Red Level at Gran Melia Palacio De Isora

Tenerife, Guia de Isora

Adults only boutique hotel within a hotel, with adults-only restaurant, lounge and pool
24/7 butler service available, along with the Lady in Red, a dedicated Red Level concierge ambassador
Situated on the striking black volcanic sands of Playa La Jaquita, on the quieter south-west coast of Tenerife
Spa by Clarins on site, with priority bookings for Red Level guests

The Red Level at Gran Meliá Palacio de Isora exudes luxury from the moment you arrive, with valet parking and a dedicated ambassador of Spanish luxury, the Lady in Red, to greet you and offer unique insights into the local culture and history of the hotel and surrounding area. As a Red Level guest, you can expect priority check in, as well as priority bookings at the on-site restaurants and spa.

The colonial style reception and lobby lead out to the exclusive adults only pool area, set amid an oasis of tropical landscaped gardens, with Bali style beds and sun loungers shaded by big white parasols. You don’t need to lift a finger while relaxing by the pool, as the Red Level pool concierge will take care of everything for you – from offering an array of drinks and snacks, to sun creams and chilled towels for your comfort.

Should you wish to retire to your room, you’ll find thoughtful touches such as iPhone and iPod docking stations atop the custom made mahogany furniture, built in reading lights in the headboard of your bed, and everything is soft-close so that nothing disturbs the peace. A little bit of spa indulgence is brought into the gold mosaic tiled bathrooms, with spa showers, large bath tubs, and luxurious Clarins toiletries.

The hotel has 98 rooms and 4 villas.

Facilities

Bars & Restaurants

Club Ocean

This à la carte restaurant offers the finest Italian ‘avant-garde’ cuisine with unbeatable sunset and moonlit views of the neighbouring island of La Gomera.

Open: Dinner

The dress code is Resort Upscale for dinner (elegant t-shirts or polo shirts, trousers or jeans, dresses, or skirts for women, or similar. No swimwear, cut-off shorts, or informal t-shirts. Shoes are mandatory.) The restaurant is available for half board and full board guests.

Oasis Pool Grille

Situated alongside one of the stunning resort pools, this à la carte restaurant serves Mediterranean Spanish cuisine, such as grilled meats, fish, seafood, and rice dishes.

Open: Lunch and dinner

The dress code is Resort Casual for breakfast and lunch (t-shirts, polo shirts, shorts, jeans, beach dresses, skirts, or similar. No swimming costumes or cut-off shorts. Shoes obligatory). Resort Upscale for dinner (formal t-shirts or polo shirts, trousers, jeans, dresses, or skirts for women, or similar. No swimming costumes, cut-off shorts, or informal t-shirts. Shoes are mandatory.) The restaurant is available for half board and full board guests, excluding the 'Fish Market' section of the restaurant.

Pangea

Sample cuisines from all over the world at the hotel’s fine dining buffet, with show cooking where chefs will freshly prepare your dishes to order.

Open: Breakfast, lunch (in season), and dinner

The dress code is Resort Casual for breakfast and lunch (t-shirts, polo shirts, shorts, jeans, beach dresses, skirts, or similar. No swimming costumes, or cut-off shorts. Shoes are required). Resort Upscale attire must be worn for dinner (formal t-shirts or polo shirts, trousers, jeans, dresses, or skirts for women, or similar. No swimming costumes, cut-off shorts, or informal t-shirts. Shoes are mandatory.) The restaurant is available for half board and full board guests.

Market Grill

This open air restaurant offers delicious snacks and salads throughout the day, the perfect refreshments served right beside the beautiful infinity pool.

Open: Lunch

The dress code is Informal for snacks and lunch (bathing costumes allowed if covered up. Ladies: blouse and skirt, wraparound skirt, pareo, etc. Gentlemen: t-shirt and shorts.) The restaurant is available for half board and full board guests.

Nami Asian Bistro

Enjoy three experiences at this à la carte Japanese restaurant, including sushi show cooking, teppanyaki tables, and bistro dining.

Open: Dinner

The dress code is Resort Elegant, which includes long-sleeved shirts and long trousers for men, dresses or skirts for women. No shorts, jeans, tennis shoes, t-shirts with logos, or informal t-shirts.

RedLevel adult only guests on half board and full board can dine here. RedLevel family guests will receive 30% discount on the menu prices.

