Fairmont Royal Pavilion

Great service from All the pool guys making sure we were looked after a big thank you to the hotel staff who went out of there way to make sure we were looked after. A special thank you to Moreece and Javair for helping us sort out a problem. Thank you to the butlers who helped arrange things for us . I know we have not mentioned everyone but THANK YOU one and all for making another vacation one to remember. Thank you Pauline for taking time out of your busy schedule to spend some time with us. This hotel has wonderful staff that work tirelessly to make sure your needs are catered for.

A couple of weeks before a serious birthday, we decided to travel to Barbados. I used Trailfinders to do my bookings, and asked them additionally to buy the meet and greet service having read earlier reviews. I can honestly say this service is the best money spent n a long long time. The airport was like a zoo - full to the brim of people. I was through in 35 minutes of landing. The hotel is well kept, very clean, and the whole team are kind and do there best to make your holiday worthwhile. I bought half board, as this is my first trip out of the UK since the COVID crisis. Everyone wears masks around the place to keep each other safe. I don???t want to leave tomorrow, but I will be back,and have thoroughly enjoyed my time here. Rooms are good and an excellent nights sleep was enjoyed by both us.

We stayed here as a couple for 7 nights in September 2021. Previous reports have suggested that the hotel is looking tired. Possibly it needs a lick of paint in a few places but we thought the room was very good, light, airy and spotlessly clean. All rooms face the sea so you are assured of a stunning view from your balcony or terrace. The lounge, bar and pool areas were also very nice. Yes, possibly a little ???old fashioned??? but that is usually the way in the Caribbean and adds to the charm. If you want a brand new looking hotel, then you need to go to somewhere plastic, like Las Vegas. Another reviewer posted that the hotel should be avoided because of the COVID precautions. In fact, we had no such problems. Being both fully vaccinated, we took the arrival test on landing in Barbados (the test is free at the airport) and then simply were confined to the grounds of the hotel (ie. our room and balcony, the pool and the restaurant areas) until we received a negative result about 36 hours later. The only no go area during this time was the beach. Only non-vaccinated persons have to quarantine in their room for the first 5 days. The hotel also offers an expedited arrival process at the airport whereby a Fairmont representative will meet you from the aircraft and facilitate your egress to the front of the queue through the immigration and COVID testing procedures. This needs to be booked in advance with the hotel but is well worth arranging as it allowed us to beat a very long queue of hundreds of people waiting to be tested. Breakfast was plentiful and of good quality, taken in the open air restaurant. The only negative was that breakfast service was patchy. Some days, they???d forget to bring your pastries and fruit plate. Other days, they got the order wrong. Most of the breakfast staff were friendly, a couple were less so. This really is the only area where I think they need to improve. The drinks were expensive at the hotel - ??5 or ??6 for a soft drink in the restaurant and the pool. But this is what you would expect for an international brand hotel, especially so in a place like Barbados where pretty much everything is more expensive than its equivalent in the U.K. The housekeeping staff and pool attendants were, without exception, warm, helpful and friendly. I gave the housekeeper a tip at the end of our stay, which I know she appreciated. Some reviewers have commented previously that hotel staff and the local people were unfriendly. With the very odd exception, we did not find this to be the case. Everyone smiled and said good morning or good afternoon. I have to say that, if you treat hotel staff without manners and courtesy, then you cannot expect them to go out of their way to help you. We observed a minority of British guests speaking to hotel staff and waiting staff in restaurants in a way which suggested they viewed them as their ???servants???. One should not be surprised if one does not get the service one expects if one doesn???t have the basic manners to say please and thank you. I???m always embarrassed to be British when I see some ignorant Brit who seems not to understand that having a few basic manners goes a long way. Overall, we thought this hotel was very good and we would return in the future.