00.

  • An exclusive deluxe area for adults
  • Preferential benefits including access to Red Level Lounge
  • Spa with Clarins® treatments
  • Use of existing resort amenities including seven pools
  • Exclusive fine dining experience at La Terrace

Red Level at Gran Meliá Palacio de Isora is for adults only, however children may be present at the main hotel, Gran Meliá Palacio de Isora. Hotel child prices apply to ages 2-11 years.              

The hotel has 98 rooms and 4 villas.

 

Added value

Room discount

Save up to 40% on the hotel price for holidays between 20 June - 31 October 2018.

Board offer

Guests can enjoy reduced full board rates for holidays between 20 June - 31 October 2018

Early booking discount

Save up to 35% on the hotel price for holidays between 01 November 2018 - 30 April 2019 booked by 30 September 2018. Please call our Trusted Advisers for more information.

Family offer

The first child stays free when sharing with 2 adults for holidays between 20 June - 31 October 2018.

The first child stays free when sharing with 2 adults for holidays between 01 November 2018 - 30 April 2019 booked by 30 September 2018.

Honeymoon offer

Honeymooners staying a minimum of 5 nights will receive a bottle of sparkling wine & fruit in their room upon arrival, dinner for 2 (drinks not included) and a complimentary room upgrade to a superior room (subject to availability). Honeymooners must not have been married for longer than 2 months and will need to provide a copy of their marriage certificate on arrival.

Please note not all offers are combinable. 

Facilities

Bars & Restaurants

Club Ocean

This à la carte restaurant offers the finest Italian ‘avant-garde’ cuisine with unbeatable sunset and moonlit views of the neighbouring island of La Gomera.

Open: Dinner

The dress code is Resort Upscale for dinner (elegant t-shirts or polo shirts, trousers or jeans, dresses or skirts for women or similar. No swimwear, cut-off shorts or informal t-shirts. Shoes are mandatory.) The restaurant is available for half board and full board guests.

Oasis Pool Grille


Situated alongside one of the stunning resort pools, this à la carte restaurant serves Mediterranean Spanish cuisine, such as grilled meats, fish, seafood and rice dishes.

Open: Lunch and dinner

The dress code is Resort Casual for breakfast and lunch (t-shirts, polo shirts, shorts, jeans, beach dresses, skirts or similar. No swimming costumes or cut-off shorts. Shoes obligatory). Resort Upscale for dinner (formal t-shirts or polo shirts, trousers, jeans, dresses or skirts for women or similar. No swimming costumes or cut-off shorts or informal t-shirts. Shoes are mandatory.) The restaurant is available for half board and full board guests, excluding the 'Fish Market' section of the restaurant.

Pangea


Sample cuisines from all over the world at the hotel’s fine dining buffet, with show cooking where chefs will freshly prepare your dishes to order.

Open: Breakfast, lunch (in season), and dinner

The dress code is Resort Casual for breakfast and lunch (t-shirts, polo shirts, shorts, jeans, beach dresses, skirts or similar. No swimming costumes or cut-off shorts. Shoes are required). Resort Upscale attire must be worn for dinner (formal t-shirts or polo shirts, trousers, jeans, dresses or skirts for women or similar. No swimming costumes or cut-off shorts or informal t-shirts. Shoes are mandatory.) The restaurant is available for half board and full board guests.

Market Grill

This open air restaurant offers delicious snacks and salads throughout the day, the perfect refreshments served right beside the beautiful infinity pool.

Open: Lunch

The dress code is Informal for snacks and lunch (bathing costumes allowed if covered up. Ladies: blouse and skirt, wraparound skirt, pareo, etc. Gentlemen: t-shirt and shorts.) The restaurant is available for half board and full board guests. 

Nami Asian Bistro

Enjoy three experiences at this à la carte Japanese restaurant, including sushi show cooking, teppanyaki tables, and bistro dining.

Open: Dinner

The dress code is Resort Elegant, which includes long-sleeved shirts and long trousers for men, dresses or skirts for women. No shorts, jeans, tennis shoes, t-shirts with logos or informal t-shirts.

RedLevel adult only guests on half board and full board can dine here. RedLevel family guests will receive 30% discount on the menu prices.

DÚO

Specialising in creative cuisine and flambé cooking, DÚO offers two experiences under one roof, both fine dining, and a more casual tapas and wine bar.

Open: Dinner, closed on Tuesdays and Wednesdays

The dress code is Resort Elegant (long-sleeved shirts and long trousers for men, dresses or skirts for women. No shorts, jeans, tennis shoes, t-shirts with logos or informal t-shirts).

RedLevel adult only guests on half board and full board can dine here. RedLevel family guests will receive 30% discount on the menu prices. Families can dine here on a Friday and Saturday.

