Last Minute Luxury Holidays for August - Escape this summer with curated getaways. View Offers

Dreams Sapphire Resort & Spa

Mexico, Puerto Morelos

Tripadvisor rating Based on 15094 traveller reviews
Thumb image 80% of travellers recommended this hotel

  • Enjoy five stunning pools, including an adults-only pool and a children's wading pool
  • Family-friendly water park with slides and splash zones
  • Engaging kids’ and teens’ clubs with daily activities for all ages
  • Mayan-inspired spa including seven treatment cabins and a hydrotherapy circuit

This all-inclusive haven is ideal for families, couples, and groups seeking a memorable getaway. With spacious suites, world-class dining, and endless activities both on land and sea, guests can unwind in style while immersing themselves in the natural beauty of Puerto Morelos. From thrilling water sports and engaging kids’ clubs to rejuvenating spa treatments and lively entertainment, Dreams Sapphire provides something for everyone. Whether you want to lounge by one of the sparkling pools, explore the coral reefs while snorkelling, or enjoy gourmet meals paired with local and international flavours, this resort effortlessly combines comfort and adventure for an unforgettable getaway.

Facilities

Bars & Restaurants

Barefoot Grill

A relaxed spot offering light lunch options served outdoors, ideal for a casual bite by the sea. 

Open: 11:00am to 4:00pm

Bluewater Grill

A seaside grill restaurant offering lunch and dinner in an open-air setting. 

Lunch: 12:30pm to 5:00pm Dinner: 6:30pm to 11:00pm

Gohan

An exclusive rooftop sushi bar for Preferred Club Indigo guests, serving freshly prepared sushi with ocean views. 

Dinner: 6:00pm to 11:00pm

Himitsu

A Pan-Asian restaurant offering à la carte specialities and teppanyaki tables for an entertaining dining experience. 

Dinner: 6:00pm to 11:00pm

Bordeaux

A French à la carte restaurant offering elegant evening dining with a sophisticated atmosphere. 

Dinner: 6:00pm to 11:00pm

Coco Café

A café and snack bar offering premium coffee and deli snacks throughout the day and night. 

Café: 6:00am to 11:00pm Late night bites: 11:00pm to 6:00am

El Patio

Restaurant featuring traditional Mexican cuisine in a vibrant and welcoming setting. 

Dinner: 6:00pm to 11:00pm

Barracuda

A beach bar with a laid-back atmosphere serving drinks just steps from the sand. 

Open: 9:00am to 5:00pm

Portofino

Italian cuisine served in an elegant atmosphere. Breakfast is available exclusively to Preferred Club guests. 

Breakfast (Preferred Club only): 7:00am to 10:00am 
Dinner: 6:30pm to 11:00pm

Seaside Grill

A grill-style restaurant located near the beach offering à la carte dinner exclusively for Preferred Club Indigo guests. 

Dinner: 6:00pm to 11:00pm

Revive

Located in the spa area, this bar offers a range of juices and healthy drinks in a peaceful setting. 

Open: 7:00am to 10:00pm

World Café

An international themed buffet offering a wide variety of dishes. 

Breakfast: 7:00am to 11:30am Lunch: 12:30pm to 4:00pm Dinner: 6:00pm to 11:00pm

Rendezvous

The lobby bar serving a wide selection of drinks throughout the day and into the evening. 

Open: 10:00am to 12:00am

Sky Bar

A rooftop swim-up bar for Preferred Club Indigo guests with views of the resort and the sea. 

Open: 10:00am to 5:00pm

Sugar Reef

A swim-up bar located at the main pool, serving drinks throughout the day. 

Open: 10:00am to 5:00pm

Scores

A lively bar with large screens and entertainment. Becomes adults only from 9:00pm. 

Bar: 2:00pm to 12:00am 
Full service from: 3:00pm

The Reef

A tranquil adults-only bar located at the Preferred Club pool.

Open: 9:00am to 5:00pm

Beach & Pools

Swimming Pools

Make a splash on your next getaway with five sparkling pools, including a Preferred Club adults-only pool and an upcoming Preferred Club Indigo adults-only rooftop pool. For younger guests, there’s a children’s wading pool and a family-friendly water park, ensuring fun for all ages.

Beach

The resort is nestled along a beautiful sandy beach, offering guests easy access to the shore. It’s an ideal place to relax, swim, or soak up the Mexican sunshine.

For Families

Explorer’s Club

The Explorer’s Club offers video games, big-screen movies, crafts, treasure hunts, sandcastle contests, and even a camping adventure on the beach. A fun and engaging space for little ones to enjoy supervised activities.

Open daily from 10:00am to 6:00pm For ages 3 to 12

Please note, all Explorer’s Club staff members are certified by the Red Cross in CPR for children. Children must be fully potty-trained for admittance into the Explorer’s Club.

Core Zone Teens Club

The Core Zone Teens Club features daily activities including bonfires, disco mixers, and a wide variety of sports and games. A lively club for teenagers to connect and have fun.

