Grand Hotel Capodimonte

The views from the hotel across Sorrento, Vesuvius and Naples are stunning and post card-esque photos do not do it the justice it deserves. The hotel is a 5 minute walk from the start of the main area and narrow alleyways that make Sorrento the location it has become. The pool area is amazing and split across multiple terraces, with a bar / restaurant, which is quite expensive and can get busy at lunch. The reception staff are friendly and have great knowledge of the local restaurants and attractions and will make restaurant and trip reservations for you.

My Husband & I booked this hotel for our 50th Wedding Anniversary & was very excited to return as we enjoyed it so much last time !! Can't fault when we arrived receptionist was pleasant enough but never mentioned our Anniversary as I did send you a email stating it was special to us ..Our room was 714 nice room with beautiful view, a bit of a pain all the same with all them steps & our luggage & giving our ages 69 & 70 year olds all them steps to climb it sure wasn't very well planned but we didn't complain... Went down to dinner first night total shock with the quantity of food this fancy Novelle cuisine , there was nothing wrong with the food but theses big fancy plates with hardly any food on it ? Definitely nothing like our last visit the food was amazing ! I would like to point this out we don't drink wine at dinner only water but it didn't go down well with the waiters , how do they know anyone situation if you might be an alcoholic or have a allergy? They just didn't get the message and some of the staff was very rude few nights in particular we was left between courses for a good half hour or more & people that was in well after us was getting service & attention so quickly .. breakfast was plenty full I was gluten free many a times I asked for it few times & was totally ignored eventually I had to ask the head waiter . That's why I never left a tip I am certainly not giving anyone a tip that's rude !! I really don't like complaining but we were so disappointed we made the most of our holiday ... The maid that cleaned our room what a beautiful girl very pleasant with a lovely smile which makes a difference she left our room immaculate & even the day we was leaving we met her at the reception I give her a big warm cuddle ..she was worth a tip . Most of the staff were delightful & funny which made up for others ..The hotel in beautiful position 5 min walk down to the town which we loved & it's immaculate spotless , but what you have to do is address why people write theses reviews & get them corrected ..One day we decided to exchange or evening meal for lunch it's was delicious 😋 I think on our way out we bumped into the hotel manager I only wish I had spoke to him silly me I should had asked him ! Sadly my husband & I will never grace your doors again & our trip didn't feel that special . Mrs & Mrs Forsyth

What a beautiful hotel with walking distance to the town of Sorrento. The staff was very friendly and accommodating. Mara at the front desk helped with reservations and questions we had. We ate breakfast everyday in the main dining area overlooking the sea. The food was very good in both restaurants. The rooms were bright yellow like lemons and spacious. We had a small balcony overlooking the sea and the mountain. The hotel is built into the mountain so there is alot of walking and taking elevators up and down. It is a bit confusing. Other guests we saw felt the same way but we got used to it. The hotel was very clean. The pool consisted of 5 pools on 5 different levels. Very picturesque! Overall a great location and hotel.