Jumeirah Zabeel Saray

We have just returned from an eight night stay at this lovely hotel. We stayed in room 575 which was a club room overlooking the swimming pool. This hotel met and exceeded all our expectations and the service that we received was outstanding. We have stayed at Jumeirah properties before and therefore we are aware of the Jumeirah flavours package. Utilising this we were able to dine in many of their restaurants. We were looked after by many people during our day, but we would like to acknowledge a certain few people who made our stay so lovely. Firstly, in the club lounge specific thanks to Rose Alex and Sirshir for their help with drinks and our dining reservations. Also Earl the manager who spoke to us many times to ensure that we were happy and also assisted us with recommendations. The whole team were fantastic in the club lounge, including Michael, Ganeesh and Sarah. Offerings in the club lounge were plentiful and we utilised it many times including for breakfast afternoon tea and of course drinks and canap??s in the evening. Poolside, we were looked after very well by Rodel who made sure our sunbeds were ready and we had plenty of water, ice creams and our glasses were cleaned. Also Islam and Paul. We dined in many restaurants, including Tori Tori, Al Nafoorah, Zabeel Social and Amala. I will leave a separate review for the restaurants but will say all of the meals were absolutely delicious. We also dined at some restaurants offsite with the Jumeirah flavours package. Around the pool they were plenty of sunbeds and the area was kept clean and tidy with people hydrated and their glasses cleaned and ice lollies provided. We will definitely return to the hotel and we look forward to seeing the changes after the refurbishment next year.

I wanted to thannk Samud for his great work. He cleaned our room perfectly, and he was always friendly. We enjoyed the stay.

Absolutely amazing. Just returned from our honeymoon and literally would not change a single thing. The hotel was beautiful, so clean and relaxing. The hotel was full of mixed guests, couples and families but had a chilled and calm atmosphere at all times. Food was delicious and the staff were so kind and friendly. They went over and above to give us the best honeymoon possible. Would definitely love to stay here again.