Secrets Royal Beach Punta Cana

We had a group of 8 girls at Secrets Royal Beach for my 50th birthday celebration. From the minute we stepped on the property we had nothing but 5 star service, so many special touches from our butler Eddy - Happy birthday sign on the door, cake, champagne and balloons delivered on my birthday. And he found us on the beach on day 1 to make sure we knew about the preferred beach area. Birthday dinner at Bordeaux was amazing - we met Frederico at lunch and he made us a reservation and said that he was going to make the night special - and BOY did he - handed us all a glass of champagne as we walked in and surprised me with a beautiful decorated table and of course cake and song at the end. The servers at the beach were great and came around frequently. And the preferred pool servers were also amazing - shout out to Rosa, Daniela, Argeni, Aris and Benjamin - the drinks were constantly flowing. We also had a great time at the mixology class by the preferred pool (I didn't write down the bartenders name but he was so much fun) and he made us his specialty drink the green honeymoon at the Show Time bar later that night. We had a walk out room to the lazy river which was great, there were lounge chairs in the water right outside the room. Only down was one of our groups booked a private pool room but were given a walk out room (since it was next to mine) they didn't ask to move. Minibar was refilled daily with water, juice and beer. Room service was great after a long night of dancing. LOL Will definitely be back and highly recommend.

Overall, the experience at Secrets Royal Beach Punta Cana was outstanding. Having stayed at other all-inclusive resorts before, I have to say that the staff, food and facility here is really very good and especially for the price. The food was ALL very good. The restaurant food was much better than I even expected and the staff at all of the restaurants, including the buffet are friendly and attentive. The bartenders at the pool swim up bar were non-stop and did a really good job. The facility is nice, well kept and has a good flow that is easy to navigate. The pools were always very clean, towels and chairs were always available (went in July.) The rooms are nice and were kept very clean as well. You must check out the shows at night. They were much better than I could have imagined. At other resorts, you can tell that they are trying but are really not professionals at the entertainment. This group of entertainers seemed like this is all they should be doing as they were very very good. The chairs/lounge and tiki type "umbrellas" at the beach were great and provide a lot of great shade. If you prefer the sun, there is room to slide your chair out from underneath and lay in the sun. The chairs are already set up at the beach so no need to ask a staff member to put one out for you. There is also a small bar out by the beach. Some items to note: 1) At check-in, they offer an upgrade to the Premier sections. It is hard to determine whether or not you'd even want to consider that before you see the facility. It also makes check-in a little awkward. We did not upgrade and did not feel like we missed out on anything. 2) The $200 resort credit was barely usable. At check-in, we were given the $200 credit paper and were told we could use it at the Casino, Spa, stores, for upgraded wine. you need to go to a service desk to get the certificates to use but what the certificates provide is a certain dollar amount to use for each thing, so if you didn't want to go to the Spa or the Casino, you couldn't use those dollar amounts. Also, at the Spa, many services were excluded with the resort credit and the same was true at the Casino. So basically, when you book, make your decision without any consideration to the $200 credit. 3) The beach has many vendors walking around as well as the "excursion" sellers. The some of the excursion sellers must not be able to come too close to the hotel, but when you head to the water, there is a line of them that you need to walk through. They have sales jobs, so they approach every person. There are some that come into the resort area and the vendors also walk among the chairs at the beach.

I???ve been to a lot of all inclusives and this one is the absolute best! The resort itself is stunning with tons to do and see. Plenty of pools and places to relax. Staff is wonderful, service was fast at every restaurant and location. Food exceeded expectations every meal! Could not recommend a better resort for your next trip!