Open daily from 10:00am to 6:00pm For ages 13 to 17

Spa & Wellness

Dreams Spa

Dreams Spa offers a tranquil retreat featuring a hydrotherapy circuit, including two hydro tubs, a sauna, and a steam room. Guests can indulge in a variety of treatments such as massages, facials, body wraps, and salon services, all designed to rejuvenate and relax.

Gym

The resort's fitness centre is equipped with a range of cardio and strength training equipment, including treadmills, ellipticals, exercise bicycles, step machines, and free weights. A dedicated yoga room is also available for guests. 

Open: 7:00am to 7:00pm

Activities & Entertainment

Non-motorised Water Sports

Guests can enjoy a variety of non-motorised water sports including kayaking and snorkelling, providing the perfect way to explore the clear waters and vibrant marine life at their own pace.

Sports

The resort offers tennis courts, beach football and table tennis for guests, so you can stay active during your stay.

Day & Night Entertainment

The resort features a lively programme of day and night entertainment, including big screen films, themed evenings, spectacular shows and unique experiences such as a Temazcal ceremony led by a healer. Guests can also try Euro-bungee and join bicycle tours to explore the surrounding area.

About the location

Puerto Morelos is a picturesque fishing village situated roughly halfway between Cancun and Playa del Carmen offering a peaceful alternative to the bustling resort areas. Known for its laid-back atmosphere and welcoming community it boasts charming streets lined with local shops, colourful markets and authentic Mexican restaurants. The town’s proximity to the Mesoamerican Barrier Reef, the second largest coral reef system in the world, makes it a top destination for snorkelling, diving and marine exploration. Visitors can enjoy fresh seafood caught daily, explore nature reserves or simply relax on the pristine sandy beaches.

Transfer time

Dreams Sapphire Resort & Spa is a 25-minute drive from Cancun International airport.
Deluxe Family Junior Suite
Family Junior Suite Tropical View

Max 6 guests

Perfect for groups or families, this suite consists of two guaranteed connecting Junior Suites with tropical views, one with a king bed, the other with two double beds and two bathrooms each with a separate shower.

96m²

Deluxe Family Junior Suite
Preferred Club Junior Suite Tropical View

Max 4 guests

Oversized and elegantly decorated, this suite offers tropical garden views from a private balcony or terrace and includes all Preferred Club benefits such as personalised check-in, upgraded mini-bar, luxury bath amenities, and access to exclusive lounge services.

48m²

Preferred Club Junior Suite Oceanfront
Preferred Club Junior Suite Ocean Front

Max 4 guests

Boasting spectacular ocean views from a private balcony with hot tub, this suite blends classic Caribbean style with all Preferred Club perks, including exclusive pool access and upgraded services. 

48m²

Preferred Club SwimOut Master Suite Beachfront
Preferred Club Junior Suite Beach Front Swim Out

Max 4 guests

Enjoy direct swim-out access to a semi-private pool from your beachfront terrace, along with ocean views and a separate living room. Preferred Club privileges enhance your stay with upgraded amenities and exclusive lounge access. Child safety locks are included for pool access.

48m²

Preferred Club Master Suite Oceanfront
Preferred Club Master Suite Ocean Front

Max 3 guests

Featuring a separate king bedroom, spacious living room with sofa bed, two large TVs, and a balcony with stunning ocean views, this suite combines luxurious space with all Preferred Club services and upgrades.

96m²

Preferred Club Master Suite Oceanfront
Preferred Club Master Suite Beach Front Swim Out

Max 3 guests

Offering all the features of the Ocean Front Master Suite with swim-out access to a semi-private beachfront pool, this suite delivers beachfront luxury and the full Preferred Club experience. 

96m²

text, letter
Preferred Club Governor Suite

Max 3 guests

This oceanfront suite boasts a king bed, private terrace with outdoor hot tub, separate living and dining rooms, and VIP amenities, complemented by all the benefits of Preferred Club exclusivity.

92m²

Preferred Club Indigo Junior Suite Oceanfront
Preferred Club Indigo Junior Suite Ocean Front

Max 4 guests

Enjoy expansive ocean views from a furnished balcony with hot tub and a living area with sofa bed, along with exclusive Preferred Club Indigo services such as private check-in, rooftop adults-only pool and bars, access to speciality dining, and upgraded in-room amenities.

57m²

Preferred Club Indigo SwimOut Junior Suite Oceanfront
Preferred Club Indigo Junior Swim Out Ocean Front

Max 4 guests

This beachfront swim-out suite offers stunning ocean views, a private terrace with pool access, a comfortable living area, and all Preferred Club Indigo luxuries including rooftop pool access and concierge services. Child safety locks are included.

57m²

Preferred Club Indigo Master Suite Oceanfront
Preferred Club Indigo Master Suite Ocean Front

Max 4 guests

With a separate king bedroom, spacious living room with sofa bed, two large TVs, and a balcony overlooking the ocean, this suite combines elegance with Preferred Club Indigo’s exclusive amenities and services. 

114m²

Preferred Club Indigo SwimOut Master Suite Oceanfront
Preferred Club Indigo Master Suite Beach Front Swim Out

Max 4 guests

All the luxury of the Indigo Master Suite Ocean Front with the addition of swim-out access to a semi-private beachfront pool, plus full access to Preferred Club Indigo’s rooftop amenities and concierge services.

