Royal Hideaway Corales Beach

Arriving after a long journey, the last thing I expect at Reception is confrontation. The Receptionist who was checking us in clearly didn't know how to access the Covid vaccination proof from the UK app and became difficult, even to the point of refusing to check my daughter in, even though her proof of vaccination was enough to enter the Island, until the Guest Relations Manager showed her where the information was on the App. This was compounded by being given two rooms on the First floor. Despite booking Seaview Suites, one of the balconies was masked from the sea by a large palm tree, the other by facing buildings. After about 45 minutes and also speaking to the Duty Manager, we were eventually allowed to move in to two rooms on the floor above that did have sea views. The situation was resolved but totally unnecessary in a 5* hotel as an initial introduction! The hotel is in two parts, the Adults Only section in which we stayed and the more impressive communal sections in the general and families section where the main Reception is located. The ambiance in the Adults Only is very good with quiet swimming pools and pool bar, a very good breakfast area where you can eat outside and the rooftop bar which is trendy with great views. Breakfast runs to 11am which is very civilised and you have the opportunity of the buffet selection or you can order from the short breakfast menu which we tended to do. The addition of white and rose 'Cava' is a nice touch and there is enough selection of food including a live egg station to keep everyone satisfied. The Suites are spacious with large balconies, the addition of a parasol on the balcony would make the afternoon sun more bearable as from mid afternoon there is no shade. The balconies have two sun loungers and a table with two chairs.The bed was particularly comfortable and great for lazing until it becomes light which in October was approximately 8am. There is a fridge and good sized safe to take a laptop and a sofa and generous work area. Air conditioning worked well and was appreciated. Two bottles of water are provided each day and there is a turn down service. The rooms were kept vey clean indeed and the people who serviced the rooms were very hard working and friendly. The only downside of the room for me was the lack of shower/toilet privacy. The room is totally open plan with the wash basins in the room itself and the shower and separate toilet also an integral part of the room with frosted glass doors. I prefer a traditional bathroom and the lack of this in the Suites would deter me from booking again. However, I would consider a one bedroom suite in the main section of the hotel (outside of the school holiday periods) which I understand does offer a greater degree of bathroom privacy. The hotel grew on me as the week progressed as I appreciated the overall luxury it provided and the quality of breakfast and general ambiance. We ate out every evening and whereas the restaurants in 'La Caleta' promised lots and some had great locations, none I felt were memorable. La Caleta is an upmarket area of Costa Adeje and I would look at this general area on our next visit to Tenerife but I am not sure I have found Nirvana yet but it is certainly more upmarket from our previous visits which were based around Golf del Sur.

We had a great weekend relaxing by the pool being treated like kings. Friendly staff, great service, fanastic views and in spacious luxurious modern five star hotel. We???ll be back to Tenerife for sure!

Have just returned from a week's stay at the Royal Hideaway Corales Suites, which was much anticipated as we'd already had to cancel twice due to the pandemic. All I can say is that it was totally worth the wait! My partner and I travelled with my parents and our three year old daughter, and stayed in a deluxe two bedroom suite with private pool. The suite was absolutely incredible! Spacious, clean, every amenity you could ask for. The terrace area where the pool was was huge, and all the furnishings modern and comfortable. The sea view from the terrace was spectacular. Our little girl loved playing in the pool so much that we only visited the main pool twice. The rest of the hotel was equally as impressive, especially the reception area. We ate breakfast at the hotel every morning, and there was a great selection of food and drink (including ros?? cava!) We also had lunch at Starfish on our first day, which was delicious. The rest of the time we ate in La Caleta, where there are plenty of restaurants to explore for a week's stay. The staff throughout the hotel were so friendly and professional, and couldn't do enough for us. Everyone greeted us as we passed them, even the maintenance staff. They were also very kind to our daughter- little touches like getting her a child's plate and beaker on our first morning at breakfast made all the difference. Our room was cleaned morning and evening to a high standard. I am not the kind of person who goes back to places time and time again, but our experience here was so wonderful that I would love to return one day. Thank you for making my daughter's first proper holiday so memorable!