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Red level at Gran Melia Palacio De Isora

Tenerife, Guia de Isora

Spa
Honeymoon
Good for Couples
Family Suites

  • Adults only boutique hotel within a hotel, with adults-only restaurant, lounge and pool
  • 24/7 butler service available, along with the Lady in Red, a dedicated Red Level concierge ambassador
  • Situated on the striking black volcanic sands of Playa La Jaquita, on the quieter south-west coast of Tenerife
  • Spa by Clarins on site, with priority bookings for Red Level guests

The Red Level at Gran Meliá Palacio de Isora exudes luxury from the moment you arrive, with valet parking and a dedicated ambassador of Spanish luxury, the Lady in Red, to greet you and offer unique insights into the local culture and history of the hotel and surrounding area. As a Red Level guest, you can expect priority check in, as well as priority bookings at the on-site restaurants and spa.

The colonial style reception and lobby lead out to the exclusive adults only pool area, set amid an oasis of tropical landscaped gardens, with Bali style beds and sun loungers shaded by big white parasols. You don’t need to lift a finger while relaxing by the pool, as the Red Level pool concierge will take care of everything for you – from offering an array of drinks and snacks, to sun creams and chilled towels for your comfort.

Should you wish to retire to your room, you’ll find thoughtful touches such as iPhone and iPod docking stations atop the custom made mahogany furniture, built in reading lights in the headboard of your bed, and everything is soft-close so that nothing disturbs the peace. A little bit of spa indulgence is brought into the gold mosaic tiled bathrooms, with spa showers, large bath tubs, and luxurious Clarins toiletries.

The hotel has 98 rooms and 4 villas.

Facilities

Bars & Restaurants

Club Ocean

This à la carte restaurant offers the finest Italian ‘avant-garde’ cuisine with unbeatable sunset and moonlit views of the neighbouring island of La Gomera.

Open: Dinner

The dress code is Resort Upscale for dinner (elegant t-shirts or polo shirts, trousers or jeans, dresses, or skirts for women, or similar. No swimwear, cut-off shorts, or informal t-shirts. Shoes are mandatory.) The restaurant is available for half board and full board guests.

Oasis Pool Grille


Situated alongside one of the stunning resort pools, this à la carte restaurant serves Mediterranean Spanish cuisine, such as grilled meats, fish, seafood, and rice dishes.

Open: Lunch and dinner

The dress code is Resort Casual for breakfast and lunch (t-shirts, polo shirts, shorts, jeans, beach dresses, skirts, or similar. No swimming costumes or cut-off shorts. Shoes obligatory). Resort Upscale for dinner (formal t-shirts or polo shirts, trousers, jeans, dresses, or skirts for women, or similar. No swimming costumes, cut-off shorts, or informal t-shirts. Shoes are mandatory.) The restaurant is available for half board and full board guests, excluding the 'Fish Market' section of the restaurant.

Pangea


Sample cuisines from all over the world at the hotel’s fine dining buffet, with show cooking where chefs will freshly prepare your dishes to order.

Open: Breakfast, lunch (in season), and dinner

The dress code is Resort Casual for breakfast and lunch (t-shirts, polo shirts, shorts, jeans, beach dresses, skirts, or similar. No swimming costumes, or cut-off shorts. Shoes are required). Resort Upscale attire must be worn for dinner (formal t-shirts or polo shirts, trousers, jeans, dresses, or skirts for women, or similar. No swimming costumes, cut-off shorts, or informal t-shirts. Shoes are mandatory.) The restaurant is available for half board and full board guests.

Market Grill

This open air restaurant offers delicious snacks and salads throughout the day, the perfect refreshments served right beside the beautiful infinity pool.

Open: Lunch

The dress code is Informal for snacks and lunch (bathing costumes allowed if covered up. Ladies: blouse and skirt, wraparound skirt, pareo, etc. Gentlemen: t-shirt and shorts.) The restaurant is available for half board and full board guests. 

Nami Asian Bistro

Enjoy three experiences at this à la carte Japanese restaurant, including sushi show cooking, teppanyaki tables, and bistro dining.