DÚO

Specialising in creative cuisine and flambé cooking, DÚO offers two experiences under one roof, both fine dining, and a more casual tapas and wine bar.

Open: Dinner, closed on Tuesdays and Wednesdays

The dress code is Resort Elegant (long-sleeved shirts and long trousers for men, dresses or skirts for women. No shorts, jeans, tennis shoes, t-shirts with logos, or informal t-shirts).

RedLevel adult only guests on half board and full board can dine here. RedLevel family guests will receive 30% discount on the menu prices. Families can dine here on a Friday and Saturday.

La Terrace

The exclusive, adults only restaurant is available to Red Level guests and specialises in fondues, which can be enjoyed in a relaxed, open-air environment.

Open: Dinner, closed on Mondays and Tuesdays

The dress code is Smart Casual (long sleeved shirts and long trousers for men, dresses or skirts for women, or similar. No shorts, sports shoes, t-shirts with logos, or informal t-shirts.) This is an adults only restaurant. RedLevel adult only guests on half board and full board can dine here. Guests with children will not be able to dine at La Terrace.

Red Level Lounge

Exclusive to Red Level guests, the Red Level Lounge serves teas, coffees, and mineral water throughout the day.

Open: 07:00–23:00

Lotus Bar

Situated in the main reception area, the Lotus Bar is the perfect place to relax and start your holiday with a refreshing cocktail.

Nami Bar

Take a seat at the Nami Bar before your reservation in the restaurant and unwind with a delicious, Asian-inspired cocktail.

This bar is available for half board and full board guests.

Pool Bar

You needn’t stray too far from the comfort of your sun lounger in pursuit of refreshment with the Pool Bar.

Club Ocean Bar

For sunset views and a chill-out atmosphere, head to the Club Ocean bar.

Lava Disco

If you’re in the mood to dance the night away to all the latest music, head to the Lava Disco.

Open: dependent on season and demand

Nemos Lounge

A relaxing bar specialising in the finest, top-shelf labels, and quality live music performances including singers, piano, and fusion musicians.

Areia Beach Bar

Find peace and tranquillity at the Areia Beach Bar, as you sip on an expertly crafted cocktail and watch the waves lazily roll in.

Liquid Garden

The Liquid Garden is exclusively for adult Red Level guests, and is located in the Red Level gardens by the seafront and offers breakfast, lunch, and cocktails. In the late afternoon there is a one hour open bar available. RedLevel adult only guests on half board and full board can dine here.

Beach & Pools

Swimming Pools

Red Level guests benefit from the peace and tranquillity of an adults-only pool, complete with pool concierge service, a variety of complimentary sunscreens, Spa by Clarins cold towels, refreshing water vaporisers, newspaper, magazines, books, and board games.

There are an additional four adult swimming pools, two children’s pools, and a baby pool available in the hotel grounds.

Playa La Jaquita Beach

The Red Level at Gran Meliá Palacio de Isora hotel leads down to the beautiful black sands of Playa La Jaquita, a naturally volcanic beach.

Spa & Wellness

Spa by Clarins

Unwind from the stresses of modern life in the onsite Spa by Clarins, where you can indulge in some well deserved pampering. For over 60 years, Clarins have been perfecting the perfect blend of innovative plant-powered products and the art of Clarins Touch. Treatments available include massages, body treatments, facials, and treatments specifically designed for men. Guests can also take advantage of the full range of wellness facilities such as the hydrotherapy pool, hydromassage, sauna, herbal steam room with chromotherapy, bi-thermal foot bath, essence showers, and the Zen meditation area.

Red Level guests can enjoy one free Water Ritual per person per stay.

Activities & Entertainment

Sports

Take advantage of an extensive range of activities, including Cardio Combat, Cardio Blast, Aerobics, Pilates, Yoga, Tai-Chi, Zumba, Water Zumba, Archery, Spinning, Kwik Cricket, and Dance Classes.

Workshops

Learn a new skill at one of the expertly-led culinary classes, including the Sushi Workshop, Wine Tasting, and Cocktail Workshop.

About the location

Red Level at Gran Melia Palacio de Isora can be found on Tenerife’s west coast, in the resort of Guia de Isora. It’s close to some of the island’s best beaches, with year round sunshine and warm weather providing the ideal climate for beach lovers. Guia de Isora is home to some excellent, family run restaurants where you can try authentic Canarian cuisine including melt in the mouth seafood dishes.

