Tivoli Avenida Liberdade Lisbon

Stayed for the 2nd time, well placed in the center, good service, breakfast is great. A true 5 star. The previous breakfast place had a great view a pity it is not anymore. The lobby is majestic as it should be in a real 5 star.

My wife and I have just finished a stay of 34 nights, in an Executive Suite, at the Tivoli Liberdade hotel, as the final stage of our move to Lisbon. This 5 star is located in a perfect spot, in the centre of Avenida Liberdade, Lisbon???s luxury street and a beautiful tree lined Boulevard more similar to Paris???s Champs Elysee than London???s Regents Street. This was not our first stay and we were welcomed back as if we were family. We immediately noticed, after our flight from London, where at the time mask wearing was hit and miss, that everyone wore a mask in the hotel, there was hand sanitiser everywhere and everyone respected the new normal protections. Covid arrangements were tightened further during our stay when buffet breakfast changed to a seated breakfast with an ?? la carte menu and table service. These guys take it seriously and we felt safe at all times. Five weeks is a long time to stay in any hotel, but we enjoyed every day at the Tivoli, we had many ???breakfasts in bed??? where the absence of any room delivery charge was appreciated. The hotel???s excellent restaurant, where we had enjoyed many meals before is currently closed for dinner, but we had great lunches there about twice a week during our stay. The hotel also has a lovely pool area, a rarity in central Lisbon and we managed to find a few relaxing afternoons to catch the sun and have a snack by the pool. Although the hotel has some great facilities like it???s spa, gym and roof top bar/restaurant (which was busy every night), we didn???t have time this trip to use all of them. However it???s greatest asset is undoubtedly its people. The Portugese are naturally kind, decent people so the hotel has a great pool to choose from, but they have still chosen very well. We want to especially thank Nelson the front office manager and all the team on reception for arranging our stay and making it so enjoyable, they were always asking how we were and fixed the slightest problem, of which there were very few, immediately. Thanks again Nelson, you made our stay perfect! Our thanks also to Hugo and all the excellent managers and team in the restaurants, lobby bar and room service. Our thanks too to those who welcome every visitor on the front steps come rain or shine, in top hat and tails. They too are always smiling and very helpful. We were really sad to leave the hotel and hope that we will stay again soon. Thank you again to everyone at the Tivoli for a great stay.

We arrived at the hotel on 14th March just as all the COVID restrictions were kicking in, we had planned for my birthday and made the decision to go ahead as was only for a few days. Under difficult circumstances the staff were absolutely brilliant, they were welcoming, informative, professional, friendly and fun. The hotel had already started to social distance at breakfast in the bars etc We loved the hotel, the roof bar, the food and are planning to bring the whole family for my birthday same time next year!!