Open: Dinner

The dress code is Resort Elegant, which includes long-sleeved shirts and long trousers for men, dresses or skirts for women. No shorts, jeans, tennis shoes, t-shirts with logos, or informal t-shirts.

RedLevel adult only guests on half board and full board can dine here. RedLevel family guests will receive 30% discount on the menu prices.

DÚO

Specialising in creative cuisine and flambé cooking, DÚO offers two experiences under one roof, both fine dining, and a more casual tapas and wine bar.

Open: Dinner, closed on Tuesdays and Wednesdays

The dress code is Resort Elegant (long-sleeved shirts and long trousers for men, dresses or skirts for women. No shorts, jeans, tennis shoes, t-shirts with logos, or informal t-shirts).

RedLevel adult only guests on half board and full board can dine here. RedLevel family guests will receive 30% discount on the menu prices. Families can dine here on a Friday and Saturday.

La Terrace

The exclusive, adults only restaurant is available to Red Level guests and specialises in fondues, which can be enjoyed in a relaxed, open-air environment.

Open: Dinner, closed on Mondays and Tuesdays

The dress code is Smart Casual (long sleeved shirts and long trousers for men, dresses or skirts for women, or similar. No shorts, sports shoes, t-shirts with logos, or informal t-shirts.) This is an adults only restaurant. RedLevel adult only guests on half board and full board can dine here. Guests with children will not be able to dine at La Terrace.

Red Level Lounge


Exclusive to Red Level guests, the Red Level Lounge serves teas, coffees, and mineral water throughout the day.

Open: 07:00–23:00

Lotus Bar


Situated in the main reception area, the Lotus Bar is the perfect place to relax and start your holiday with a refreshing cocktail.

Nami Bar


Take a seat at the Nami Bar before your reservation in the restaurant and unwind with a delicious, Asian-inspired cocktail.

This bar is available for half board and full board guests.

Pool Bar


You needn’t stray too far from the comfort of your sun lounger in pursuit of refreshment with the Pool Bar.

Club Ocean Bar

For sunset views and a chill-out atmosphere, head to the Club Ocean bar.

Lava Disco

If you’re in the mood to dance the night away to all the latest music, head to the Lava Disco.

Open: dependent on season and demand

Nemos Lounge

A relaxing bar specialising in the finest, top-shelf labels, and quality live music performances including singers, piano, and fusion musicians.

Areia Beach Bar

Find peace and tranquillity at the Areia Beach Bar, as you sip on an expertly crafted cocktail and watch the waves lazily roll in.

Liquid Garden

The Liquid Garden is exclusively for adult Red Level guests, and is located in the Red Level gardens by the seafront and offers breakfast, lunch, and cocktails. In the late afternoon there is a one hour open bar available.  RedLevel adult only guests on half board and full board can dine here.

Beach & Pools

Swimming Pools


Red Level guests benefit from the peace and tranquillity of an adults-only pool, complete with pool concierge service, a variety of complimentary sunscreens, Spa by Clarins cold towels, refreshing water vaporisers, newspaper, magazines, books, and board games.

There are an additional four adult swimming pools, two children’s pools, and a baby pool available in the hotel grounds.

Playa La Jaquita Beach


The Red Level at Gran Meliá Palacio de Isora hotel leads down to the beautiful black sands of Playa La Jaquita, a naturally volcanic beach.

Spa & Wellness

Spa by Clarins

Unwind from the stresses of modern life in the onsite Spa by Clarins, where you can indulge in some well deserved pampering. For over 60 years, Clarins have been perfecting the perfect blend of innovative plant-powered products and the art of Clarins Touch. Treatments available include massages, body treatments, facials, and treatments specifically designed for men. Guests can also take advantage of the full range of wellness facilities such as the hydrotherapy pool, hydromassage, sauna, herbal steam room with chromotherapy, bi-thermal foot bath, essence showers, and the Zen meditation area.

Red Level guests can enjoy one free Water Ritual per person per stay.

Activities & Entertainment

Sports

Take advantage of an extensive range of activities, including Cardio Combat, Cardio Blast, Aerobics, Pilates, Yoga, Tai-Chi, Zumba, Water Zumba, Archery, Spinning, Kwik Cricket, and Dance Classes.

