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Tenerife, Guia de Isora
Red Level at Gran Meliá Palacio de Isora is located in Guia de Isora, one of the most beautiful natural areas in the Canary Islands. This stunning resort boasts lush gardens, an infinity pool and a wide choice of bars and restaurants where you can savour unforgettable meals in candlelit courtyards. The Red Level is an exclusive area providing luxury rooms and enhanced levels of personal service for adults. Guests can enjoy a private swimming pool, Red Level lounge and butler service as well as preferential bookings for restaurants and activities. A Red Level service for families is also available with suites located in the main hotel, Gran Meliá Palacio de Isora.
Additional benefits include; one water ritual at the Spa by Clarins per person per stay, an ironing service (two items per day), personalised reception, exclusive access to the Red Level lounge where water, tea and coffee are served throughout the day, access to all of the resorts facilities, 24 hour room service and private valet parking.
Red Level for families
Rooms for families are located in the main hotel, Gran Meliá Palacio De Isora. Children cannot use the facilities in the Red Level, however families can enjoy a host of benefits from the Red Level service. These include; Red Level family concierge, free drinks for children in the family lounge, a water ritual for the whole family at the Spa for kids (5 years and over), free paddle tennis and tennis, Nespresso® coffee machine, microwave, one free family minibar on arrival, ironing service (up to 2 items a day), preferential bookings for all activities and restaurants, personalised and exclusive check-in for Red Level families, welcome drinks and gifts for children, bathrobes, slippers and bathroom amenities for children, family DVD menu, video console and games (on request), turn down service for children with milk and biscuits and babysitting service on request. Parents have access to the Red Level pool and lounge (18 years and over) as well as the Red Level open bar between 18:00 - 19:00.
Red Level at Gran Meliá Palacio de Isora is for adults only, however children may be present at the main hotel, Gran Meliá Palacio de Isora. Hotel child prices apply to ages 2-11 years.
The hotel has 98 rooms and 4 villas.
Save up to 30% on the hotel price for holidays between 15 April - 31 October 2018 when staying in a Master Suite booked by 30 April 2018.
Save up to 15% on the hotel price for holidays between 02 - 14 April 2018 when staying in a Master Suite booked by 30 April 2018.
Save up to 20% on the hotel price for holidays between 02- 14 April 2018 (excludes stays in a Master Suite) booked by 30 April 2018.
Save up to 25% on the hotel price for holidays between 15 April - 31 October 2018 (excludes stays in a Master Suite) booked by 30 April 2018.
Honeymooners staying a minimum of 5 nights will receive a bottle of sparkling wine & fruit in their room upon arrival, dinner for 2 (drinks not included) and a complimentary room upgrade to a superior room (subject to availability). Honeymooners must not have been married for longer than 2 months and will need to provide a copy of their marriage certificate on arrival.
Please note not all offers are combinable.
Opening Times:
Open for dinner
Dress Code:
Resort Casual for breakfast and lunch (t-shirts or polo shirts, dress shorts or jeans, sundresses or skirts or similar. No swimsuits or cut-off shorts . Shoes are mandatory).
Resort Upscale for dinner (elegant t-shirts or polo shirts, trousers or jeans, dresses or skirts for women or similar. No swimwear, cut-off shorts or informal t-shirts. Shoes are mandatory)
Enjoy fine views and a relaxed atmosphere in this à la carte restaurant serving scrumptious Italian cuisine.
Opening Times:
Open for dinner
Dress Code:
Resort Elegant: long-sleeved shirts and long trousers for men, dresses or skirts for women. No shorts, jeans, tennis shoes, t-shirts with logos or informal t-shirts.
Asian bistro serving delicious Japanese specialities with sushi show cooking and teppenyaki tables.
Opening Times:
Open for lunch and dinner
Dress Code:
Resort Casual for breakfast and lunch (t-shirts or polo shirts, dress shorts or jeans, sundresses or skirts or similar. No swimsuits or cut-off shorts . Shoes are mandatory).
Resort Upscale for dinner (elegant t-shirts or polo shirts, trousers or jeans, dresses or skirts for women or similar. No swimwear, cut-off shorts or informal t-shirts. Shoes are mandatory)
Poolside à la carte dining with fresh fish, seafood and meat from the grill.
