Banyan Tree, Mayakoba

Mexico, Playa del Carmen

Family Family Suites Child Friendly Teenager Friendly
Tripadvisor rating Based on 4576 traveller reviews
Thumb image 92% of travellers recommended this hotel

  • Beautiful, peaceful location on the Caribbean coast of Mexico
  • Personalised touches and attention to detail throughout
  • Plenty of dining options to suit every taste

The Banyan Tree is a beautiful five-star hotel in the Riviera Maya area of Mexico. The attention to detail and the care taken throughout the property is evident from the moment you arrive into a cocoon of luxury. An Asian inspired hideaway, the interior design combines dark woods, cream accents and lanterns to create a peaceful and relaxing vibe. Your experience here will be unlike any other place you’ve stayed. Before you arrive, you are sent a Silhouette Form so they can really get to know you and cater for your preferences from your favourite aromatherapy scent right down to your favourite type of pillow, ensuring you enjoy a personal and exclusive experience.  

Banyan Tree is situated on the Mayakoba complex where there are three other hotels. Guests of the Banyan Tree are welcome to enjoy the spa and dining options at the other hotels meaning you have access to over 30 restaurants, giving plenty of choice even for the fussiest of eaters! The dining scene is incredible with flavours from all around the world. 

Rooms are beautifully decorated, and each room has its own private pool, perfect for some well-deserved relaxation. Rooms are spacious and light, and each comes with 2 bicycles for a sustainable way to get around the complex. Some rooms are set amidst lush verdant mangroves, the area has been a success for flora and fauna with over 4,000 species of birds and wildlife protected here. If you prefer to be closer to the beach – there are also rooms on the “beachside” which have gorgeous sea views. 

For the little ones there is a Kids Club, teen programme and a babysitting service available. For the couples or groups of friends, there is complimentary daily yoga, or the beach is just a few minutes’ walk from your room.  

For a relaxing luxury holiday on the Caribbean coast of Mexico, look no further than Banyan Tree. 

Facilities

Bars & Restaurants

Cello

Enjoy traditional Italian gourmet dishes in a relaxed atmosphere. Pair your meal with a glass of the finest wine.  

HAAB

Showcasing the four elements: water, fire, wind and earth, HAAB invites you to enjoy a jungle experience with Mayan cuisine. 

La Copa

A contemporary lounge bar, La Copa allows you to enjoy memorable evening with Mexican highlights.  

Oriente

Open for breakfast and lunch you can enjoy a buffet or a la carte specialities featuring local and international flavours.

Saffron

Saffron utilises the freshest ingredients to create a Thai culinary experience filled with memorable, exotic flavours.  

Sands Beach Club

Focusing on local ingredients, Sands Beach Club invites you into a warm atmosphere with stunning panoramic views across the resort.  

Tomahawk Open Fire Latin Grill

Be sure to try the mighty Tomahawk steak at this Steakhouse and Grill where the star of the show is the Tomahawk steak – but there are many supporting dishes to try. 

Ixchel

Get on board a traditional Mexican trajinera and enjoy a romantic dinner under the stars.

Reflections Pool Bar

Enjoy a refreshing drink at the Reflections Pool Bar and relax under the Mexican sun. 

Tapas Cruise

Set sail through the canals that wind around the resort and enjoy beautiful tapas dishes paired with exquisite cocktails and drinks.  

The Burger Shop

Using high quality ingredients, The Burger Shop dishes up a Western menu with juicy burgers and fries. 

The Ember

The Ember offers delicious Kosher dishes throughout the day.  

Beach & Pools

Swimming Pool

Each room has its own private pool, or you can enjoy a dip in the two main pools to cool off.  

Beach

The beach here is truly impressive, offering oodles of beautiful white sand, and direct access to the glorious azure waters. It's only a short stroll to the nearest bar, yet the beach feels a world away and is the perfect place to relax.

For Families

Kids Club

The little ones can have fun at The Rangers Club which is filled with activities to keep them entertained all day long.  

Spa & Wellness

Fitness Centre

With state-of-the-art modern equipment you can stay fit on your luxury holiday.  

Spa

Embark on a rejuvenating journey at the spa with signature treatments formed through ancient Mexican and Asian traditions. 