La Terrace

The exclusive, adults only restaurant is available to Red Level guests and specialises in fondues, which can be enjoyed in a relaxed, open-air environment.

Open: Dinner, closed on Mondays and Tuesdays

The dress code is Smart Casual (long sleeved shirts and long trousers for men, dresses or skirts for women or similar. No shorts, sports shoes, t-shirts with logos or informal t-shirts.) This is an adults only restaurant. RedLevel adult only guests on half board and full board can dine here. Guests with children will not be able to dine at La Terrace.

Red Level Lounge


Exclusive to Red Level guests, the Red Level Lounge serves teas, coffees, and mineral water throughout the day.

Open: 07:00 – 23:00

Lotus Bar


Situated in the main reception area, the Lotus Bar is the perfect place to relax and start your holiday with a refreshing cocktail.

Nami Bar


Take a seat at the Nami Bar before your reservation in the restaurant and unwind with a delicious, Asian-inspired cocktail.

This bar is available for half board and full board guests.

Pool Bar


You needn’t stray too far from the comfort of your sun lounger in pursuit of refreshment with the Pool Bar.

Club Ocean Bar

For sunset views and a chill-out atmosphere, head to the Club Ocean bar.

Lava Disco

If you’re in the mood to dance the night away to all the latest music, head to the Lava Disco.

Open: dependent on season and demand

Nemos Lounge

A relaxing bar specialising in the finest, top-shelf labels, and quality live music performances including singers, piano and fusion musicians.

Areia Beach Bar

Find peace and tranquillity at the Areia Beach Bar, as you sip on an expertly crafted cocktail and watch the waves lazily roll in.

Liquid Garden

The Liquid Garden is exclusively for adult Red Level guests, and is located in the Red Level gardens by the seafront and offers breakfast, lunch and cocktails. In the late afternoon there is a one hour open bar available.  RedLevel adult only guests on half board and full board can dine here.

Beach & Pools

Swimming Pools


Red Level guests benefit from the peace and tranquillity of an adults-only pool, complete with pool concierge service, a variety of complimentary sunscreens, Spa by Clarins cold towels, refreshing water vaporisers, newspaper, magazines, books and board games.

There are an additional four adult swimming pools, two children’s pools and a baby pool available in the hotel grounds.

Playa La Jaquita Beach


The Red Level at Gran Meliá Palacio de Isora hotel leads down to the beautiful black sands of Playa La Jaquita, a naturally volcanic beach.

Spa & Wellness

Spa by Clarins

Unwind from the stresses of modern life in the onsite Spa by Clarins, where you can indulge in some well deserved pampering. For over 60 years, Clarins have been perfecting the perfect blend of innovative plant-powered products and the art of Clarins Touch. Treatments available include massages, body treatments, facials, and treatments specifically designed for men. Guests can also take advantage of the full range of wellness facilities such as the hydrotherapy pool, hydromassage, sauna, herbal steam room with chromotherapy, bi-thermal foot bath, essence showers, and the Zen meditation area.

Red Level guests can enjoy one free Water Ritual per person per stay.

Activities & Entertainment

Sports

Take advantage of an extensive range of activities, including Cardio Combat, Cardio Blast, Aerobics, Pilates, Yoga, Tai-Chi, Zumba, Water Zumba, Archery, Spinning, Kwik Cricket, and Dance Classes.

Workshops

Learn a new skill at one of the expertly-led culinary classes, including the Sushi Workshop, Wine Tasting, and Cocktail Workshop.

About the location
Secluded and peaceful, a holiday to Guia de Isora is where you take a step back from the world. The springboard to Tenerife’s natural wonders, the resort has Mount Teide’s national park on its doorstep and a beautiful rugged coastline. The rocky outcrops, underwater craves and pristine waters are the perfect spot for scuba diving, while Playa de San Juan offers a more typical Canarian beach with a colourful seafront promenade. Golfers are in luck – Guia de Isora is around half an hour’s drive from the spectacular ABAMA Golf Course, which sprawls for almost four miles past 22 lakes, waterfalls and white-sand bunkers, with stunning sea views from the greens.
Transfer time
35 minutes from Tenerife South airport
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Understated luxury
Paul T, Manchester
Tripadvisor review Sep 11 2018
We spent a fabulous fortnight in this hotel enjoying great food, good service and mostly hot sun - we weren't to know the UK was about to experience its hottest ever summer!!! The taxi deposited us...
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Five star relaxation
MrW63_12, Dumfries, United Kingdom
Tripadvisor review Sep 09 2018
Just returned from a week at the Gran Palacio de Isora staying in the red level section. If it's peace and quiet your after this is the place to go. Myself and my wife were looking forward to just...
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