- Idyllic beachside retreat, perfect for couples and families alike
- Situated within a UNESCO World Heritage site
- Five on-site restaurants serving traditional Caribbean and international cuisine
- Swim-up pool bar and two luxurious swimming pools
Sugar Bay is an oasis of calm and tranquillity, right on the beach. With five all-inclusive restaurants on site, you’ll be spoilt for choice when it comes to dining options. For traditional Caribbean-meets international fare, Reef Restaurant is a must, but if you’re in the mood for a taste of the orient, head to Asian-fusion restaurant, UMI. Classic British pub food is on offer at The Lazy Mongoose, and there are several bars around the resort – perfect for that mid-afternoon cocktail.
The hotel’s luxurious rooms and suites combine comfort and convenience with elegant décor and stunning views of the beachfront, pool or surrounding tropical landscape. Couples can enjoy one of the gorgeous honeymoon suites overlooking the sparkling Caribbean Sea, while the family suites are spacious and perfectly appointed. Complimentary activities include a Kids Club, evening entertainment and non-motorised water sports, and the onsite wellness spa is ideal for a spot of pampering.
All Inclusive - what's included
Dining in 4 restaurants & bars including Afternoon Tea, Premium Alcoholic Beverages and Non-alcoholic Beverages. Dining at the two speciality restaurants, Sizzle Steakhouse and UMI, is limited to once at each, or twice at only one, over a one week period. Additional dining at these establishments will incur a surcharge. Some premium menu items may also require surcharges such as wine by the bottle and champagne.
The Crèche, Kids Club, Teen Club, entertainment, Wi-Fi and non-motorized watersports are also included. Excursions, babysitting, shuttles, salon & spa services and the arcade are not included.
Facilities
Bars & Restaurants
The Reef
Whether partaking for breakfast, lunch, afternoon tea or dinner, you will love tasting the gourmet fare available at The Reef - the hotel’s main restaurant. The Reef is ready to serve your favourite meals and also introduce you to succulent treats and international cuisine.
Sizzle Steakhouse
There are times when only a flame-grilled steak will do, and this bistro, situated in the Sugar Bay Chattel Village will not disappoint your hunger pangs, with its grilled meats and delicious foods on offer.
UMI
If you delight in Asian food, the UMI’s laidback yet enchanting ambiance will tempt you with its fusion-sushi menu. Adults can find private moments in the chic upstairs seating area, while younger guests can dine in comfort in the restaurant below.
Colin's Beach Bar & Grill
Sample barefoot luxury when you stroll across powder-soft sands to Colin's Beach Bar & Grill – the perfect place to take in those sea views and indulge in tasty burgers and pizzas, plus delicious Bajan signature dishes.
The Lazy Mongoose Pub
For a little slice of home (without the grey skies) take a stroll to this English-themed bar set in the Sugar Bay Chattel Plaza; ideal for idling away the evening hours playing pool, darts or to socialise to your fellow guests.
The Coffee Bean
Perfect for that early morning or late afternoon pick-me-up, The Coffee Bean will tempt you with its wide range of cakes and snacks to accompany your perfectly-crafted coffee of choice.
Beach & Pools
Beach
Located on the South Coast, this oceanfront resort benefits from a stunning palm-clad beach with powder soft sands; perfect for sandcastles or absorbing rays from the sun lounger. Set on a tranquil bay, take full advantage of the serene lagoon that is ideal for bathing.
Swimming pools
At Sugar Bay you’ll benefit from relaxing by either of the two swimming pools, perfect for that early morning or late afternoon swim. Quench your thirst here by taking advantage of the swim-up bar to sip on cocktails and chilled drinks amid the tranquil surroundings. Then, slip into the Jacuzzi® lie back and have your cares slowly massaged away.
Activities & Entertainment
Watersports
Motorised and non-motorised watersports available including wind surfing, jet skis, banana boat and sailing. Charges may apply.
Families
Crèche, Kids Club and Teen Clubhouse
Families will find the Sugar Bay the perfect spot to entertain younger guests, with amenities provided for all ages. Babysitting is supplied upon request, while the kids’ club offers a supervised play area for children aged 4-11, with a host of fun activities to engage them. Older children will head to the Teen Clubhouse having fun as only they know how and making new friends everyday day ensuring their Barbados holiday is as memorable as yours.
