KB Suites & Spa

This is very fair review, and meant to give the management a chance to improve this hotel. I hope they take it positively. Those who have given this hotel a 5 star rating must have never set foot outside Skiathos. This hotel is at best a 3 star accommodation by any international standards. To understand what is a 5 star hotel and how it should operate, I suggest the management make a visit to Dubai, London, Singapore, Japan, south Korea, Bali or even neighbouring Turkey and they will soon realise (I hope) how they should build and operate a 5 star hotel. 1-The long list of problems with this hotel starts with the design of bathroom. Very small bathrooms with the standard only worthy of a bed and breakfast hostel. 2- it takes 5-10 minutes for the hot water to start running, so be prepared to stand in a cold showe waiting for the water to get warm. 3- there is no ventilation so after each shower the ting bathroom gets so misty that you can't see anything. 4- Plumbing is so badly designed that the waste foamy water from the bathtub comes out of a drain in the main area, so as soon as you come out of bathtub you set foot on flooded floor full of foam and dirty water! 5- flush tanks keep running, they must have designed the plumbing in a way that all the wastewaters from top floors are drained to the lower floors so you keep hearing draining waters. 6- Rooms are freezing cold with no heating system. We ask for duvets but instead were provided by paper thin blankets that wasn't keeping us warm. 7- there is no dressing table with mirrors and with the misty bathroom putting make-up is a huge hurdle. We raised this several times with the reception and asked for a mirror and were told that they didn't have any mirror! 8- standard of cleaning of the room is very poor and even after cleaning you can see hairs, and foot marks in the floor. 9- We are very concerned about the security in this place. In one occasion a plumber opened our door and entered our room without knocking the door and straight went to the bathroom to do a maintenance job! In another occasion our door was accessed by a member of staff and when we asked what he wanted he said sorry and left! These are totally unacceptable and won't happen in any 5 star hotel anywhere in the world. 10- I wouldn't even start to write about the quality of food as some of previous reviewers have already reviewed how overcooked and unappetising the food is. Overall, this facility is in need of a professional manager who has an eye for details and can train the staff. We will most certainly not return to this place and I wouldn't recommend it to anyone who would like to have a true 5 star experience.

Arrived and got to our room, room wasn???t to our taste so we upgraded to a suite room, room was lovely and the view from the balcony even better! By being in a suite room we had a private pool and private part of the beach which we used well and loved! Staff very friendly, guy on the beach that brings food and drinks was excellent too! We used the water taxi from the beach to head into town most nights and was super handy and at ???3.50 each cheaper than a taxi too. Staff are happy to hire a taxi for you from reception and it???s ???10 each way to town. The 3 pools are excellent and all clean, some are a little chilly first thing in the morning but soon warm up by mid day. Food and drink in hotel is excellent too as is the Rada restaurant on the beach Will certainly visit again!