Workshops

Learn a new skill at one of the expertly-led culinary classes, including the Sushi Workshop, Wine Tasting, and Cocktail Workshop.

About the location
Red Level at Gran Melia Palacio de Isora can be found on Tenerife’s west coast, in the resort of Guia de Isora. It’s close to some of the island’s best beaches, with year round sunshine and warm weather providing the ideal climate for beach lovers. Guia de Isora is home to some excellent, family run restaurants where you can try authentic Canarian cuisine including melt in the mouth seafood dishes. 

If you prefer to explore, take the cable car to the top of Mount Teide and take in the views of Tenerife’s volcanic landscapes. Alternatively, simply spend your days taking in the historic architecture of the town or admiring the harbour.
Transfer time
Red Level at Gran Melia Palacio de Isora is a 30 minute drive from Tenerife South Airport.
Red Level Double Deluxe

Max 3 adults

Red Level Double Deluxe rooms measure 49m² and enjoy views of the resort's gardens and facilities or the Los Gigantes cliffs from it's furnished terrace. Rooms are elegantly designed with facilities that include; Nespresso® coffee maker, kettle, sofa, pillow menu, WiFi, LCD TV, safe, hairdryer, telephone, minibar, bathrobes and slippers, spa shower and luxurious bathroom amenities.

49m²

Red Level Double Deluxe Lateral Sea View

Max 3 adults

Red Level Double Deluxe Lateral Sea View rooms measure 49m² and enjoy views of the resort's gardens and facilities or the Los Gigantes cliffs from it's furnished terrace. Rooms are elegantly designed with facilities that include; Nespresso® coffee maker, kettle, sofa, pillow menu, WiFi, LCD TV, safe, hairdryer, telephone, minibar, bathrobes and slippers, spa shower and luxurious bathroom amenities.

49m²

Red Level Double Deluxe Lateral Sea View With Whirlpool

Max 3 adults

Red Level Double Deluxe Lateral Sea View rooms with whirlpool measure 49m² and enjoy views of the resort's gardens and facilities or the Los Gigantes cliffs from it's furnished terrace. Rooms are elegantly designed with facilities that include; Nespresso® coffee maker, kettle, sofa, pillow menu, WiFi, LCD TV, safe, hairdryer, telephone, minibar, bathrobes and slippers, spa shower and luxurious bathroom amenities.

49m²

Red Level Double Deluxe Sea Front With Whirlpool

Max 3 adults

Red Level Double Deluxe Sea Front with whirlpool measure 49m² and enjoy views of the resort's gardens and facilities or the Los Gigantes cliffs from it's furnished terrace. Rooms are elegantly designed with facilities that include; Nespresso® coffee maker, kettle, sofa, pillow menu, WiFi, LCD TV, safe, hairdryer, telephone, minibar, bathrobes and slippers, spa shower and luxurious bathroom amenities. These rooms enjoy panoramic views of the Atlantic Ocean.

49m²

Red Level Double Deluxe With Terrace And Whirlpool

Max 3 adults

Red Level Double Deluxe with Terrace and Whirlpool rooms measure 89m² including a spacious outside area with views of the Red Level pool or gardens. The terrace is equipped with sun loungers and a seating area.

89m²

Master Suite Red Level - Families

Max 3 adults, 1 child

Family Master Suites Red Level are elegant in design and feature a bedroom with en suite and a large separate lounge with sofabed and dining table as well as a furnished private terrace. The bathroom boasts a bathtub and separate rain shower. Rooms for families are located in the main hotel, Gran Meliá Palacio De Isora. Children cannot use the facilities in the Red Level, however families can enjoy a host of benefits from the Red Level service. These include; Red Level family concierge, free drinks for children in the family lounge, a water ritual for the whole family at the Spa for kids (5 years and over), free paddle tennis and tennis, Nespresso® coffee machine, microwave, one free family minibar on arrival, ironing service (up to 2 items a day), preferential bookings for all activities and restaurants, personalised and exclusive check-in for Red Level families, welcome drinks and gifts for children, bathrobes, slippers and bathroom amenities for children, family DVD menu, video console and games (on request), turn down service for children with milk and biscuits and babysitting service on request. Parents have access to the Red Level pool and lounge (18 years and over) as well as the Red Level open bar between 18:00 - 19:00.