Activities & Entertainment

Golf

Guests of the Banyan Tree can enjoy a round of golf at the beautiful 18-hole golf course with jungle, mangrove and ocean views.  

About the location

The Banyan Tree is located in the Mayakoba resort near to Playa del Carmen in Mexico. The hotel is right on the beachfront and is around 20 minutes from the 5th avenue in the centre of Playa del Carmen, a long pedestrianised walkway with lots of bars, restaurants and shops. The hotel is surrounded by lush tropical mangroves and is just 40 minutes from Cancun Airport.  

Transfer time

40 minutes from Cancun airport.
Banyan-Tree-Mayakoba-2023-Serenity-Pool-Villa-001-117760-Hybris
Serenity Pool Villa with Living Room

Sleeps 2

With a comfortable King size bed, the Serenity Pool Villa is an intimate accommodation option perfect relaxation. It comes with a spacious living room and private heated pool. 

322sqm

Banyan-Tree-Mayakoba-2023-Bliss-Pool-Villa-001-117760-Hybris
Bliss Pool Villa

Sleeps 2

In the Lagoon area of the complex, the Bliss Pool Villa enjoys its location surrounded by nature. With high ceilings, a King size bed and tasteful furnishings, it is a real haven for peace and quiet.  

293sqm

Banyan-Tree-Mayakoba-2023-Serenity-Pool-Villa-002-117760-Hybris
Serenity Two Bedroom Pool Villa

Sleeps 4

Relax in total privacy in the Serenity Two Bedroom Pool Villa with elegant designs and traditional touches. There is a comfortable lounge area and two separate bedrooms with comfortable beds and plenty of space.  

Banyan-Tree-Mayakoba-2023-Oceanfront-Pool-Suite-001-117760-Hybris
Oceanfront Balcony Pool Suite

Sleeps 2

Enjoy a stunning ocean view from this second level suite with private balcony and plunge pool. This suite comes with a comfortable King size bed, perfect for relaxation.  

156sqm

Banyan-Tree-Mayakoba-2023-Two-Three-Bedroom-Family-Residence-002-117760-Hybris
Three Bedroom Family Residence

Sleeps 6

The Three Bedroom Family Residence comes with 2 King size beds and a twin bed so there is ample space for relaxing. Set amidst verdant greenery, this elegant option comes with a sun-drenched rooftop lounge area and private heated pool. 

256sqm

Banyan-Tree-Mayakoba-2023-Two-Three-Bedroom-Family-Residence-001-117760-Hybris
Two Bedroom Family Residence

Sleeps 4

Enjoy magnificent views of the golf course from your Two Bedroom Family Residence. Complete with a King size bed and twin bed, there is plenty of room for all the family.  

256sqm

Tripadvisor logo
Tripadvisor rating Based on 4576 traveller reviews
Thumb image 92% of travellers recommended this hotel
Travellers Ratings
Excellent
Rating image   4050
Very Good
Rating image   351
Average
Rating image   119
Poor
Rating image   40
Terrible
Rating image   18
What to expect
Location
Tripadvisor rating
Sleep Quality
Tripadvisor rating
Rooms
Tripadvisor rating
Service
Tripadvisor rating
Value
Tripadvisor rating
Cleanliness
Tripadvisor rating
Reviews

Dont fall for the ads

Luis H,

Tripadvisor review Apr 15 2024
Old property nice lobby , old rooms with issues as contact that did not work properly, tv streaming did not work. Overpriced meals and horrible service. Would not recommend staying here, especially...
View full review

Amazing Stay at Banyan Tree!

Danielle D, Houston, Texas

Tripadvisor review Apr 14 2024
We had the best stay at the Banyan Tree Mayakoba. Service was five star and truly incredible. Food was delicious - we didn't have a bad meal. Couldn't recommend staying here more and really look...
View full review
View more reviews
Call us on 01293 762400
Check pricing
Enquire
Feefo review image

What our guests think

We've been finding people their own slice of paradise for 50 years, and like to think we're pretty good at it. 
Don't just take our word for it, though - see what our customers have said about their Sovereign experience..

Read guests reviews...