Domes Noruz Kassandra

My Husband and I stayed at this amazing hotel in September for 7 nights. As has been mentioned in other reviews , this hotel is exceptional. Arrival for us was by private transfer when we were met by staff who proceeded to take our luggage and deliver it to our room . The check in process was very personal, while we completed the paperwork we were given a delicious refreshing drink and a cool towel. We were then taken to our room, which was clean and bright with a side sea view. Our room was immaculate and the bed was the most comfortable we have ever slept in , like sleeping in a beautiful white cloud . Every single member of staff working here, from restaurant staff , reception staff , management to gardeners went above and beyond to make our stay special . The food was delicious at breakfast and in the evening .We did enjoy eating at a few local restaurants in the village too , mainly for lunch . The village is just a few minutes stroll away and surrounds a little square where locals would meet and also a most beautiful Church . The hotel grounds were immaculate, surrounded by fragrant rose bushes and olive trees. The pool was clean with a view of the sparkling sea, lots of sun beds and pool towels available and the beach only a few steps away with ample sun beds edging the warm Aegean Sea. The sea does shelve quite quickly and I would advise wearing water shoes for comfort as the beach is of a fine shingle. Our ONLY criticism is the price of the drinks! This is probably the reason that so many guests choose to leave the hotel after dinner and head to the village bars where the prices are so much cheaper. On our departure day a staff member delivered a thank you letter from reception and some local biscuits and a beautiful glass ornament which were so much appreciated and an unexpected surprise. We would like to thank you for a fantastic revitalising stay and we have already booked our return visit next June where we will celebrate our anniversary in this beautiful hotel.

Where to start??? From the moment we arrived we felt like a special guest staff came out to taxi to greet us got luggage out of car etc that’s where it began! We have stayed in lots of 5 ⭐️ hotels around the world including the Atlantis on the palm in dubia and we have never felt this kind of personal & welcoming feeling before. We were in a room on the 5th floor but at 3am in the morn on way to airport to haldiki Hubbie tripped down last few stairs at home & broke his toe! We asked to change to bungalow and it took a couple of days but the manager was so kind and did this for us free of charge or we could have paid extra to use hl lounge but we decided not to and to be honest glad we didn’t. It was coming to the end of season & we drunk them out of Moët Chandon which is our guilty pleasure on hol. The bar & restaurant manager was so friendly he went out and got us more. We got a fruit platter every time we ordered a bottle very nice touch! Even treat ourselves to a dom perignon I know it’s 5 star but the price of champagne and drink is highly overpriced 160 euro for moet and 600 for dom yet in town moet was around 80 euro and 40 euro in supermarket. What we saved in hls we spent and more in champas!! Beds were so comfy and linen was amazing the cleaning staff couldn’t be faulted. Nikos was so friendly and helpful in fact all staff were the made the time to speak to you. Loved the fragrance machines puffing out a gorgeous smell all day. The sea was a gorgeous colour hard to get in and out gracefully due to shingle & stones but so worth it. Sadly pool was just too cold to get into⛄️. Pool towels are a plenty no problem to how many and how often you change them. Topos restaurant was fab girls all lovely! Food in restaurant was good like some others have said maybe room for improvement my opinions are 1. The toaster😡 2. Lack of English breakfast tea. No teaspoons little milk jugs. The fresh orange machine always had a long ques little things the egg station being outside but maybe in refurb will be addressed. I’m personally not a cat person but hainioti has tons of them hotel has a few so on grass in front of bungalow there’s a few cat poops be careful when walking! Think her name is Stella the wine somlier lady was lovely. All staff were chatting to some they were not sure if they would be re- hired after refurb! Hope it’s not due to going for a glamorous looking crew with no personality. Please keep staff you have as they are amazing and aesthetics aren’t everything. Hope to go back next year to see changes but all I can say is don’t hesitate to book this wonderful hotel. Management first class