68m²

Master Suite Lateral Sea View Red Level - Families

Max 3 adults, 1 child

Family Master Suites Lateral Sea View Red Level are elegant in design and feature a bedroom and a large separate lounge with sofabed and dining table as well as a furnished private terrace. The bathroom boasts a bathtub and separate rain shower. Rooms for families are located in the main hotel, Gran Meliá Palacio De Isora. Children cannot use the facilities in the Red Level, however families can enjoy a host of benefits from the Red Level service. These include; Red Level family concierge, free drinks for children in the family lounge, a water ritual for the whole family at the Spa for kids (5 years and over), free paddle tennis and tennis, Nespresso® coffee machine, microwave, one free family minibar on arrival, ironing service (up to 2 items a day), preferential bookings for all activities and restaurants, personalised and exclusive check-in for Red Level families, welcome drinks and gifts for children, bathrobes, slippers and bathroom amenities for children, family DVD menu, video console and games (on request), turn down service for children with milk and biscuits and babysitting service on request. Parents have access to the Red Level pool and lounge (18 years and over) as well as the Red Level open bar between 18:00 - 19:00.

68m²

Master Suite Two Bedroom Red Level - Families

Max 3 adults, 1 child

Family Two Bedroom Master Suites Red Level are elegant in design and feature two bedrooms with en suites. There's also a large separate lounge and dining table as well as two furnished private balconies or terraces. Rooms for families are located in the main hotel, Gran Meliá Palacio De Isora. Children cannot use the facilities in the Red Level, however families can enjoy a host of benefits from the Red Level service. These include; Red Level family concierge, free drinks for children in the family lounge, a water ritual for the whole family at the Spa for kids (5 years and over), free paddle tennis and tennis, Nespresso® coffee machine, microwave, one free family minibar on arrival, ironing service (up to 2 items a day), preferential bookings for all activities and restaurants, personalised and exclusive check-in for Red Level families, welcome drinks and gifts for children, bathrobes, slippers and bathroom amenities for children, family DVD menu, video console and games (on request), turn down service for children with milk and biscuits and babysitting service on request. Parents have access to the Red Level pool and lounge (18 years and over) as well as the Red Level open bar between 18:00 - 19:00.

116m²

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Room discount

Save up to 35% on the hotel price for holidays between 01 November 2018 - 30 April 2019 when staying in a Master Suite Red Level for Families or a Master Suite Lateral Sea View Red Level for Families booked by 30 November 2018. 

Save up to 30% on the hotel price for holidays between 01 November 2018 – 30 April 2019 booked by 30 November 2018 (Excludes Master Suites).

Family offer

The first child stays free when sharing with 2 adults for holidays between 01 November – 20 December 2018 and 04 January – 30 April 2019 when staying in a Master Suite Red Level for Families or a Master Suite Lateral Sea View Red Level for Families booked by 30 November 2018. 

Honeymoon offer

Honeymooners staying a minimum of 5 nights will receive a bottle of sparkling wine & fruit in their room upon arrival, dinner for 2 (drinks not included) and a complimentary room upgrade to a superior room (subject to availability). Honeymooners must not have been married for longer than 2 months and will need to provide a copy of their marriage certificate on arrival.

Please note not all offers are combinable. 

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Reviews
Wonderful Holiday at this beautiful resort
John R, Rathangan, Ireland
Tripadvisor review Nov 13 2018
This was a real experience from the time we arrived at the Red Level reception to the moment we departed for the airport . The facilities are second to none. Our room was well maintained and...
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What a beautiful garden and swimming pool !
JohVan, Brussels, Belgium
Tripadvisor review Nov 06 2018
Nice rooms, but the apartments have a very low level kitchen; poorly equipped and badly maintained. Super swimming pool and relaxing area. Such a shame with people smoking all the time disturbing...
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