If you prefer to explore, take the cable car to the top of Mount Teide and take in the views of Tenerife’s volcanic landscapes. Alternatively, simply spend your days taking in the historic architecture of the town or admiring the harbour.

Transfer time

Red Level at Gran Melia Palacio de Isora is a 30 minute drive from Tenerife South Airport.

Red Level Double Deluxe

Max 3 adults

Red Level Double Deluxe rooms measure 49m² and enjoy views of the resort's gardens and facilities or the Los Gigantes cliffs from it's furnished terrace. Rooms are elegantly designed with facilities that include; Nespresso® coffee maker, kettle, sofa, pillow menu, WiFi, LCD TV, safe, hairdryer, telephone, minibar, bathrobes and slippers, spa shower and luxurious bathroom amenities.

49m²

Facilities

Room Service

Tea and coffee facilities

Ironing facilities

Slippers

Minibar

Hairdryer

Free WiFi

Balcony / terrace

Greater than 45m

Satellite / Cable TV

Bathrobe

Butler service

Air conditioning

Pillow Menu

Safe

Red Level Double Deluxe Lateral Sea View

Max 3 adults

Red Level Double Deluxe Lateral Sea View rooms measure 49m² and enjoy views of the resort's gardens and facilities or the Los Gigantes cliffs from it's furnished terrace. Rooms are elegantly designed with facilities that include; Nespresso® coffee maker, kettle, sofa, pillow menu, WiFi, LCD TV, safe, hairdryer, telephone, minibar, bathrobes and slippers, spa shower and luxurious bathroom amenities.

49m²

Facilities

Red Level Double Deluxe Lateral Sea View With Whirlpool

Max 3 adults

Red Level Double Deluxe Lateral Sea View rooms with whirlpool measure 49m² and enjoy views of the resort's gardens and facilities or the Los Gigantes cliffs from it's furnished terrace. Rooms are elegantly designed with facilities that include; Nespresso® coffee maker, kettle, sofa, pillow menu, WiFi, LCD TV, safe, hairdryer, telephone, minibar, bathrobes and slippers, spa shower and luxurious bathroom amenities.

49m²

Facilities

Red Level Double Deluxe Sea Front With Whirlpool

Max 3 adults

Red Level Double Deluxe Sea Front with whirlpool measure 49m² and enjoy views of the resort's gardens and facilities or the Los Gigantes cliffs from it's furnished terrace. Rooms are elegantly designed with facilities that include; Nespresso® coffee maker, kettle, sofa, pillow menu, WiFi, LCD TV, safe, hairdryer, telephone, minibar, bathrobes and slippers, spa shower and luxurious bathroom amenities. These rooms enjoy panoramic views of the Atlantic Ocean.

49m²

Facilities

Red Level Double Deluxe With Terrace And Whirlpool

Max 3 adults

Red Level Double Deluxe with Terrace and Whirlpool rooms measure 89m² including a spacious outside area with views of the Red Level pool or gardens. The terrace is equipped with sun loungers and a seating area.

89m²

Facilities

Red Level Ocean Front Garden Villa

Max 2 adults

This Villa is designed like in a loft style with a large garden and private heated pool, Bali bed and outdoor dining area. Rooms are elegantly designed with facilities that include; Flat-screen TV, Satellite Channels, large safe, ironing facilities and a Hydro-massage bathtub.Red Level for Families Service is included.

120m²

Facilities

Sovereign Experiences

Explore the north of the Island at the Hotel Botanico

Combining Far Eastern influences with Western luxury, the Hotel Botanico is beautifully unique, and a proud member of The Leading Hotels of the World.

Just one and a half kilometres from the resort centre, Hotel Botanico is an ideal base for exploring the delights of Puerto de la Cruz, but it may prove difficult to leave this tranquil paradise.

View the Hotel Botanico

Room Discount - up to 30%

Winter 2019/20

Save up to 30% discount on the hotel price for holidays between 01 November - 26 December 2019 & 03 January - 03 April 2020 & 13 - 30 April 2020 booked by 30 November 2019.

Early Booking Discount

Summer 2020

Red Level at Gran Melia Palacio de Isora (adults only)

Save up to 35% discount on the hotel price for holidays between 01 May - 31 October 2020 booked by 29 February 2020.