Spa and Wellness
Karma Spa
Treat you and your partner to a relaxing day spent rejuvenating in the luxurious Karma Spa. Immerse yourself in a haven of bliss when you take advantage of the couple’s treatment rooms, feel the stress drain away with the hydrotherapy massage shower, and spend time absorbing the welcome heat of the dry sauna. Emerge from this sanctuary of calm into the hair and beauty salon in the Chattel House Village feeling rejuvenated inside and out.
Fitness Centre
Keep on track with your fitness goals at the hotel's fitness centre.
About the location
Just a ten-minute drive from Bridgetown, Barbados’ vibrant capital, and less than 25 minutes by car from Barbados International Airport, Sugar Bay is both luxurious and perfectly located.
Built within the historic Garrison area – a UNESCO World Heritage site, this world-class resort is the ideal location for a sun-soaked luxury getaway, whether you’re travelling as a family or a couple.
Transfer Time
Sugar Bay Barbados is a 25 minute drive from Barbados International Airport.
Signature Room
Max 2 adults
Perfectly suited for couples, these cosy rooms are furnished with a king size bed and private terrace or balcony overlooking the pools or gardens. Each of these idyllic rooms have air conditioning, a satellite TV, minibar and free Wifi. The en suite bathroom contains a walk in shower, bathrobes, a hairdryer and complimentary toiletries by The White Company. Twin beds are available upon request.
Deluxe Signature Room
Max 3 adults
More spacious than the Signature rooms, the Deluxe Signature rooms boast a larger bathroom, plus, a living area complete with a sofa bed. The facilities and amenities remain the same with air conditioning, a satellite TV, minibar and free Wifi available, as well as the king size bed and private terrace or balcony, overlooking the pools or gardens. Twin beds are available upon request.
Oceanfront Room
Max 2 adults
With spectacular ocean views, complimented by boho-chic décor inspired by the Caribbean Sea, these rooms are bright with a comfortable king size bed and modern bathroom. Twin beds are available upon request.
Oceanfront Honeymoon Suite
Max 2 adults
Furnished for the most romantic getaway, the Oceanfront Honeymoon Suite accommodates a wonderful four poster king size bed, and showcases breathtaking views of the Caribbean Sea where enchanting sunsets can truly be admired. This room is the perfect choice for the most special occasion.
Deluxe Oceanfront Room
Max 2 adults, 1 child
With the same features and picturesque views of the Oceanfront rooms, the Deluxe Oceanfront rooms provide an additional space, due to a larger bathroom and living area with a sofa bed, which allows for 3 adults to be accommodated in these rooms.
Family Suite
Max 3 adults, 2 children
These rooms are ideal for sharing with family or friends. Accommodating four adults, or five people (2 adults and 3 children), the Family Suites provide a bedroom with king size bed and a modern en suite bathroom, plus, a large separate living room with a sofa bed and roll away bed (available upon request). Each suite also boasts a private balcony with garden or pool views.
Oceanfront Family Suite
Max 3 adults, 2 children
Perfectly positioned, overlooking the white sandy beaches of the Caribbean Sea, the Oceanfront Family Suites are elegantly designed with plenty of space, boasting a king size bedroom with modern en suite bathroom, a large living area accommodating a sofa bed and extra space for a roll away bed, and private balcony with stunning views.
Two Bedroom Suite
Max 4 adults, 1 child
The Two Bedroom Suites are ideal for families with a separate living/dining area and private balcony overlooking the beautiful gardens or pools. With two King size beds (twins available on request) and modern bathroom, these suites offer true relaxation in comfort and style.
Two Bedroom Oceanfront Suite
Max 4 adults, 2 children
The pinnacle in oceanfront accommodation, the Two Bedroom Oceanfront Suite is ultra-spacious with two King size bedrooms and a stylish living/dining area complimenting the breathtaking views of the Caribbean Sea from the suites private balcony or terrace.
Based on 1540 traveller reviews
Travellers Ratings
Excellent

