Hotel Santo Tomas

Perfect hotel, perfect location, perfect staff. No more is needed. Visited as part of my wife's birthday. the flowers in the room were amazing and the upgrade to the sea view superior room was totally unexpected but speaks volumes of the service this hotel gives to it's guests. Thank you.

Our second visit this year May and October holiday each year at the Santo Tomas it is absolutely superb .The staff from reception to the housekeeping and restaurant could do no more They are all helpful kind and nothing is too much trouble even the grounds staff.A special thanks to Alex, Mafi and Will in reception also Joanne in the bar not forgetting Raymond .The hotel is a credit to all the staff we look forward to returning in May next year!

We booked a package through TUI. This was our first visit to Hotel Santo Tomas, although not our first to Santo Tomas resort, having been many times in the last 40 years. The TUI information folder was woefully inadequate in the information supplied on this particular hotel or resort. This was more than compensated by the ever helpful hotel staff. My husband and I thoroughly enjoyed our holiday which was made extra special by the staff, thanks to Alba, Alex, Juan Ramon, Will, Mafe and all the staff in the dining room. They helped to make our stay memorable. First impressions were good, we were greeted warmly, assisted with our cases and offered a glass of chilled cava while we registered. Our room was behind reception and our initial misgivings that this might be noisy were unfounded. We had a wonderful fortnight's stay. The room was roomy enough for two of us with a balcony and a sea view (as detailed in the TUI brochure). A complimentary bottle of water on arrival with a kettle with tea bags (6), coffee sachets (2) and biscuits (4) which were replenished every day. Initially we thought that drawer space was sparse, with only two drawers each, but with the shelves in the wardrobe we managed fine. I took some extra hangers which I managed to hook alongside those supplied. There was a free safe in the wardrobe. A wall mounted TV and a list of the channels available in the welcome book with English speaking channels Sky News, BBC1 & 2 and CH4. The air conditioning was quiet and effective. The FREE WiFi worked excellently throughout our stay. The shower room was newly refurbished and modern, a choice of handheld or rainforest shower heads and complimentary toiletries (shampoo, conditioner, body lotion and shower gel) in addition to complimentary nail file, comb and shower cap. In addition there was hand wash gel at the hand basin and a shower/shampoo gel in the shower. A hair drier was stored under the basin. The water was always hot. The local water left our skin and hair incredibly silky soft. The meals are buffet, self service style. Guests can have a reserved table indoors or a choice of table on the open air but roofed terrace, which was very pleasant in late September. Breakfast was a choice of continental, cooked English, Spanish, waffles, cereal, fruit or yoghurt. Omelettes, fried eggs and pancakes cooked to order. A good selection of breads, fresh fruit and yoghurts are available. Tea and coffee was served at the table by the ever attentive waiting staff. Evening meals, also buffet, had a good range of meats and fish in various sauces with show grilling cuts of both fish and meat each night, again a wide selection of breads and a good choice of fruit and desserts. We always found several dishes to our taste. Should you wish alternative dining the hotel has sister establishments in resort and throughout Menorca and guests can ask to transfer their evening meal to any of these by asking at reception. A spa is available for free, although during our stay in late September the weather was so good, we didn???t take up the offer of a steam, jacuzzi or sauna. Treatments are available for a fee. The pool area has plenty of sunbeds with no need for the reservation debacle so loved by the British, although there are always some who sneak their towels on to their favourite spot at some ungodly hour. Pool towels are available for a deposit of ???10. The evening entertainment was variable in quality and held three times a week. We personally didn???t care for the way the shows were held at the Malibu Bar, a public beachside bar associated with the hotel. So if we wished to watch the acts, but didn???t want to eat or drink, we had to sit on the promenade to avoid being pressured to buy. Sitting at the stage in the bar you were made to feel uncomfortable by the waiting staff if you didn???t buy something. This opinion was voiced to us by a number of other guests. All in all we had an excellent stay and are planning to book this hotel again next year.