Lesante Blu Exclusive Beach Resort

From the moment we arrived at the airport to the moment we departed our experience was outstanding. Because our experience was so brilliant I made and effort to note the names of the few people who really went beyond the call of duty to provide great service and wanted to also commend them. We were welcomed by Clare who took the time to personally show us around the hotel, the facilities and our room. She had such a lovely manner and was really patient. Throughout our stay she made an effort to make sure she spoke to us daily to see if there was anything we needed or anything they could do to make our experience better. We had a couple of issues on our first day but they sorted it within minutes. Eva the Guest Relations Manager, also made a personal effort to find us to apologise for any issue and again made every effort to check things were going well and that we had a great experience at the hotel. Antonia was also a guest relations team member and again every day she'd welcome us and was always positive and smiling and finally Konstantina who was the in the restaurant morning and night was fantastic. So positive, welcoming and smiley. Even when I had a special request for something that wasn't on the menu she really made the effort to provide it and ordered in especially for me. Its these little things that make such a difference and make a holiday exceptional. All the staff were really friendly, nothing was too much effort and everything was possible when we asked. I've stayed at many 5 star hotels around the world and this is by far the one with the best customer service and experience. I'd like to thank the team for making our holiday such a relaxing and exceptional holiday. All I can really say is other 5* hotels could learn alot about providing personalised customer service from Lesante Blu. Even though we were only there for 6 nights, they made every effort to learn our names but also provide personalised service relevant to the request or activities I had done that day. If you're in 2 minds about booking, I would say just go for it... if you want something at a high standard, relaxing and quiet location, you really won't regret it! The couple of bits of feedback I gave the hotel was to change the menu in the A La Carte restaurant to give more variety and also may be to heat up the main pool. The weather was fair but the pool water was a tad room cold to swim in. These are really minor bits of feedback but I always like to give a balanced view. The views are incredible, there's a private beach and it's a quiet and relaxing place

My girlfriend and I stayed in the lesante blu resort for 4 days and we found it magnificent: beautiful rooms, great restaurants, friendly staff, tasty food and all this at a top notch location. Definitely worth the money!

The location is brilliant, short walk to bars and restaurants but far away enough to be peaceful. The view from the infinity pool is amazing. The room and balcony were spacious and private. The private beach is small but clean with comfortable sun-loungers. The hotel is very clean, the cleaners are maybe a bit too insistent on cleaning, even with the 'do not disturb' sign on. I was really disappointed to find out there was a 30 Euro charge to use the spa, their website does not state that there would be a charge for this and one of the main reasons we booked this hotel was because of the spa. The food was ok, breakfast was exactly the same everyday but lots of choice (pancakes, omelettes, fruit salad, yogurt, pastries, cereal, cooked breakfast). Like a few other reviews, we found the prices extortionate. 38 Euros per person for a buffet dinner and 5.50 for a bottle of water. We decided to eat out at local restaurants (Harmony and Amboula are both a 5-10 min walk and cost under 30 Euros for 2 for a 3 course meal. Meraki is a 20 min walk but definitely worth a visit.). Also, 7 Euros for a small can of Mythos is crazy when you can buy it from the local shop for 1.20 Euro.