114m²

Preferred Club Indigo Villa
Preferred Club Indigo Two-Story Villa

Max 8 guests (6 adults)

This stylish two-story villa features one king and two queen beds, two full bathrooms, a separate living area with sofa bed, kitchenette, private heated pool, and furnished terrace. Guests enjoy dedicated butler service along with all Preferred Club Indigo exclusives including rooftop pool and speciality dining. 

120m²

Deluxe Junior Suite
Deluxe Junior Suite Tropical View

Max 4 guests

Step into your private sanctuary with elegant Caribbean-inspired décor, dark mahogany furniture, marble floors, and a furnished balcony or terrace overlooking the resort. Sleep comfortably in one king or two double beds with deluxe amenities.

48m²

Deluxe Family Junior Suite
Preferred Club Family Junior Suite Tropical View

Max 6 guests

These connecting suites provide the same spacious comfort with upgraded amenities, plus exclusive Preferred Club privileges including access to a private lounge, daily continental breakfast, afternoon hors d’oeuvres, and an adults-only pool with premium bar service.

96m²

Deluxe Junior Suite
Deluxe Junior Suite

Max 4 guests

Step into your private sanctuary with elegant Caribbean-inspired décor, dark mahogany furniture, marble floors, and a furnished balcony or terrace overlooking the resort. Sleep comfortably in one king or two double beds with deluxe amenities.

48m²

Unlimited Luxury®
Unlimited-Luxury® is the all-inclusive package for Dreams Sapphire Resort & Spa. The package includes breakfast, lunch, dinner and snacks every day, a selection of international alcoholic beverages, minibar replenished daily (water, juices and soft drinks), room service (07:00-23:00), pool service, waiting service, activities and live entertainment, and concierge services.
Preferred Club

Guests staying in the following room categories can enjoy the benefits of the Preferred Club:

Preferred Club Junior Suite Tropical View, Preferred Club Junior Suite Ocean Front, Preferred Club Junior Suite Beach Front Swim Out, Preferred Club Master Suite Ocean Front, Preferred Club Master Suite Beach Front Swim Out, Preferred Club Family Junior Suite Tropical View, Preferred Club Governor Suite

Preferred Club benefits include:

  • Personalised check-in and check-out
  • Exclusive concierge services
  • Accommodation in the most exclusive areas
  • Nespresso coffee machine in the room
  • Daily breakfast in the private Preferred Club Lounge
  • Superior quality bathroom amenities
  • Minibar stocked with soft drinks, bottled water, and beer (extra costs apply)
  • Pillow menu
  • Access to the adults-only Preferred Club pool with pool concierge and premium bar service
  • Preferred Club private solarium with Bali beds
  • Preferred Club Lounge serving snacks and drinks throughout the afternoon
 
Preferred Club Indigo

Guests staying in the following room categories can enjoy the enhanced benefits of the Preferred Club Indigo:

Preferred Club Indigo Junior Suite Ocean Front, Preferred Club Indigo Junior Swim Out Ocean Front, Preferred Club Indigo Master Suite Ocean Front, Preferred Club Indigo Master Suite Beach Front Swim Out, Preferred Club Indigo Two-Story Villa

  • Preferred Club Indigo benefits include all Preferred Club amenities plus:
  • Dedicated butler service in Two-Story Villas
  • Exclusive access to adults-only rooftop pool with swim-up bar
  • Access to Gohan sushi bar and Sky Bar with panoramic views
  • Exclusive access to the Seaside Grill à la carte restaurant
Tripadvisor logo
Tripadvisor rating Based on 15094 traveller reviews
Thumb image 80% of travellers recommended this hotel
Travellers Ratings
Excellent
Rating image   9776
Very Good
Rating image   3083
Average
Rating image   1295
Poor
Rating image   498
Terrible
Rating image   444
What to expect
Location
Tripadvisor rating
Sleep Quality
Tripadvisor rating
Rooms
Tripadvisor rating
Service
Tripadvisor rating
Value
Tripadvisor rating
Cleanliness
Tripadvisor rating
Reviews

It could be better

N??dia E,

Tripadvisor review Aug 16 2025
The first room that tey gave us the drawers were broken and there was a plastic bottle with a liquid that I didn't know what it was. We handed this bottle to the guys who carry the bags, specifically...
View full review

Fantastic entertainment team

Clare R,

Tripadvisor review Aug 16 2025
The entertainment team especially Dani, Joe, Tony, Abraham, Sergio, Hannia and Monica - they were fantastic! Made our holiday with their activities and fun games. They were so friendly and Joe got...
View full review
View more reviews
Call to book this hotel
Our Personal Travel Planners can book this holiday for you. You can get in touch by calling
01293 900685
Call to book this hotel
01293 900685
Feefo review image

What our guests think

We've been finding people their own slice of paradise for 50 years, and like to think we're pretty good at it. 
Don't just take our word for it, though - see what our customers have said about their Sovereign experience..

Read guests reviews...