Hilton Seychelles Labriz Resort and Spa

Hotel and island itself is miracle.beach front villa is a better deal than garden for sure. you have to ask for a lot of stuff to receive a proper service but staff is generally friendly, food is good generally. wedding service is very poor, no information, no response and %100 dissapearance after your return. weddings can be done until 13.0 pm only. according to your deal staff can take your photos but dont let them guide you towards their resources for such staff its not professional.wedding organizer offered us someone she knows that is aa proffessional as the hotel service with a bit of a better deal and it was not proffesional at all.you get nothing but you pay.try to make sure to get your documentation before you leave cause its not gonna be easy after your return. for masks some people were allowed to take them off completely some was all the time with masks so it depends to your negotiation skills.no internet in the wedding venue and noone will help for it so you cant broadcast your wedding for sure.

First all the good stuff. The location is truly amazing, a sizeable island which is practically all yours to explore, a hiker's paradise, a high-end beautiful resort which is designed immaculately, and one of the best beaches I've even been on. The rooms are all gorgeous, particularly the larger ones (those that don't start with the number 1). The pool area is a big hit with the kids. The beach looks like a dream, soft soft white powdery sand, and during low tide the shallow calm water is ideal for kids, not to mention the colour of the water. The backdrop of steep hills covered in dense jungle completes the picture. Another positive is the staff. many of them were truly exceptional, friendly and are a pleasure to engage with. The current problem the resort has can be summed up in one word, which is management. All sorts of little things that can be improved really easily if only addressed. The biggest such issue was the food. It was just not good enough for the price. It wasn't even a problem of cheap ingredients, it was just poor menu design. The main buffet restaurant offers poor variety relatively speaking. For lunch, options are very limited to mostly bland pizzas and nuggets-galore. The salads anywhere are inedible, particularly those offered via in-room dining. The restaurants available for dinner are highly limited in availability because of social distancing, and all put together can host just a fraction of the total number of guests, and the place was full for most of our stay. We did manage to try Grann Kaz, the Creole restaurant, which was actually pretty good, but we had to fight for a table, only to get there and see half the tables empty! And we stayed there till late, we were one of the last tables still there, so it wasn't about late diners, it was just poor space and bookings management. A solution for example when capacity is high can be to expand the dining areas that serve restaurant menus to the huge buffet restaurant, or the poolside restaurant which is empty at night, or even in-room dining. It's there kind of solutions that are lacking. Other little things include lawn-mowing starting at 7am (why?), performing some substantial construction work into the night, inability to book buggy service in advance (only 5mins before, and then you may have to wait up to 20mins or may get one in 2mins), not prioritising families with small children at check in (causing much kerfuffle in the check in area), and one hilarious instance where the buffet did a Mexican night and the chef making the tacos was actually cooking the avocado (clearly poor training). We heard from other guests that were there in Oct and came back in Dec that it was much better in Oct and that there may be some new staffing or management issue, they also said the variety of food was much better before. Either way, we had an amazing time and I highly recommend this experience and hope the resort will get its act together on the small stuff sooner rather than later.