Lopesan Baobab Resort

Visually and on entrance, very impressive. 5 Star impressions. The scale and architecture, and architecture of pool areas, 5 star. From there things are looking and feeling a bit tired. Don't get me wrong, it's a good place, bit it's not 5 star by modern standards. Three only reason I am not going to be harsh is that the pandemic may have had an effect on maintenance. The staff are fantastic and welcoming. The room was not 5 star. The lazy river had detritus in it. Parasols were broken, beds were always reserved and not enough done to police this. I removed people's stuff where a note had actually been left by the hotel. Pools were missing tiles ALL OVER the place and daughter cut foot on missing tile hole. It's a shame, this place was most likely once a true 5 in star, if it weren't for the grandiosity of the architecture and layout this page would be a regular 4 star experience. Hotel was booked by self improvement MICAP leadership course of between 50 and 100 self obsessed, rude, cult like Italian "leaders" and "leader trainers" for half of our stay, all dressed like Mediterranean cops which ruined the holiday experience. They barged into otherwise courteous food queing, did not respect social distancing, and tried to just barge into your lift when it is clearly single person or single family due to covid. I had to eject them from our lift on several occasions. Treated the 5 star holiday place like a business seminar venue. I know the hotel probably needed the bookings, but it came at the expense of experience for the holiday makers. The room, not 5 star which ever way you cut it. Sofa bed for my young daughter was dirty and extremely uncomfortable with bars in your back. I slept (or attempted to sleep) in it, terrible. Extractor broken in the loo. Fridge was feeble. View and exterior space was good though. The overall feeling was that it was good, though not great. You could tell that this was once undoubtedly 5 star but things have moved on. Would I recommend? That's a tough question, I wouldn't dissuade a visit, the outdoor arrangement was impressive, the architecture and theme impressive, but the quality of finish, the polish, the detail is eroding. I strongly suspect this hotel will be getting a refurbishment very soon, I almost guarantee it. Maybe a visit after that could leave an improved impression. To note, the other main Lopesan mega-hotel opposite was closed for refurbishment, hinting at the future for the Baobab. It is unlikely they were going to close both, one at a time. A real mixture as you can see above. I'd hazard another guess that many of the repeat guests that rave about the place are doing so because they've experienced this place at its best, which it currently is not. Area wise, again you have to factor in Covid but the hotel's attached Centro was a welcome and pleasant attachment of boutiques, shops, restaurants and a supermarket (though the circular cordillo supermarket across the road was much better, and better value also). Nearby Veradero (spelling) Centro was a tired 90s mall with many empty units. Worth a visit though. Forget Playa del Ingles down the road it's a disgusting hovel of a bygone era that's an embarrassing blot. Wider affield Puerto de Mogan was gorgeous. Boat trip there was incredible. Also supercat dolphin trip also excellent. Like everything in life, holidays are what you make it, we made it great...the weather made it great...but the hotel could have been better. Final words...NOT 5 star. 4 and a bit maybe.

Our holiday was completely spoiled by the extreme covid measures that this hotel has implemented. For example, 6 year olds have to wear masks even for outdoor activities (which our children would not tolerate) and when sitting outdoors you had to wear a mask when the staff came vaguely near you to , say, put some drinks on the table. When we questioned the management about the excessive measures they admitted that they had specified more than the Spanish government requires but there was no compromise. Very disappointing and we won???t be returning in the future. It didn???t make us feel ???safe???, it just made us feel sad.

From the moment you walk through the door you are surrounded by a quality experience. Beautiful gardens and pools. Superb food and service with attentive staff. Very sad to leave. Cannot recommended highly enough. We will be returning.