1031
Very Good

365
Average

99
Poor

24
Terrible

21
Reviews
“ Facility, Service and overall experience - 2nd to none in Barbados
795annaleea,

Apr 06 2021
Amazing service! We have never experienced such a great level of service anywhere in the world! Every single staff member (without exception) were professional, courteous, welcoming, and willing to...
Amazing service! We have never experienced such a great level of service anywhere in the world! Every single staff member (without exception) were professional, courteous, welcoming, and willing to go above and beyond to ensure your needs are met. The facility was clean, comfortable and nicely decorated with a beautiful beach, pools and lovely communal areas to relax. The dining experience was amazing with top class chefs and a huge assortment available for all meals. The food from the ?? la carte menus at the specialty restaurants is also amazing.
Truly a brilliant experience and a wonderfully memorable stay. Take a bow Sugar Bay!
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“ Great Quarantine stay
Sylvie4406, New York City, New York

Jan 27 2021
Although we stayed here for mandatory quarantine reasons and were restricted to our rooms for 7 days (!) while awaited our covid test results, the Sugar Bay staff were extremely hospitable...
Although we stayed here for mandatory quarantine reasons and were restricted to our rooms for 7 days (!) while awaited our covid test results, the Sugar Bay staff were extremely hospitable, accommodating, and made the experience extremely manageable. We stayed in an Ocean View room which was beautiful (and much needed as we couldn't step outside ourselves), and we greatly enjoyed the balcony space. Great variety of food and good quality for an all-inclusive. They've also been helpful with scheduling covid tests, taxi bookings, etc. Once we were released, we were able to see the beautifully open-air hotel for what it was- lots of space, variety of seating and eating areas, and of course, the beach. We loved how integrated it felt with the beach and good amount of space compared to some other hotels. We hope to be back one day under normal circumstances, but were very glad to be staying here as it made the quarantine period much more pleasant that it could have been otherwise! Thank you to the staff for making us feel comfortable, welcomed, and safe.
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“ Lovely short stay!
Elemy1234, Bridgetown, Barbados

Jan 19 2021
I can???t say enough good things about this hotel, especially in these very difficult times! We stayed for a short break, and I only wish we could have stayed longer! We will be back!
Rooms were...
I can???t say enough good things about this hotel, especially in these very difficult times! We stayed for a short break, and I only wish we could have stayed longer! We will be back!
Rooms were small but very comfortable, with lovely ???White Company??? products. Had all amenities needed, fabulous shower, great water pressure, kettle, fridge (with bottled water), etc.
The hotel was very quiet, and as a result of this and Covid, there was just one restaurant and bar available, and wasn???t the buffet just ???a la carte???. Whilst the menu was smallish, it was varied (included some sushi/sashimi as the Umi restaurant closed, and a delicious ???like butter??? steak), but all tasted great. Loved the Pad Thai. It felt like a lot of effort was put into providing great quality over simply going for lots of choice. We really enjoyed all our meals (and I???m fussy!), and they serve a great rum punch!
But overwhelmingly what we enjoyed the most was the wonderful staff. Without fail we did not come across one person that didn???t greet us with a smile, and do all they could to make our stay memorable. I???ve been visiting the island all my life, and love the people here, but the staff at Sugar Bay really are wonderful. They are working under such difficult conditions, and we really appreciated all their friendly efforts! This truly was a special few days thanks to them.
Finally a big mention for the Sunday night entertainment by ???Virgo???. They were great and even with the curfew at 5pm start time, made it a great evening.
We can???t wait to return! Thank you Sugar Bay!
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“ Short pleasant stay
MrHinTown, Saint James Parish, Barbados

