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Tenerife, Guia de Isora
The Red Level at Gran Meliá Palacio de Isora exudes luxury from the moment you arrive, with valet parking and a dedicated ambassador of Spanish luxury, the Lady in Red, to greet you and offer unique insights into the local culture and history of the hotel and surrounding area. As a Red Level guest, you can expect priority check in, as well as priority bookings at the on-site restaurants and spa.
The colonial style reception and lobby lead out to the exclusive adults only pool area, set amid an oasis of tropical landscaped gardens, with Bali style beds and sun loungers shaded by big white parasols. You don’t need to lift a finger while relaxing by the pool, as the Red Level pool concierge will take care of everything for you – from offering an array of drinks and snacks, to sun creams and chilled towels for your comfort.
Should you wish to retire to your room, you’ll find thoughtful touches such as iPhone and iPod docking stations atop the custom made mahogany furniture, built in reading lights in the headboard of your bed, and everything is soft-close so that nothing disturbs the peace. A little bit of spa indulgence is brought into the gold mosaic tiled bathrooms, with spa showers, large bath tubs, and luxurious Clarins toiletries.
The hotel has 98 rooms and 4 villas.
This à la carte restaurant offers the finest Italian ‘avant-garde’ cuisine with unbeatable sunset and moonlit views of the neighbouring island of La Gomera.
Open: Dinner
The dress code is Resort Upscale for dinner (elegant t-shirts or polo shirts, trousers or jeans, dresses, or skirts for women, or similar. No swimwear, cut-off shorts, or informal t-shirts. Shoes are mandatory.) The restaurant is available for half board and full board guests.
Situated alongside one of the stunning resort pools, this à la carte restaurant serves Mediterranean Spanish cuisine, such as grilled meats, fish, seafood, and rice dishes.
Open: Lunch and dinner
The dress code is Resort Casual for breakfast and lunch (t-shirts, polo shirts, shorts, jeans, beach dresses, skirts, or similar. No swimming costumes or cut-off shorts. Shoes obligatory). Resort Upscale for dinner (formal t-shirts or polo shirts, trousers, jeans, dresses, or skirts for women, or similar. No swimming costumes, cut-off shorts, or informal t-shirts. Shoes are mandatory.) The restaurant is available for half board and full board guests, excluding the 'Fish Market' section of the restaurant.
Sample cuisines from all over the world at the hotel’s fine dining buffet, with show cooking where chefs will freshly prepare your dishes to order.
Open: Breakfast, lunch (in season), and dinner
The dress code is Resort Casual for breakfast and lunch (t-shirts, polo shirts, shorts, jeans, beach dresses, skirts, or similar. No swimming costumes, or cut-off shorts. Shoes are required). Resort Upscale attire must be worn for dinner (formal t-shirts or polo shirts, trousers, jeans, dresses, or skirts for women, or similar. No swimming costumes, cut-off shorts, or informal t-shirts. Shoes are mandatory.) The restaurant is available for half board and full board guests.
This open air restaurant offers delicious snacks and salads throughout the day, the perfect refreshments served right beside the beautiful infinity pool.
Open: Lunch
The dress code is Informal for snacks and lunch (bathing costumes allowed if covered up. Ladies: blouse and skirt, wraparound skirt, pareo, etc. Gentlemen: t-shirt and shorts.) The restaurant is available for half board and full board guests.
Enjoy three experiences at this à la carte Japanese restaurant, including sushi show cooking, teppanyaki tables, and bistro dining.
Open: Dinner
The dress code is Resort Elegant, which includes long-sleeved shirts and long trousers for men, dresses or skirts for women. No shorts, jeans, tennis shoes, t-shirts with logos, or informal t-shirts.
RedLevel adult only guests on half board and full board can dine here. RedLevel family guests will receive 30% discount on the menu prices.
Specialising in creative cuisine and flambé cooking, DÚO offers two experiences under one roof, both fine dining, and a more casual tapas and wine bar.
Open: Dinner, closed on Tuesdays and Wednesdays
The dress code is Resort Elegant (long-sleeved shirts and long trousers for men, dresses or skirts for women. No shorts, jeans, tennis shoes, t-shirts with logos, or informal t-shirts).
RedLevel adult only guests on half board and full board can dine here. RedLevel family guests will receive 30% discount on the menu prices. Families can dine here on a Friday and Saturday.
The exclusive, adults only restaurant is available to Red Level guests and specialises in fondues, which can be enjoyed in a relaxed, open-air environment.
Open: Dinner, closed on Mondays and Tuesdays
The dress code is Smart Casual (long sleeved shirts and long trousers for men, dresses or skirts for women, or similar. No shorts, sports shoes, t-shirts with logos, or informal t-shirts.) This is an adults only restaurant. RedLevel adult only guests on half board and full board can dine here. Guests with children will not be able to dine at La Terrace.
Exclusive to Red Level guests, the Red Level Lounge serves teas, coffees, and mineral water throughout the day.
Open: 07:00–23:00
Situated in the main reception area, the Lotus Bar is the perfect place to relax and start your holiday with a refreshing cocktail.
Take a seat at the Nami Bar before your reservation in the restaurant and unwind with a delicious, Asian-inspired cocktail.
This bar is available for half board and full board guests.
You needn’t stray too far from the comfort of your sun lounger in pursuit of refreshment with the Pool Bar.
For sunset views and a chill-out atmosphere, head to the Club Ocean bar.
If you’re in the mood to dance the night away to all the latest music, head to the Lava Disco.
