Grand Hotel Capodimonte

This place is stunning. Views are amazing and the staff were exceptional, nothing was a problem. Trims were a good size with large bathroom. Loved the pool/restaurant bar and all the different pools and area to relax. This place is a definite five star rating.

We recently spent a week at this hotel to celebrate our Golden Wedding Anniversary. In fifty years of travelling all over the world we have stayed at some fantastic 5* hotels for less than it cost us for B&B here in a Prestige Room and enjoyed better service! The view from our top floor room overlooking the whole of Sorrento and the coast was certainly stunning….but the view from the restaurant at breakfast and by the pool is equally good, so my advice would be to choose a less expensive room. Our bedroom was certainly well decorated, immaculately clean, and with a very comfortable king size bed, but it wasn’t particularly large, especially the bathroom, which sadly didn’t have a separate shower but one over the bath. I felt, for the exorbitant price, that at least some free water would have been provided in the room; I did query this, but was directed to the small bottle of water from the room’s minibar, which cost 5 euros! (The nearby supermarket sells large bottles for 1 euro. Many people were seen, like me, taking these in). This is a very large and impersonal hotel. Our room was some way from the main areas, but with a fast lift (some rooms are accessed by stairs only) and we appreciated the peace and quiet on our floor. The staff on reception were always busy but friendly and helpful and a real credit to the hotel. The waiters in the restaurants were always rushed but generally equally hardworking but we found the attitude of most of the Head waiters/Restaurant Managers to be officious and disdainful at best, bordering on rude. As another reviewer commented ‘ a smile wouldn’t be amiss!’ Food choices at the busy breakfast were good, with plenty of fresh fruit etc as well as an omelette station, though there were often long queues for this. Sadly my gluten free bread and muesli options were tasteless, but that sometime happens! More importantly we were very disappointed with the portion sizes and quality of dinner in the restaurants and glad we hadn’t booked half board. We luckily soon found through T.A. a small local restaurant nearby with genuinely friendly service and atmosphere and the most wonderful food, including delicious gluten free options for me, so much preferred to eat there. We liked the location of the hotel - a few minutes’ walk from the centre of Sorrento - but set high into the cliffs giving those views and some peace and quiet from the hectic town. So, as a base for a busy tour of the Amalfi coast, Pompeii etc, it’s a useful base, but don’t expect any personal touches……..