Jan 14 2021
Booked in here between apartments for a short 5/6 days all inclusive stay.
Very nice rooms, food was great. Location right on the beach and great spa and facilities.
Only thing stopping 5 stars...
Booked in here between apartments for a short 5/6 days all inclusive stay.
Very nice rooms, food was great. Location right on the beach and great spa and facilities.
Only thing stopping 5 stars was the issue at check out. Hotel was less than half full, asked the day before if we could have a late check out and staff said it wouldn???t be a problem as our room was booked out but we had to come down in the morning to ask. No problem.
Came down in the morning and they categorically told us no, we had to be out by 11am as someone was going in to that room. We challenged this and said the hotel was half empty and they stated that they were using all the rooms but had booked ours out. Bonkers, anyway, didn???t ruin our stay, just left a little bad taste in our mouths when we left.
If all inclusive resorts are your thing then this really is a great place to stay. It suited us for our short stay.
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“ Pretty hotel but let down by some of the staff and quarantine facilites
chloe2820, England

Jan 13 2021
After a long flight, we arrived at the hotel on the 2nd Jan at around 6pm, we were told to go straight to our room to fill out some forms and that we must wait for the bellboy to come and collect our...
After a long flight, we arrived at the hotel on the 2nd Jan at around 6pm, we were told to go straight to our room to fill out some forms and that we must wait for the bellboy to come and collect our forms. We waited for an hour and no one came, we called reception to tell them we were hungry but we were told that the kitchen closes at 7 pm and there was no food (no apology), they advised us we had water in our fridge to drink and they would send us a croissant up to our room.
The second-night things did get better for a short time as we were then able to use the quarantine facility of the small pool but this stopped after 1 day and for the rest of the time we were not allowed to leave our room due to an announcement from the ministry of health. Our first room was dirty and loud and our bedding smelt damp and fusty so after complaining they kindly upgraded us to a sea view room which was really nice and clean and I would recommend choosing a beachfront room if quarantining as you might be there a while.
We were lucky and our private tests at the hotel came back after 50 hours but a lot of other people's did not. We had emailed in advance to ask about the private covid test special offer that they were advertising as half price if staying 7 nights or more and we were told we needed to book this at the reception when we arrived at the hotel which of course when we arrived they said we were not eligible and gave some excuse saying that we got the room at a reduced rate, I advised them that we used Tripadvisor comparison tool and booked the best rate and they said that made us not eligible.
Everything at this hotel closes at 7 pm. You cannot get drinks or food after 7 pm, they advised this was due to the island curfew of 9 pm. The pool bar is closed, the two speciality restaurants are closed so there is only a very small limited buffet. In quarantine, food was delivered to our room but this was usually cold by the time it arrived. Once we got out of quarantine we did think the food and cocktails were of good quality for an all-inclusive.
The beach here is very nice and we liked the look of the resort, we could imagine that it might be a nice resort to visit in different times. The restaurant and bar staff were very nice and friendly as was one of the women on reception who worked the evening shift.
On the last day, our flight was not until 7 pm so we asked the resort if they would allow us to keep the room until 5 pm so that we could enjoy our last day on the beach, especially as we did not get dinner on the first evening and we had paid for all inclusive but was only given a croissant and water on the first night. We were told 'no' very firmly, that we would have to pay extra and they would only let us have the room until 3 pm. The hotel was empty so it would have been nice if they would have done this as a gesture given that we had a reduced service the entire holiday so we had to cut our final day short to go back and get showered at 2 pm, we sat by the pool looking up to our room and no one came to clean it so the hotel could have done a nice thing for us but they chose not to and this is what I believe lets them down. I had believed it was a family-run boutique hotel but this is not the case and some of the reception staff do not seem pleased to be working there and would certainly benefit from some customer service training.
In all, we did manage to have a nice time even though some of the reception staff were rude and spiteful, the hotel looks very pretty and if it wasn't for the way that we were treated by some of the reception staff then I would have returned again but I think I will choose a friendlier hotel next time.
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