Opening Times:
Open for breakfast, lunch (seasonal) and dinner
Dress Code:
Resort Casual for breakfast and lunch (t-shirts, polo shirts, shorts, jeans, beach dresses, skirts or similar. No swimming costumes or cut-off shorts. Shoes obligatory).
Resort Upscale for dinner (formal t-shirts or polo shirts, trousers, jeans, dresses or skirts for women or similar. No swimming costumes or cut-off shorts or informal t-shirts. Shoes obligatory)
Buffet style restaurant with show cooking serving international cuisine from all corners of the globe.
Opening Times:
Open for dinner
Dress Code:
Resort Elegant: long-sleeved shirts and long trousers for men, dresses or skirts for women. No shorts, jeans, tennis shoes, t-shirts with logos or informal t-shirts
Opening Times:
Open for lunch
Dress Code:
Informal for snacks and lunch. Bathing costumes allowed if covered up.
An open-air restaurant serving grilled meats and fish, snacks and salad.
Opening Times:
Open for dinner
Dress Code:
Smart Casual: Long sleeved shirts and long trousers for men, dresses or skirts for women or similar. No shorts, sports shoes, t-shirts with logos or informal t-shirts.
For the exclusive use of Red Level adult guests, La Terrace specialises in fondues and has an open-air dining area.
Restrictions:
Adults only
The Red Level Lounge is for the exclusive use of Red Level guests. The lounge offers guests tea, coffee and water all day long with the added benefit of an hour long open bar in the late afternoon.
The Lotus Bar is located in the main reception and is the perfect location to unwind.
Located in the Nami Asian Bistro, the Nami Bar serves guests a variety of alcoholic and soft drinks.
No need to walk far from your sun lounger, the Pool Bar serves drinks and snacks during the day.
Guests on half board will receive breakfast and dinner and guests on full board will receive breakfast, lunch and dinner.
Guests will be able to dine in the following restaurants:
La Terrace (adults only - Red Level area)
Club Ocean
Oasis
Market Grill
Nami
Duo
Pangea
Guests with children will not be able to dine at La Terrace.
The Gran Medlia Palacio de Isora has six swimming pools including two pools for children.
An additional adults' only swimming pool is available for Red Level guests.
On the hotel's doorstep is the unique volcanic black sand beach where guests can relax.
Rejuvenate and relax at The Spa by Clairns®. The treatments are exclusive to Clairns® and offer options such as facials focused on plant extracts and innovating massages. The Spa by Clairns® has a sauna, herbal steam room, essence showers, hydromassage, bi-thermal foot bath and hydrotherapy pools.
Guests can also take advantage of the fitness centre, which comes equipped with cardio and weights machines, plus there are a rang of group exercise classe including yoga, yoga-lates, spinning and pilates.
During the day adults can participate in sports such as kwik cricket, archery, tennis and football.
Max 3 adults
Red Level Double Deluxe rooms measure 49m² and enjoy views of the resort's gardens and facilities or the Los Gigantes cliffs from it's furnished terrace. Rooms are elegantly designed with facilities that include; Nespresso® coffee maker, kettle, sofa, pillow menu, WiFi, LCD TV, safe, hairdryer, telephone, minibar, bathrobes and slippers, spa shower and luxurious bathroom amenities.
49m²
Max 3 adults
Red Level Double Deluxe Lateral Sea View rooms measure 49m² and enjoy views of the resort's gardens and facilities or the Los Gigantes cliffs from it's furnished terrace. Rooms are elegantly designed with facilities that include; Nespresso® coffee maker, kettle, sofa, pillow menu, WiFi, LCD TV, safe, hairdryer, telephone, minibar, bathrobes and slippers, spa shower and luxurious bathroom amenities.
49m²
Max 3 adults
Red Level Double Deluxe Lateral Sea View rooms with whirlpool measure 49m² and enjoy views of the resort's gardens and facilities or the Los Gigantes cliffs from it's furnished terrace. Rooms are elegantly designed with facilities that include; Nespresso® coffee maker, kettle, sofa, pillow menu, WiFi, LCD TV, safe, hairdryer, telephone, minibar, bathrobes and slippers, spa shower and luxurious bathroom amenities.
