H10 Timanfaya Palace

We stayed at this hotel in January. We did not know what to expect from this Adults only hotel but were pleasantly surprised.Checking in and out went smoothly.The quality of the food in the main buffet was excellent with new introductions both lunchtime and evening . There is 1 a la carte restaurant which you can use once during your stay, and to be honest, the food in the main buffet was of a better standard. Due to the fact that the majority of the clientelle appeared to be half board (breakfast and dinner) the restaurant at lunchtime was a leisurely affair. There is a pool bar which served a limited menu and the fare there was overheard to be good. We did not partake of this venue so cannot give an opinion. The drinks served throughout the hotel were premium brands and this applied to the mixers as well. No mixers through an aerated tube!! The rooms were stylishly decorated and clean. The one personal complaint I would have is that the only drawer space was in the bedside table. There was ample wardrobe space and some shelving but the lack of drawer space for underwear,jewellery, cosmetics, accessories etc.meant that we had to live out of our suitcases. Thankyou Timanfaya for a wonderful stay (and for having a word re the weather😎👍). We will certainly return for our Winter break next year. Mo Williams

just returned from Lanzarote and I'm feeling really sad.we had such a wonderful holiday at the Timanfaya I don't know where to start.we have been to many many hotels around the world but this hotel at the moment I can say is one of the best.the management should be extremley proud of their staff.we have heard on so many occasions if anything is wrong just ask and it will be fixed and it is, well here what they say I exactly what they mean .on 3 occasions I asked for something and on each occasion it was rectified 2 occasions within 15 mins.one we asked for a bottle opener the second a hot water bottle I had left in the bed and the cleaner had removed it by mistake and this was at 9 at night the third in a day .I asked if it was possible to have some pineapple juice in the privilege lounge as there was none in there .every member of staff from the bottom to the top had a smile on their face, nothing was too much trouble they really were there to make your holiday special and they did so thank you for that.the room we had on the 3rd floor was lovely we had a view of the sea the pool and the gardens.it was spacious and had plenty of room to put everything.the restaurants, especially the main one for breakfast it was phenomanble.i haven't seen so much choice there really wasn't anything that wasn't catered for I'm missing my churros as we speak.the meals at lunch and at dinner were the same.in the evening was always theme Mexican asian etch staff here were professional and friendly and everything was always flowing.the only slight disappointment was the a la carte restaurant downstairs.the ambiance and the staff were a1 but the menu we felt wasn't changed enough and we couldn't pick what we wanted, this especially at breakfast.if you picked an English breakfast it just came already done.i don't myself like hash browns and I don't like fried eggs not cooked on the top.i think it would of been much nicer to be asked what you would like and how you liked your eggs done.this said this was us so we just went upstairs and had our breakfast. the cleaning of the hotel is of the best I have seen any where.so well done to all the cleaners doing what is a thank less task. the two young assistant managers worked quietly throughout the day making sure everything and everybody was ok and it showed.the reception staff were always helpful and on hand.tui reps again were one of the best we have encountered and Andy was so helpful .never felt for a minute all he wanted was to flog us an excursion.the hotel is situated perfectly.the privilege lounge I loved .relaxing quiet pastries to eat and sweeties.mikes coffee shop was great.i wasn't a coffee drinker but since going here I'm converted. all in all a perfect holiday so thank you.its probably the first time I've come back and we've decided already we want to go back again this time next year.once again thank you for a marvellous holiday...........mustnt forget the little girl in the shop where I got my papers from she was delight

When we checked in reception made a mistake and told us we were half board which was rectified shortly afterwards then the had a joke and told us we had missed food lol. Which they soon rectified. Was lovely, however, air conditioning leaked overnight nasty stain left on the wall. Outside the rooms in the corridors needs refurbishment as it looks dull dingy and dirty. Hotel rooms need a refurbishment if I'm honest some rooms have it however some don't. Friendly hotel was introduced to general manager and his assistant as part of the welcome from TUI. Good food. Good choice of wine and good restaurant good coffee bar and good spa at a price of course. The pool area in general was good however the small pool needs a deep clean it also needs painting the small pool was heated however the large was really cold I think it was due to the recurcling water from the waterfall. I did swim in there a few times, Jacuzzi was nice and good gym. We played pool a few times, however, found the entertainment basic with a tribute to Abba concisting of two female singers I couldn't watch it. Overall a good holiday as we had lots of nice walks and bicycle rides the waiter needs a mention he was lovely made us feel welcome everytime we entered the restaurant. It would have been lovely if the bar stocked cider you can buy it outside the hotel but not available inside the hotel.