We have just come back from a week???s holiday at this very good Sheraton Hotel. Check in procedure was smooth and efficient, although a complimentary glass of wine, prosecco,mor even a fruit juice...
We have just come back from a week???s holiday at this very good Sheraton Hotel. Check in procedure was smooth and efficient, although a complimentary glass of wine, prosecco,mor even a fruit juice would have been a nice goodwill gesture after we had checked in and completed our registration.
Our room was exceptionally large, well equipped, and had a lovely balcony with a sea view. The spacious bath/shower room can only be described as luxurious since it had a good sized bath, a walk in shower, with a detachable shower head, which responded immediately to the issuing of hot or warm water, and had two generously sized sinks with plenty of space for the keeping of toiletries. We also were delighted with the fact that we had a good selection of different sized bath towels, which were renewed every day, as well as an array of complimentary shampoos and body lotions. There were also two hand sinks for washing and shaving, and there was also a hairdryer. A coffee making machine was provided in the room, with the coffee being renewed every day. We were also supplied with two free bottles of water on a daily basis. Our cleaning maid was terrific, as our room was always spotless after she had finished her cleaning.
As we stayed on a half board basis we were anxious about the quality of the breakfasts and the evening meals. However, we needn???t have worried as both breakfast and our evening meals in the main restaurant, which a different theme each night, were excellent, both in terms of choice and quality. There was a huge choice of delicious things to eat at breakfast, which would satisfy even the most critical and fussiest of guests. As far as the evening meals were concerned, I was astonished by the range and choice of meats, fish and salads on offer and if you have a sweet tooth, the desserts were absolutely wonderful. At breakfast and at dinner, the waiter service was extremely good as the staff were so attentive and cheerful. We did eat in the Spanish restaurant on one occasion, where again the waiter service was superb, for she was very friendly, polite and efficient. We would have liked some background Spanish music to add some atmosphere, but sadly it wasn???t provided.
The magnificent grounds, which boast dozens of palm trees, shrubs and exotic plants are a joy to behold, and with regular garden maintenance in evidence, it ensured that the grounds always looked their best, Also, I was pleased with the fact that the hotel has used artificial grass around the swimming pool areas, next to the real grass, thus making it softer on the feet when stepping out of the water. The large saltwater pool was brilliant but rather cold! However, there is another smaller heated outdoor pool for those guests who prefer warmer water! What made sunbathing particularly enjoyable was the fact there were plenty of sunbeds, as well as the fact that there were several pool attendants to help you with the moving and putting up of umbrellas.
Evening entertainment was a bit limited and disappointing. We did stay one night to watch a jazz singer, who was very good. However, on most nights we wandered outside to some of the other hotels to find some evening entertainment. I would like to have seen a piano bar on offer, which the hotel next door provided for its guests. What???s annoying is that in the hotel lounge, by reception, there is a piano, but no pianist, which seems crazy! Also, in the almost deserted hotel lounge area, there were two large televisions, which seemed to be screening football matches every night!!! Surely a five star hotel should have a TV room for football addicts, and install a pianist to entertain the guests in the lounge, before and after their evening meal. Another small moan is the price of drinks. I know it???s a five star hotel, but they are comparatively expensive. I would have perhaps had a few cocktails in the hotel bar before our evening meal, but the cost of the drinks deterred me from indulging in this pleasure. Finally, guests should be warned about putting out towels on sunbeds very early in the morning to ???earmark??? them, (I saw some guests putting out towels well before 7:00 am) since it means that by 10:00 am, many sunbeds have already been taken, although not exactly occupied, which is totally unfair. Having said all that, the staff at the hotel were excellent. They need to be congratulated for the high standard of service they offer! I would definitely recommend this hotel.
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86% of travellers recommended this hotel
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Nov 11 2019
Nov 06 2019
