Moon Palace The Grand

Cancun, Mexico

Family Family Suites Child Friendly New to Sovereign Spa All Inclusive
Tripadvisor rating Based on 12231 traveller reviews

  • Lots of dining options to cater for all tastes 
  • Large variety of activities for families including a bowling alley and waterpark 
  • Located in the Cancun area of Mexico 

Moon Palace The Grand is an all inclusive hotel in the Cancun area of Mexico. On the tranquil beaches just south of the Hotel Zone, this huge resort enjoys stunning views of the Caribbean Sea. There are three properties making up the Moon Palace and guests of The Grand can make use of the amenities and facilities at all three.  

Moon Palace The Grand boasts plenty of amenities with multiple swimming pools, gourmet dining options and a large spa. The dining scene is brilliant here with flavours from all around the world to cater to every taste. Food is of an amazing quality, and the service is exceptional. Be sure to try the adults only speakeasy bar, The Library for a trip back to the Roaring 20’s with your favourite cocktail. There is also a range of live music options every night and there is a large theatre to showcase evening performances. 

Rooms are light and bright and come with their own whirlpool tub and sea or garden views.  

The hotel enjoys a prime location in Cancun so guests can explore the local area and ancient Mayan ruins easily. Whether you’re looking for a romantic getaway or a fun-filled family vacation, Moon Palace The Grand has something for everyone. 


Bars & Restaurants


Enjoy fresh seafood matched with exotic cocktails designed by experts in mixology.  

Casa Mia

Showcasing the best Mexican food, Casa Mia invites you on a culinary adventure.  


Using the Robata technique, Jade presents the art of Japanese cuisine. 

JC Steakhouse

For meat-lovers, this restaurant is a must-visit. With prime cuts of beef, fresh seafood, and an extensive wine list, JC Steakhouse is the perfect spot for a special occasion or a memorable night out. 

La Cantina

Experience authentic Mexican cuisine in a vibrant atmosphere at La Cantina. Enjoy traditional dishes and signature cocktails while surrounded by colourful decor and live entertainment. 

The Grill

Dine in style at this Argentinian BBQ house and be transported to the streets of Buenos Aires.  


Agra presents the flavours and colours of India to enliven your palate.  

Beach Club

Savour your favourite cocktails and snacks at the Beach Club. 


Boulangerie is a coffee shop which serves up healthy and hearty options and beautifully prepared delicacies.  


Head to Peru and discover exotic flavours at Cusco with its colourful dishes. 

Day Club

Relax under the Caribbean sun at the adults only day club with music and drinks.  

Le Château

Indulge in classic French cuisine at this elegant restaurant. With an extensive wine list and a menu featuring dishes like escargot and coq au vin, this is the perfect spot for a romantic evening. 

Lobby Bar

Spend your evenings in the lobby bar sipping on your favourite beverage and admire the beautiful crystal chandelier.  

La Trattoria

Making use of traditional techniques and age-old knowledge, La Trattoria is here to satisfy your Italian cravings.

Los Tacos

Traditional taco recipes come alive at Los Tacos with flavours of Mexico. 

Ninth Pin

Enjoy a game of bowling and grab a bite to eat at the Ninth Pin.  

Tapas Y Vino

Enjoy Spanish delights at Tapas Y Vino and try the finest Spanish tapas dishes paired with a lovely glass of wine.


Utilising the freshest ingredients, Tavola takes you to a corner of Italy with its hearty pastas and pizzas. 

The Grand Buffet

With live cooking demonstrations and plenty of choice, The Grand Buffet satisfies your breakfast, lunch and dinner needs. 

The Library

This adult only speakeasy is a secret hideaway for you to step back into the Roaring 20’s and enjoy live music and creative cocktails.  


Enjoy flavours of the Middle East at Habibi, this Lebanese mezze style restaurant.  


Pan-Asian cuisine is the highlight of Momo with its refined dining experience.  

Night Club

Dance the night away with your favourite cocktail in hand at the onsite nightclub. 

Riviera Maya

Savour the taste of Mayan cuisine at Riviera Maya with its vibrant décor and fine dishes.  

The Grand Journey

An immersive 6 course menu, The Grand Journey is an experience you’ll never forget.  

(Available at extra cost)

Beach & Pools

Swimming Pools

There are plenty of pools to choose from across the resort. Each one has its own vibe from lively to chilled. 

