- Five star luxury on the south coast of Tenerife
- Three outdoor swimming pools and a luxury spa
- Plenty of activities on offer, including tennis, mini golf and two kids’ clubs
- Ideal for family holidays with something for everyone
If you’re looking for serenity by the sea, the five star Sheraton La Caleta Resort and Spa offers everything required for a relaxing holiday on the coast of Tenerife. Located on the Costa Adeje, the hotel is surrounded by sub tropical gardens while ocean views stretch into the horizon.
The 284 guest rooms are traditionally decorated and have modern amenities, providing the perfect place to unwind. Three outdoor swimming pools can be found nestled alongside the hotel’s numerous tropical flower beds. The hotel’s extensive Spa Eutonos offers an atmosphere of pure tranquillity, plus there are lots of facilities for those who like to keep active.
The four restaurants at the hotel are considered some of the best in Tenerife. Here, guests can sample a wide range of dishes, including Japanese and Mediterranean cuisine. The resort also boasts a kids’ club and a teens' club to keep the younger member of the family entertained.
A range of hotel child prices applies to ages 2–6 and 7–12 years.
Bars & Restaurants
Offering a wide variety of dishes, the El Parador restaurant provides something to suit all tastes. Enjoy show cooking and themed evenings, all complemented by a selection of fantastic wines.
Open: 07:30–11:00 and 18:00-22:00
Meals at El Parador are included for those on bed and breakfast, half board and full board. Shorts, sandals, or sportswear are not permitted in the restaurant.
Authentic Japanese dishes, including delectable sashimi and nigiri sushi, are the highlights of the Kamakura restaurant. This exclusive restaurant has a reputation for offering some of the best Japanese cuisine in Tenerife.
Open: 18.30–22.30. Closed on Mondays and Tuesdays.
Credit towards this restaurant is available for guests on half board and full board. Shorts, sandals, or sportswear are not permitted in the restaurant.
La Glorieta Bar
Visit the terrace at La Glorieta bar and sip delicious cocktails while you enjoy live music.
Sit back and relax throughout the day, with a refreshing drink at the Coral Bar next to the pool.
Open: 11:00–18:00 (offering Lunch: 12:00-17:00)
La Venta Restaurant
Sample the best of Spanish cuisine at La Venta restaurant and immerse yourself in the flavours of Tenerife.
Open: 18.30–22.30. Closed on Wednesdays and Thursdays.
Shorts, sandals, or sportswear are not permitted in the restaurant.
Grab a bite to eat or enjoy a refreshing cocktail at this relaxed poolside restaurant.
Guests on full board can receive a credit towards food at this restaurant.
Beach & Pools
Take a dip in one of the two freshwater heated pools or cool down in the large seawater pool, complete with a whirlpool island.
For the little ones, there is a heated infants’ pool at the Guanchito Kids’ Club.
El Duque Norte Beach
In under a minute you’ll find yourself on the black sands of El Duque Norte beach. Grab a comfortable sun lounger and while away the day to the sound of the sea. Sun loungers are available and payable locally.
Spa & Wellness
The Sheraton La Caleta Resort’s spa has a reputation for providing innovative treatments, ideal for those who want to indulge in some ‘me time’.
The spa is strictly for the use of guests over the age of 16.
A state of the art fitness centre is also available for guests wanting to keep fit and active during their stay. Choose from cardio and weight machines.
Open: 24 hours
Activities & Entertainment
For guests who like to keep active, the hotel has a tennis court on site, plus a state-of-the-art fitness centre, pádel and mini golf as well as direct access to a wonderful ocean-front promenade from where guests can enjoy a leisurely jog by the sea.
For those aged between 4–12, the Guanchito Club is jam packed with fun, supervised activities, including a basketball hoop and mini soccer.
Ages: 4–12 years
Guests aged 8 and above can visit the [email protected] Club which has a selection of video games, computers and even a DJ booth.
Ages: 8 years plus
About the location
Sheraton la Caleta Resort and Spa can be found close to the lively golden sands along Tenerife’s south west coastline. Here you’ll find a range of beach bars and restaurants, as well as water sports and opportunities to simply relax and unwind. Families will love the gently shelving sands which provide shallow waters and are perfect for little paddlers, while adults can find their own quiet stretch of beach.
If you prefer to explore, Tenerife is home to some spectacular volcanic landscapes, with Mount Teide within an hour’s drive from the hotel. Hike, mountain bike, or take the cable car to the top for the best views.
Sheraton la Caleta Resort and Spa is a 20 minute drive from Tenerife South Airport.
Max 3 adults
These comfortable and elegant rooms are located on the lower floors of the hotel and are decorated in contemporary style with private terrace and garden view.
Max 3 adults
Premium Rooms offer either side pool or side sea views and feature a king-size bed or two single beds and a spacious marble bathroom with separate bathtub and shower.
Max 3 adults
Club Rooms offer privileged views from the terrace to the Atlantic Ocean. Extra facilities include bathrobes, slippers, special bathroom amenities, turndown service and a daily complimentary bottle of water. Guests staying in this room type can choose to pay a supplement to receive Club benefits, including access to the exclusive VIP Lounge providing soft drinks, tea & coffee all day, home-made pastries in the afternoon, spirits & canapés in the evening and exclusive breakfast by the seawater pool.
Max 4 adults
Deluxe Suites offer spacious accommodation with a bedroom, separate living room and a private terrace with partial ocean views. Guests staying in Deluxe Suites can choose to pay a supplement to receive Club benefits.
Premium Connecting Rooms
Max 4 adults, 2 children
Interconnecting Rooms consist of two Premium Rooms. Each offer ocean views from the private terrace and feature a king-size bed or two single beds and a spacious marble bathroom with separate bathtub and shower.