Open: dependent on season and demand
A relaxing bar specialising in the finest, top-shelf labels, and quality live music performances including singers, piano, and fusion musicians.
Find peace and tranquillity at the Areia Beach Bar, as you sip on an expertly crafted cocktail and watch the waves lazily roll in.
The Liquid Garden is exclusively for adult Red Level guests, and is located in the Red Level gardens by the seafront and offers breakfast, lunch, and cocktails. In the late afternoon there is a one hour open bar available. RedLevel adult only guests on half board and full board can dine here.
Red Level guests benefit from the peace and tranquillity of an adults-only pool, complete with pool concierge service, a variety of complimentary sunscreens, Spa by Clarins cold towels, refreshing water vaporisers, newspaper, magazines, books, and board games.
There are an additional four adult swimming pools, two children’s pools, and a baby pool available in the hotel grounds.
The Red Level at Gran Meliá Palacio de Isora hotel leads down to the beautiful black sands of Playa La Jaquita, a naturally volcanic beach.
Unwind from the stresses of modern life in the onsite Spa by Clarins, where you can indulge in some well deserved pampering. For over 60 years, Clarins have been perfecting the perfect blend of innovative plant-powered products and the art of Clarins Touch. Treatments available include massages, body treatments, facials, and treatments specifically designed for men. Guests can also take advantage of the full range of wellness facilities such as the hydrotherapy pool, hydromassage, sauna, herbal steam room with chromotherapy, bi-thermal foot bath, essence showers, and the Zen meditation area.
Red Level guests can enjoy one free Water Ritual per person per stay.
Take advantage of an extensive range of activities, including Cardio Combat, Cardio Blast, Aerobics, Pilates, Yoga, Tai-Chi, Zumba, Water Zumba, Archery, Spinning, Kwik Cricket, and Dance Classes.
Learn a new skill at one of the expertly-led culinary classes, including the Sushi Workshop, Wine Tasting, and Cocktail Workshop.
Max 3 adults
Red Level Double Deluxe rooms measure 49m² and enjoy views of the resort's gardens and facilities or the Los Gigantes cliffs from it's furnished terrace. Rooms are elegantly designed with facilities that include; Nespresso® coffee maker, kettle, sofa, pillow menu, WiFi, LCD TV, safe, hairdryer, telephone, minibar, bathrobes and slippers, spa shower and luxurious bathroom amenities.
49m²
Max 3 adults
Red Level Double Deluxe Lateral Sea View rooms measure 49m² and enjoy views of the resort's gardens and facilities or the Los Gigantes cliffs from it's furnished terrace. Rooms are elegantly designed with facilities that include; Nespresso® coffee maker, kettle, sofa, pillow menu, WiFi, LCD TV, safe, hairdryer, telephone, minibar, bathrobes and slippers, spa shower and luxurious bathroom amenities.
49m²
Max 3 adults
Red Level Double Deluxe Lateral Sea View rooms with whirlpool measure 49m² and enjoy views of the resort's gardens and facilities or the Los Gigantes cliffs from it's furnished terrace. Rooms are elegantly designed with facilities that include; Nespresso® coffee maker, kettle, sofa, pillow menu, WiFi, LCD TV, safe, hairdryer, telephone, minibar, bathrobes and slippers, spa shower and luxurious bathroom amenities.
49m²
Max 3 adults
Red Level Double Deluxe Sea Front with whirlpool measure 49m² and enjoy views of the resort's gardens and facilities or the Los Gigantes cliffs from it's furnished terrace. Rooms are elegantly designed with facilities that include; Nespresso® coffee maker, kettle, sofa, pillow menu, WiFi, LCD TV, safe, hairdryer, telephone, minibar, bathrobes and slippers, spa shower and luxurious bathroom amenities. These rooms enjoy panoramic views of the Atlantic Ocean.
49m²
Max 3 adults
Red Level Double Deluxe with Terrace and Whirlpool rooms measure 89m² including a spacious outside area with views of the Red Level pool or gardens. The terrace is equipped with sun loungers and a seating area.
89m²
Max 2 adults
This Villa is designed like in a loft style with a large garden and private heated pool, Bali bed and outdoor dining area. Rooms are elegantly designed with facilities that include; Flat-screen TV, Satellite Channels, large safe, ironing facilities and a Hydro-massage bathtub.Red Level for Families Service is included.
120m²
Combining Far Eastern influences with Western luxury, the Hotel Botanico is beautifully unique, and a proud member of The Leading Hotels of the World.
Just one and a half kilometres from the resort centre, Hotel Botanico is an ideal base for exploring the delights of Puerto de la Cruz, but it may prove difficult to leave this tranquil paradise.
View the Hotel Botanico
Winter 2020/21
Save up to 25% discount on the hotel price for holidays between 01 December 2020 - 30 April 2021, booked by 31 January 2021.
Summer 2021
Save up to 35% on the hotel price for holidays between 01 May- 31 October 2021 booked by 28 February 2021.
50% discount on the water circuit, SPA by Clarins
100% discount on the water circuit, SPA by Clarins when booking a Treatment of Massage
Valid for stays completed between 01 May - 31 October 2021.
Honeymooners staying a minimum of 5 nights will receive:
- 1 bottle of sparkling wine & fruit in their room upon arrival
- dinner for 2 (drinks not included)
- a complimentary room upgrade to a superior room (subject to availability)
Honeymooners must not have been married for longer than 2 months and will need to provide a copy of their marriage certificate on arrival.
Please note not all offers are combinable.
Based on 1966 traveller reviews
84% of travellers recommended this hotel
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