For Families

Kids Club

The little ones can have fun all day long at the Kids Club with lots of activities on offer. For the older children and teens there’s an escape room, bumper cars, teen bar, dance mats and so much more.  

Spa & Wellness

Fitness Centre

Keep fit whilst on holiday with state-of-the-art equipment in the fitness centre. 


Enter into a blissful haven at the largest spa in Latin America with 64 treatment rooms and a whole range of options for you to choose from.  

Activities & Entertainment

Bowling Alley

Enjoy a game of bowling at the onsite alley (extra charge). 


Enjoy a splash filled day at the waterpark with lazy river and slides.

About the location
Moon Palace The Grand is located in the Cancun area of Mexico and can be found to the south of the Hotel Zone where you can find lots of bars, restaurants and nightlife. The hotel is just 15 minutes from the airport so is the perfect choice after a long flight. The beach is easily accessible from the grounds of the hotel and offers great views across the Caribbean Ocean. 
Transfer time
15 minutes from Cancun airport.
Room 89227-231 Presidential Suite.Moon Palace The Grand Cancun, architecture, Governor Suite, Jacuzzi Hot Tub, Balcony, Dining Area.Moon Palace The Grand Cancun Architecture
Grand Governor Suite

Sleeps 2

The Grand Governor Suite invites you to relax. This spacious suite comes with a king size bed, a dressing room, a double whirlpool tub and living and dining area. 

Moon Palace The Grand Cancun, architecture, Family Deluxe, Bedroom, King, Jacuzzi Hot Tub, Balcony, Double Beds, Twin, Bedroom.Moon Palace The Grand Cancun Architecture
Grand Family Suite

Sleeps 6

With plenty of room for all the family, the Grand Family Suite is made up of two connecting rooms and comes with a variety of amenities for everyone to enjoy.  

Moon Palace The Grand Cancun, architecture, Swim-up Suite, Pool, Verandah.Moon Palace The Grand Cancun Architecture
Grand Swim Up Suite

Sleeps 4

The Grand Swim Up Suite comes with its own private pool, allowing you to relax and cool off in your own space. The room also comes with a Smart TV and minibar which is restocked daily.  Available with 1 king size bed, or 2 double beds.

Room 89227-231 Presidential Suite.Moon Palace The Grand Cancun, architecture, Governor Suite, Jacuzzi Hot Tub, Balcony, Bedroom, Twin, Double Beds.Moon Palace The Grand Cancun Architecture
Grand Deluxe Garden View

Sleeps 4

With a king size bed or double beds, the Grand Deluxe Room has lovely views of the verdant gardens and comes with a whirlpool tub, perfect for relaxing.  

Moon Palace The Grand Cancun, architecture, Presidential Suite, Bedroom, Double Beds, Twin, Jacuzzi Hot Tub, Balcony.Moon Palace The Grand Cancun Architecture
Grand Presidential Suite

Sleeps 6

With a king size and two double beds, there is plenty of space in the Grand Presidential Suite. There is a spacious living room area to relax, or you can retire to your private terrace to enjoy the sunset.  

Moon Palace The Grand Cancun, architecture, Honeymoon Suite, Bedroom, Champagne, Chocolate Covered Strawberries.Moon Palace The Grand Cancun Architecture
Grand Honeymoon Suite

Sleeps 2

Enjoy moments of relaxation and romance in the Grand Honeymoon Suite. This suite comes with a view of the blooming gardens, a double whirlpool tub, and a large king size bed for your added comfort.  

Resort Credit

Receive 1000 USD resort credit when staying 7 nights or more, for stays completed between 20 March - 23 December 2023 booked by 20 April 2023.

16% service fee applies to Resort Credit & Resort Credit does not apply to beauty salon treatments

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Good resort, but watch out for deceptive business practices.
746shakilk, Falls Church, Virginia
Tripadvisor review Apr 01 2023
Excellent stay but as several have said, stay away from their sales pitch presentation. It ruined our entire day. You sit through presentation and are skilfully introduced to several more...
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pending final review
Deepak V,
Tripadvisor review Mar 31 2023
I was told by the facebook group that a large group will have a impossible time being assigned rooms near each other. I am checking in tonight and joining our family of 20 in 5 rooms. Will update...
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What our guests think

We've been finding people their own slice of paradise for 50 years, and like to think we're pretty good at it. 
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