Hotel Kompas Dubrovnik

Spent a week here during May 2023, so early season really. First impressions were spoiled by the fact that despite being on early flight via TUI from Manchester, no rooms were ready at 11.00 hrs. Reception stated that rooms are not released until 1400 hrs, and despite this fact, there was no short term refreshment provided or firm time when we would be available to access the rooms. The hotel has over 170 rooms, and was by no means full, less than half occupied i would estimate, and reception just kept saying, it wasn’t their fault, the delay was due to 120 delegates who had used the hotel for a conference or business meeting. They blamed this fact for the delay in our rooms being ready. However, and as the photos will show, the hotel is pretty chilled, and has great views, with modern decor and was very clean, with excellent service staff, both waiting on and cleaning the rooms on a daily basis. Be aware that whilst the hotel promote the fact that rooms have balconies, not all have sea views, this was factual with the room we had on the 8th floor, all we could see from the balcony was a old vine clad wall, and this is the case for around 50 rooms, which are on floor 7 and 8, so beware and check what you paid for. The breakfast was excellent, with great fresh food, lots of choice and great service, however the hotel didn’t attract many people for their evening meals, as whilst I’m sure these meals would have been good, they were more expensive that other hotels on the pedestrian area outside the hotel and promenade. As well as the hotel outdoor pool, the hotel has and indoor pool and sauna, which we utilised during the stay due to inclement weather, and something else not promoted by TUI or the hotel is the fact that the hotel has a gym, this is not even mentioned on the Kompas Hotel web site. This is a bonus, and should be promoted. Lastly the Zenith Bar on the top floor, is so chilled and has a great selection of drinks and cocktails from around the world, why not explore. The WiFi throughout the property was really good and fast, unsure about the security of it thought as sign on is NOT required. Lastly, and the only niggle apart from the lack of initial customer welcome, the hotel should install USB points in all rooms, it promotes itself as a forward modern hotel, so why no USB points

Very friendly well located hotel. We travelled as a family with a toddler. Location is good. You can exit on the lower floor directly overlooking the rocky beach and main street with cafes and restaurants. It's a 5 min walk to the number 6 bus into the Old down that runs every 15 minutes. It takes about a 15 min bus ride to arrive at the gate of the old town. There's also a small kids playground nearby. Food at breakfast was good with a variety of hot and cold foods and beverages for everyone. Indoor and outdoor seating available. Room was spacious with a nice size balcony overlooking the bay. Very modern and well equipped. Cleaning and service is excellent. Indoors there is a slightly heated pool, and outdoor cold pools are available. As well as sauna steam toom and gym. A really superb hotel.

I've just got back from a 5 night stay with my daughter at hotel Kompas, we both loved the hotel. The staff were friendly and helpful. Our room was perfect, large, bright and clean. We were on the 9th floor, we paid extra for a seaview and it was well worth it. If you enjoy a cocktail, sitting up in the bar, overlooking the bay, is a very pleasant way to spend an hour. The breakfast is buffet style and all the usual food you would expect, no complaints there. We booked half board, and that is where it let itself down and the reason for not giving it full 5 stars. We were expecting a buffet in the evening, but for the first 2 nights we were given a menu, with a good choice of food, which was all very nice. The restaurant didn't have many people using it at this point, so probably not worth there while doing the buffet. After this it got busier and it changed to buffet food. There really wasn't much choice and what was there didn't go together, it was very disjointed. When everything else had been so good, this was a big disappointment . After 2 nights of this we didn't want to go back in there and ate out for our last night. We would have no hesitation going back to this wonderful hotel, but b&b only another time.