Long Beach Mauritius

One of the best time we had in Mauritius was at the long beach itself, so many things to do inside the place that our 6 days trips feels short

I don???t even know where to start with this hotel. We visited for our honeymoon and from the moment of arrival we had the most incredible trip we could have asked for made all the better by the hotels incredible team, they really did make us feel like family from the second we met them to the moment we left. Cynthia from the pool, after our third day, she knew which beds we would be at and each morning would have our iced coffee and Fanta ready for us and straight after water exercise she would be there with our first drink of the day. Cynthia is an absolute asset to the hotel and should be running the staff at the pool. Bar - Vicky and Ven, these 2 knew what we needed when we needed it and checked in on us every single day. Geraldine is an absolute omelette queen and I will be coming back to the hotel for these alone! Anastasia, our mum whilst we were away! On the days my husband was playing golf, she would meet my at breakfast to make sure I was okay by myself and had my coffee and water ready to go on my favourite table, on the days that I was out (because he was poorly) she made sure he stayed hydrated and had something small to eat and our final morning when we went to the breakfast buffet, we came back to our table decorated with flowers! MANEV - our guy, we???d had a night flight and missed breakfast on arrival so we popped to see if there were any pastries left we could have a nibble on. Instead we were told to go to the bar and get a drink and he???d bring something over for us. We got omelettes, fruit, pastries! From that moment, manev was on call for us throughout the whole trip, he would come and see us at lunch to just check in and make sure we were having a good day, he would meet us at the entrance of the restaurant every evening to ask where we were eating and what we needed. Unfortunately my husband is allergic to seafood and had eaten something with oyster sauce in, when manev found out we knew straight away as when we went to the buffet there would be someone to take him round and tell him what he could and couldn???t eat. Manev, you are amazing and we can???t wait come back to see you! Also, please ask Manev who the young sommelier was on our first night, he had tattoos and glasses but we didn???t catch his name! He is incredible at what he does, he is engaging rather than pushy and after finding out my husbands job at home he was super chatty and we had some wonderful chats with him. Thank you to everyone for making our honeymoon absolutely insane. Your staff should travel the world to teach other hotels what the meaning of hospitality is and if we could steal them to bring them home to work in ours we absolutely would! The only piece of constructive feedback I would give, unfortunately on check out - we let the receptionist know about Jordan???s incident with eating something with seafood in it because of the buffet signage and he didn???t seem to be bothered which was a shame because everyone else had been wonderful and after having to spend money with the medic to make sure we didn???t need to go to hospital this was a little frustrating but I want the hotel managers to know we will definitely be back.

Long beach resort is a brilliant place to stay. Beautiful location, comfortable rooms and well maintained gardens. Its biggest asset is its staff. From reception right through to maintenance and gardeners we were treated with warmth, friendliness and courtesy. Special mention for staff who made our stay near perfect: Samia, Jenny and Nikhil who greeted us so warmly and cheerfully whenever we met them. To Merwyn Surmoondur, (Guest Service Manager) who dealt with our issues with the room in a calm, courteous and friendly manner. Most of all we'd like to thank Nei (sorry if wrong spelling); our room manager. It was kept spotlessly clean for the whole two weeks and when we did meet she was friendly, warm and helpful. The food was of a very high standard with an amazing choice of options. Once again, the chefs were so friendly and helpful. Really appreciated the omelette station cooks! A decent selection of wine but rather expensive! Bar staff too were brilliant; special mention to Kumar in the Showtime bar.