Puente Romano Marbella

To celebrate my wife's birthday I arranged with the hotel for us to treat 7 other couples to bed, breakfast and dinner from Friday to Sunday night in September 2019. We visit the hotel each year in September and started planning this year's trip well in advance - the Guest Relations team headed by Leila Evans was outstanding. We booked 8 suites - everyone was delighted with the quality of the rooms. The hotel arranged transfers to and from the airport as well as golf for 4 couples. Everything worked like clockwork. We had dinner (for 16) at Serafina on Friday night, Monkey Club on Saturday night and Sea Grill on Sunday night. The quality of the food and service each night was outstanding. All the staff we encountered during the weekend were helpful and keen to ensure that our experience was everything we hoped for. I have no hesitation in awarding this hotel and the staff who work there 5 stars.

We stayed at this hotel a few times some years ago and chose it as a return location for a much needed mini-break. The only downside of our wonderful trip was a problem at reception upon arrival ( not the first time this has happened unfortunately) when we were told that we had been assigned the room we expressly requested not to have ( a dark room on basement level which we???d moved from on another visit) and the room we had been assigned was the one we said we did not want. Thankfully the receptionist immediately started looking for an alternative room for us and then the wonderful Mercedes ( a senior reception staff member who we???d dealt with before) arrived and sorted the problem out in an instant. Honestly this lady is like the Fairy Godmother of holidays! Nothing is too much trouble for her and she always goes way beyond the call of duty to ensure guests have the greatest stay. She???s an enormous credit to the management of the hotel. We had a lovely meal at Rachel???s Organic Cafe while our room was being made up and then moved into our accommodation - a stunning one bedroom suite ( Q31...highly recommended). The suite is beautifully decorated and comprises a large bedroom, open plan lounge/kitchen/ eating area, two bathrooms ,two huge walk in wardrobes and two balconies overlooking the garden and one of the pools. I am very fussy about air conditioning but the one in our suite gave us the perfect interior temperature with the weather being so hot outside. We had an absolutely blissful stay. The food, whether it be room service or in one of the many restaurants is top class. The three pools are all equally lovely ( with excellent attentive staff at each one) and the gardens are magical ( especially for a night stroll). The gorgeous beach was literally a few minutes stroll from our suite too. The staff in general are excellent and very friendly. I must mention the charming Javier who remembered us from past trips and was there to give us a very warm greeting on arrival and departure. This sort of personal touch is really lovely. Room service food is delivered very promptly and the maids are on hand to clean the room whatever time you require it. One of the many great things about the place is that there are plenty of activities on offer both day and night, but if all you want to do is relax and chill out, there is a real feeling of peace and quiet at the hotel. It never feels crowded or noisy, quite the opposite actually. I really cannot recommend the Puente Romano highly enough.We had an absolutely blissful few days there and are already planning a (longer) return stay next year!

This hotel only succeeds at becoming better and better, world class spa, amazing restaurants and attentive staff all nestled in a beautiful sub tropical setting !!!! Child friendly but you would never know as lots of space for peace even when it???s busy