Aqua Blu Boutique Hotel and Spa

Really enjoyed our stay in October the staff really go out of there way to make your holiday relaxing you are always greeted with genuine smiles and offers of help I can???t say I have experienced better service when we arrived we were greeted by the manager who had surprised us with upgrading our room to a pool experience!!! Amazing room yes the bathroom is open plan like the previous reviewer has said but surely if your a couple sleeping together you shouldn???t be shy to see your partner not that you need to as the bathroom area is separated by a wall the glass door again! Why would you be bothered if your partner is in there it is very large and bedding area is separate it???s contemporary and stylish! Breakfast is amazing and adequate times and again amazing service they refil your coffee tea and orange juice you are looked after like a royal person! Can???t understand why the last reviewer couldn???t get out of bed before 1030 you were told the times you wouldn???t enter a shop at 530 if it was closing! At 530! Hotel is kept immaculately clean! Loved our time at aqua blu and will be coming to see you in October 2019 💃🏼????????????

Design over substance & Policy over service. Both our drains were blocked when we arrived & the shower was never fixed so we showered in a bath each day. The bathroom is open plan so no privacy. The sliding door to the toilet doesn't catch & is glass so your partner can watch. We arrived 1am after a long flight and met by a friendly guy who checked us in. During check in we asked about breakfast & was told Breakfast finished at 10.30am 'Greek time'. We turned up at right at 10.30am only to see the buffet being packed away and after asking if I could get a plate was told 'No'. We had to use our hands to grab what we could before it was all removed. When we raised with reception, reception then told us 'Policy is until 10.30, if we make an exception for you we have to make an exception for everyone'. Given the start we'd had, we decided this Hotel wasn't for us so we asked to leave (had a week booked on a prepaid rate). After discussing & waiting an hour in the lobby we were eventually told we can leave but will only be refunded 30% of our prepaid amount for 8 nights. There was no way I was going to pay for a hotel room twice for that long so effectively we were forced to stay in a Hotel we didn't want to be at. On balance, the Manager offered us a pool room on the ground floor which we didn't want and on the last day gave my partner a spa treatment but it was all too little too late as the first impressions left a sour taste in our mouths. Could have been a nice Hotel but really put a negative feeling to a special occasion (my 40th birthday). Most people will have a nice stay here until they step outside 'The Policy' which seems to rule over real service

The Hotel is situated in Lambi and about 25min walk to the old town. But you can also take the bus, taxi or just rental bikes. We enjoyed 6 days at the aqua blue hotel and we have to say, we got more than we have expected! The room is big and has everything you need for your stay. We had room 305 which was on the sea front. The breakfast was a mix of buffet and a la carte (no extra charge). The hotel has also an own pool, gym and spa area. The staff was absolutely wonderful and always helpful! We absolutely recommend this hotel to anyone that wants to relax and recharge his energy level :)