Iberostar Grand Salomé

Over recent years various combinations of my family have stayed at the Iberostar Anthelia in which the Iberostar Salome is located. Ive walked past the entry many times but my children were always too young to allow us to book the adults only area. This time I travelled with only my eldest daughter (21) which allowed me to book rooms in Salome. I booked at a weeks notice and sent a request asking for twin beds and preferably a room on the top floor. I got an immediate and warm response saying they would do their best. We arrived around 8pm just after another couple checking into Salome. The lovely Martina asked whether we would mind waiting 15 minutes whilst she dealt with the previous couple and made sure we had cold drinks and a comfortable place to sit. She then took us through the glass doors in the Salome hotel. I was struck by the lovely smell as the glass doors opened and in the lift that took us to the 4th floor. We were shown to room 402 which was lovely. Twin beds in a separate sleeping area with a large flat screen tv, a comfortable lounge area with a sofa, chairs, desk, fridge and another TV and a large outside area with table/chairs and a double sunbed. Bathroom was large with separate bath, shower and toilet. Took a while to find the hairdryer and tongs as in cute little bags in the wardrobes, All in all I found the rooms to be of a much higher standard than the Anthelia with much more space so this alone justified the additional expense. Now I was slightly dubious about the advertised ???butler service??? as I wasn't quite sure what to expect but I have to say that Martina, Frank and Alex were brilliant and people who took time not only to say hello but genuinely engaged with me and wanted to ensure that my daughter and I had the best experience possible. Now Im the sort of person who gets up early and can be found sitting around the pool from 8.30ish. I worked out that during our visit Salome was probably less than half full so there were plenty of sun beds available all day however there were still people reserving from 7am onwards and on the last day 6 beds were saved when I arrived but no one turned up until 3pm, unnecessary and annoying but didn't affect me this time but would if the hotel was full. There are 2 pools both very warm, clean and worth dipping into regularly. There is waiter/butler service all day, they give you a button to press and they will come and get whatever you want. Turning to food. There???s a separate breakfast area overlooking the sea, very quiet with lovely staff and a small selection but you can go into the main restaurant to chose anything you like but beware there are lots of children in this area. Lunch can be taken in a small but lovely area just by the pool, we enjoyed good service from Richard and some good food. There???s another lunchtime restaurant near the Anthelia large pool which I recommend, Salome residents can use the 2 al la carte restaurants every night but you need to get a butler to book for you. You can use the main restaurant but there are many children there. I???d recommend taking a stroll along the promenade directly outside the hotel which will take you to many decent restaurants and bars. The main Anthelia area has a lovely bar with live music most nights and a large entertainment area. We watched the greatest showman productions which was excellent, we passed on the other evenings but would expect the standard remained high each night. I briefly met Diego who I think had just taken over as the head manager of Salome. Nice man who seemed genuinely happy to meet me. Luckily both my children are now over 16 so my next visit will be again to Salome as I found that it suits me well and its good value for money compared to Anthelia. Im happy to occasionally share some facilities (main restaurant, bar and entertainment) with families with smalll children but if you are booking this hotel with the intention of avoiding children all together then you will encounter then outside the confirms of the Salome area. Nearly forgot the spa. Ive haven't used on any of my previous visits but this time Frank booked us each a massage which was great, lovely area with very nice professional people. Lastly thanks to the maids, all lovely cheery people doing a great job. We will return

We've been to this area of Tenerife many times but never stayed at the Salome which we picked for the adults only aspect and location. On arrival we were greeted warmly and as our suite was ready escorted by Valentina to our room straight away and showed all the facilities. The rooms are great, spacious and light with all the amenities required (hair straighteners and chocolate coated strawberries in particular a nice touch!). The pool area was fantastic with comfortable loungers and plentiful towels. It was extra quiet whilst we were there and so relaxing with lovely bar staff - Stefano and Richard - bringing daily water, cold towels and coffee and cake. Valentina, Martina and Francisco visited every day to see if we needed anything, newspaper or other bits and bobs. Breakfast for Salome guests is served in a separate area with great views across the beach but you can step across into the Anthelia buffet and help yourself if you prefer. Whilst overall the service in the hotel is spot on for me the breakfast area was lacking at times. As early risers we'd often we be sat waiting for service depending upon which staff appeared to be on duty that day. Some have commented about the evening entertainment and bar area not being adults only - we knew this before we booked so it wasn't a problem. I think if the hotel was to add a small adults only bar area that would certainly improve the experience for me and make us more likely to return. I'd also suggest a refresh of the singers entertaining in the bar area, it's all quite samey and would benefit from being a little more lively to generate more atmosphere on some evenings.

This was our second stay at the Salome ( the 1st since it was refurbished) it was a brilliant week away. The service was impeccable. We stayed in a Superior Suite with a large balcony. The room was spacious and well equipped. Staff were very friendly and service excellent. Breakfast was a real treat and every morning we were so pleased we were staying in this lovely Hotel. There are loads of restaurants surrounding the Hotel so evening meals are easily catered for if you just book a B&B package. Happy to recommend and we???ll definitely be returning