Combining Far Eastern influences with Western luxury, the Hotel Botanico is beautifully unique, and a proud member of The Leading Hotels of the World.
Just one and a half kilometres from the resort centre, Hotel Botanico is an ideal base for exploring the delights of Puerto de la Cruz, but it may prove difficult to leave this tranquil paradise.
View the Hotel Botanico
Early booking discount
Save up to 25% on the hotel price for holidays between 01 November 2020 - 30 April 2021. (not valid for the VIP Lounge supplement)
Early booking discount
Save up to 20% on the hotel price for holidays between 01 May - 31 October 2021, booked by 30 April 2021. (not valid for the VIP Lounge supplement)
Sovereign guests will receive fruit and water in their room on arrival plus premium internet access when staying a minimum of 7 nights.
Guests over the age of 16 years staying a minimum of 7 nights will receive one free spa entrance per person per stay (to be used in the first 3 days of the holiday).
Please note not all offers are combinable.
Bed and Breakfast
Guests can enjoy a delicious continental buffet and cooked breakfast options. Breakfast is served in the El Parador restaurant.
Breakfast and dinner is served in the El Parador buffet restaurant. For dinner there is the option of having meals in the à la carte La Venta and Kamakura restaurants. A credit of €32 (per person) will be given to guests when using these restaurants. Please note, drinks are not included.
With the Full Board package, breakfast and dinner are to be enjoyed at the El Parador buffet restaurant. Lunch is served from a set menu in the à la carte Vivace restaurant, and guests will be given a credit of €24 (per person). For dinner, guests can also dine in the à la carte La Venta and Kamakura restaurants, and will receive a credit of €32 (per person). Please note, drinks are not included.
Based on 2797 traveller reviews
86% of travellers recommended this hotel
What to expect
“ Our Haven in Tenerife
Dorienne, West Midlands
Dec 01 2020
From the moment we stepped into Sheraton La Caleta we felt welcomed and safe. The security and anti-Covid measures are impressive. Our greeting at reception was warm and professional and this...
From the moment we stepped into Sheraton La Caleta we felt welcomed and safe. The security and anti-Covid measures are impressive. Our greeting at reception was warm and professional and this reception team is a credit to the hotel. Time and again they proved to be very helpful.
Our Club room was immaculate - and yes, the beds really ARE extremely comfortable! The bottles of water, replenished each day, were a nice touch.
The "assisted buffet" at breakfast with its one-way system was well-managed and had a wide choice of food and drinks. But the highlight for us was the Spanish restaurant, La Venta. A limited (at present) but imaginative menu provided us with delicious and varied dinners and drinks.The staff here were superb and the place has a great authentic atmosphere.
It was also delightful to stroll through the sub-tropical gardens and have lunch in the pool bar, where once again the food, drinks and service were excellent.
In the midst of global turmoil the Sheraton La Caleta was like a tranquil haven and was a real tonic for us. We shall certainly be returning!
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“ MANAGEMENT WILL NOT ACCEPT STAFF ARE MOSINFORMING CUSTOMERS
Nov 10 2020
This hotel has shown complete lack of accountability. On check out I had the displeasure of dealing with the duty manager who had his mind made up and had no time to calmly discuss my concerns. The...
This hotel has shown complete lack of accountability. On check out I had the displeasure of dealing with the duty manager who had his mind made up and had no time to calmly discuss my concerns. The hotel staff on numerous occasions informed us that drinks were included in the €27 allowance of the full board option but the manager would not investigate or admit that his staff were mis informed. We received an unapologetic and unexpected bill at the end.
We had booked 7 nights of full board. On arrival we asked the concierge how the full board format operates and was informed that in the Spanish restaurant you get entrees, main and dessert and drinks not included. The other two restaurants it is 27 euros max but to check with the restaurants.
After an excellent dinner at Spanish restaurant and amazing breakfast. We went for lunch at the Coral restaurant. Where the waitress after checking with the supervisor confirmed that drinks were included in the total of €27 allowance. They also assured that my toddler also gets an allowance of €27. Most days they charged us full price when we ordered from childrens menu.
At a later date concierge confirmed that the waitress and supervisor at coral restaurant were incorrect and my toddler's allowance was €13.50. I wish I clarified about drinks at that stage, but we had no reason to clarify that because at the snack bar for dinner we were given the same impression that drinks are included in the allowance of £27 by numerous staff. Check-in documents, Website or anywhere else does not stipulate otherwise.
Every single day we were given one bill with drinks and food unless we were in the spanish restaurant, where we got a separate bill for drinks which we signed for, but all the food had been marked to €0. This was not the case at coral and snack bar. We had to sign for food and drinks on the same menu and when we queried again as to why it was not €0, we were informed it would all be deducted at check out.
Lack of communication among staff and customers is clearly evident across multiple examples. The managers might be informed of the rules but this is not cascaded to staff and customers.
When we arrived we were told the spa is closed and will be across the stay (we also had a complimentary visit included in our package) but it must have opened at some point because during check out I overheard a massage session being booked. Again we as customers were never informed about the spa closure before coming or its re-opening.
Although the hotel itself was well thought out and the staff have been amazing, my experience at the Sheraton has been very unsavoury as I have effectively been told I was lying by your duty manager when the fault lies in your hotels ineffective communication.
It seems to resonate a blame culture amongst Managers, which usually comes from the senior management of Sheraton/Marriott.
Thus this was my first stay at the Sheraton brand and due to this experience it will also be my last as this is simply not what I expected from a 5 star hotel.
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