Honeymoon offer

Honeymooners staying a minimum of 5 nights will receive:

- 1 bottle of sparkling wine & fruit in their room upon arrival

- dinner for 2 (drinks not included)

- a complimentary room upgrade to a superior room (subject to availability)

Honeymooners must not have been married for longer than 2 months and will need to provide a copy of their marriage certificate on arrival.

Please note not all offers are combinable.

Based on 1813 traveller reviews

84% of travellers recommended this hotel

Travellers Ratings

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Very Good

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What to expect

Location

Sleep Quality

Rooms

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Value

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Reviews

“ A real 5 Star Hotel

Juergen F, Neuss, Germany

Nov 16 2019

Breakfast is only 4 Star quality ( I booked Red Level). Personal is very friendly and provides excellent service. Red Level area is absolutely recommendable because of rooms and service. The hotel is...

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“ Another great stay

holiday50Glasgow, East Kilbride, United Kingdom

Nov 16 2019

This hotel never disappoints, but it is the staff that make it so pleasant. They are always courteous, helpful and cannot do enough for you. Mohammed is still the happy, helpful person he has been...

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“ nice resort

Itzik L, Tel Aviv, Israel

Nov 11 2019

Hotel Melia red level. The 5-star hotel I have seen is already luxurious. The resort is actually divided into two divisions, grand melia and melia red level. There is no physical separation between the wings. red level has a car for the car but it is until 10:00 pm, after this hour we had to park on the side of the grand melia and go on foot to red, did not always know what to do with us when we asked to call us the car and then the next day we asked the car took a long time to bring it from the side The other. The red side also has its own pool for ages 18 and up. Also a breakfast and lounge restaurant, which is supposed to be for the red guests, but they were very busy due to guests not belonging to the red side and not checking if they are allowed guests. So if I paid more, I expect to receive service accordingly! grand melia is cheaper and is for families. The hotel has 7 different restaurants that can be booked for dinner at any of the restaurants (including red guests). Italy sea ??????food Mediterranean Buffet Meat grill La Terrace Red level breakfast restaurant Lounge for the red guests Plus an adult bar at the grand entrance In the room, high quality bath products, espresso machine with large Nespresso coffee. The room is very spacious, with a seating area in the room and a small balcony. The service was overall excellent, pleasant and very kind. There are live performances every night on the grand side, nice with a large balcony and open sea and stunning sunsets. Restaurants we ate in: Italy - Club Ocean Italian style restaurant, medium pizza, steamed vegetables, reasonable, good service, relatively expensive for food. Seafood - FISH MARKET We did not enjoy the quality and service at all, the fish was dipped in oil and not tasty, the waiters really did not understand what it was about. Reasonable and creamy soup, cooked meat not quality at all, expensive and not worth the price. ??Buffet - A huge restaurant designed for breakfast for all hotel guests, including red if you are interested. The selection is much larger than the red breakfast restaurant. And dinner costs about 45 euros. Red breakfast restaurant - the location is very beautiful to the ocean view. Great service with egg and pancake menu. The food is served in a closed box in sliding glass to prevent access to birds and flying, but very uncomfortable to use. Unfortunately we only went to the main restaurant last morning and wished we had gone there every morning. Plus the place is pretty busy due to guests not belonging to the red who are not tested! With a huge seawater pool, the largest in Europe, the water is pleasant and simply stunning to swim in it. Overall the hotel is reasonably level, great service, beautiful and spacious rooms, good value for money. In retrospect the ritz for the same price is better or villa cortez.

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Red Level at Gran Melia Palacio De Isora

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Red Level at Gran Melia Palacio De Isora

Bars & Restaurants

Club Ocean

Oasis Pool Grille

Pangea

Market Grill

Nami Asian Bistro

DÚO

La Terrace

Red Level Lounge

Lotus Bar

Nami Bar

Pool Bar

Club Ocean Bar

Lava Disco

Nemos Lounge

Areia Beach Bar

Liquid Garden

Beach & Pools

Swimming Pools

Playa La Jaquita Beach

Spa & Wellness

Spa by Clarins

Activities & Entertainment

Sports

Workshops

Explore the north of the Island at the Hotel Botanico

Room Discount - up to 30%

Early Booking Discount

Honeymoon offer

What our customers think