49m²
Max 3 adults
Red Level Double Deluxe Sea Front with whirlpool measure 49m² and enjoy views of the resort's gardens and facilities or the Los Gigantes cliffs from it's furnished terrace. Rooms are elegantly designed with facilities that include; Nespresso® coffee maker, kettle, sofa, pillow menu, WiFi, LCD TV, safe, hairdryer, telephone, minibar, bathrobes and slippers, spa shower and luxurious bathroom amenities. These rooms enjoy panoramic views of the Atlantic Ocean.
49m²
Max 3 adults
Red Level Double Deluxe with Terrace and Whirlpool rooms measure 89m² including a spacious outside area with views of the Red Level pool or gardens. The terrace is equipped with sun loungers and a seating area.
89m²
Max 3 adults, 1 child
Family Master Suites Red Level are elegant in design and feature a bedroom with en suite and a large separate lounge with sofabed and dining table as well as a furnished private terrace. The bathroom boasts a bathtub and separate rain shower. Rooms for families are located in the main hotel, Gran Meliá Palacio De Isora. Children cannot use the facilities in the Red Level, however families can enjoy a host of benefits from the Red Level service. These include; Red Level family concierge, free drinks for children in the family lounge, a water ritual for the whole family at the Spa for kids (5 years and over), free paddle tennis and tennis, Nespresso® coffee machine, microwave, one free family minibar on arrival, ironing service (up to 2 items a day), preferential bookings for all activities and restaurants, personalised and exclusive check-in for Red Level families, welcome drinks and gifts for children, bathrobes, slippers and bathroom amenities for children, family DVD menu, video console and games (on request), turn down service for children with milk and biscuits and babysitting service on request. Parents have access to the Red Level pool and lounge (18 years and over) as well as the Red Level open bar between 18:00 - 19:00.
68m²
Max 3 adults, 1 child
Family Master Suites Lateral Sea View Red Level are elegant in design and feature a bedroom and a large separate lounge with sofabed and dining table as well as a furnished private terrace. The bathroom boasts a bathtub and separate rain shower. Rooms for families are located in the main hotel, Gran Meliá Palacio De Isora. Children cannot use the facilities in the Red Level, however families can enjoy a host of benefits from the Red Level service. These include; Red Level family concierge, free drinks for children in the family lounge, a water ritual for the whole family at the Spa for kids (5 years and over), free paddle tennis and tennis, Nespresso® coffee machine, microwave, one free family minibar on arrival, ironing service (up to 2 items a day), preferential bookings for all activities and restaurants, personalised and exclusive check-in for Red Level families, welcome drinks and gifts for children, bathrobes, slippers and bathroom amenities for children, family DVD menu, video console and games (on request), turn down service for children with milk and biscuits and babysitting service on request. Parents have access to the Red Level pool and lounge (18 years and over) as well as the Red Level open bar between 18:00 - 19:00.
68m²
Max 3 adults, 1 child
Family Two Bedroom Master Suites Red Level are elegant in design and feature two bedrooms with en suites. There's also a large separate lounge and dining table as well as two furnished private balconies or terraces. Rooms for families are located in the main hotel, Gran Meliá Palacio De Isora. Children cannot use the facilities in the Red Level, however families can enjoy a host of benefits from the Red Level service. These include; Red Level family concierge, free drinks for children in the family lounge, a water ritual for the whole family at the Spa for kids (5 years and over), free paddle tennis and tennis, Nespresso® coffee machine, microwave, one free family minibar on arrival, ironing service (up to 2 items a day), preferential bookings for all activities and restaurants, personalised and exclusive check-in for Red Level families, welcome drinks and gifts for children, bathrobes, slippers and bathroom amenities for children, family DVD menu, video console and games (on request), turn down service for children with milk and biscuits and babysitting service on request. Parents have access to the Red Level pool and lounge (18 years and over) as well as the Red Level open bar between 18:00 - 19:00.
This room type is available to book for travel from 01 May 2018.
116m²
Based on 1277 traveller reviews
84% of travellers recommended this hotel
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