- Idyllic beachside retreat, perfect for couples and families alike
- Situated within a UNESCO World Heritage site
- Five on-site restaurants serving traditional Caribbean and international cuisine
- Swim-up pool bar and two luxurious swimming pools
Sugar Bay is an oasis of calm and tranquillity, right on the beach. With five all-inclusive restaurants on site, you’ll be spoilt for choice when it comes to dining options. For traditional Caribbean-meets international fare, Reef Restaurant is a must, but if you’re in the mood for a taste of the orient, head to Asian-fusion restaurant, UMI. Classic British pub food is on offer at The Lazy Mongoose, and there are several bars around the resort – perfect for that mid-afternoon cocktail.
The hotel’s luxurious rooms and suites combine comfort and convenience with elegant décor and stunning views of the beachfront, pool or surrounding tropical landscape. Couples can enjoy one of the gorgeous honeymoon suites overlooking the sparkling Caribbean Sea, while the family suites are spacious and perfectly appointed. Complimentary activities include a Kids Club, evening entertainment and non-motorised water sports, and the onsite wellness spa is ideal for a spot of pampering.
All Inclusive - what's included
Dining in 4 restaurants & bars including Afternoon Tea, Premium Alcoholic Beverages and Non-alcoholic Beverages. Dining at the two speciality restaurants, Sizzle Steakhouse and UMI, is limited to once at each, or twice at only one, over a one week period. Additional dining at these establishments will incur a surcharge. Some premium menu items may also require surcharges such as wine by the bottle and champagne.
The Crèche, Kids Club, Teen Club, entertainment, Wi-Fi and non-motorized watersports are also included. Excursions, babysitting, shuttles, salon & spa services and the arcade are not included.
Facilities
Bars & Restaurants
The Reef
Whether partaking for breakfast, lunch, afternoon tea or dinner, you will love tasting the gourmet fare available at The Reef - the hotel’s main restaurant. The Reef is ready to serve your favourite meals and also introduce you to succulent treats and international cuisine.
Sizzle Steakhouse
There are times when only a flame-grilled steak will do, and this bistro, situated in the Sugar Bay Chattel Village will not disappoint your hunger pangs, with its grilled meats and delicious foods on offer.
UMI
If you delight in Asian food, the UMI’s laidback yet enchanting ambiance will tempt you with its fusion-sushi menu. Adults can find private moments in the chic upstairs seating area, while younger guests can dine in comfort in the restaurant below.
Colin's Beach Bar & Grill
Sample barefoot luxury when you stroll across powder-soft sands to Colin's Beach Bar & Grill – the perfect place to take in those sea views and indulge in tasty burgers and pizzas, plus delicious Bajan signature dishes.
The Lazy Mongoose Pub
For a little slice of home (without the grey skies) take a stroll to this English-themed bar set in the Sugar Bay Chattel Plaza; ideal for idling away the evening hours playing pool, darts or to socialise to your fellow guests.
The Coffee Bean
Perfect for that early morning or late afternoon pick-me-up, The Coffee Bean will tempt you with its wide range of cakes and snacks to accompany your perfectly-crafted coffee of choice.
Beach & Pools
Beach
Located on the South Coast, this oceanfront resort benefits from a stunning palm-clad beach with powder soft sands; perfect for sandcastles or absorbing rays from the sun lounger. Set on a tranquil bay, take full advantage of the serene lagoon that is ideal for bathing.
Swimming pools
At Sugar Bay you’ll benefit from relaxing by either of the two swimming pools, perfect for that early morning or late afternoon swim. Quench your thirst here by taking advantage of the swim-up bar to sip on cocktails and chilled drinks amid the tranquil surroundings. Then, slip into the Jacuzzi® lie back and have your cares slowly massaged away.
Activities & Entertainment
Watersports
Motorised and non-motorised watersports available including wind surfing, jet skis, banana boat and sailing. Charges may apply.
Families
Crèche, Kids Club and Teen Clubhouse
Families will find the Sugar Bay the perfect spot to entertain younger guests, with amenities provided for all ages. Babysitting is supplied upon request, while the kids’ club offers a supervised play area for children aged 4-11, with a host of fun activities to engage them. Older children will head to the Teen Clubhouse having fun as only they know how and making new friends everyday day ensuring their Barbados holiday is as memorable as yours.
Spa and Wellness
Karma Spa
Treat you and your partner to a relaxing day spent rejuvenating in the luxurious Karma Spa. Immerse yourself in a haven of bliss when you take advantage of the couple’s treatment rooms, feel the stress drain away with the hydrotherapy massage shower, and spend time absorbing the welcome heat of the dry sauna. Emerge from this sanctuary of calm into the hair and beauty salon in the Chattel House Village feeling rejuvenated inside and out.
Fitness Centre
Keep on track with your fitness goals at the hotel's fitness centre.
About the location
Just a ten-minute drive from Bridgetown, Barbados’ vibrant capital, and less than 25 minutes by car from Barbados International Airport, Sugar Bay is both luxurious and perfectly located.
Built within the historic Garrison area – a UNESCO World Heritage site, this world-class resort is the ideal location for a sun-soaked luxury getaway, whether you’re travelling as a family or a couple.
Transfer Time
Sugar Bay Barbados is a 25 minute drive from Barbados International Airport.
Signature Room
Max 2 adults
Perfectly suited for couples, these cosy rooms are furnished with a king size bed and private terrace or balcony overlooking the pools or gardens. Each of these idyllic rooms have air conditioning, a satellite TV, minibar and free Wifi. The en suite bathroom contains a walk in shower, bathrobes, a hairdryer and complimentary toiletries by The White Company. Twin beds are available upon request.
Deluxe Signature Room
Max 3 adults
More spacious than the Signature rooms, the Deluxe Signature rooms boast a larger bathroom, plus, a living area complete with a sofa bed. The facilities and amenities remain the same with air conditioning, a satellite TV, minibar and free Wifi available, as well as the king size bed and private terrace or balcony, overlooking the pools or gardens. Twin beds are available upon request.
Oceanfront Room
Max 2 adults
With spectacular ocean views, complimented by boho-chic décor inspired by the Caribbean Sea, these rooms are bright with a comfortable king size bed and modern bathroom. Twin beds are available upon request.
Oceanfront Honeymoon Suite
Max 2 adults
Furnished for the most romantic getaway, the Oceanfront Honeymoon Suite accommodates a wonderful four poster king size bed, and showcases breathtaking views of the Caribbean Sea where enchanting sunsets can truly be admired. This room is the perfect choice for the most special occasion.
Deluxe Oceanfront Room
Max 2 adults, 1 child
With the same features and picturesque views of the Oceanfront rooms, the Deluxe Oceanfront rooms provide an additional space, due to a larger bathroom and living area with a sofa bed, which allows for 3 adults to be accommodated in these rooms.
Family Suite
Max 3 adults, 2 children
These rooms are ideal for sharing with family or friends. Accommodating four adults, or five people (2 adults and 3 children), the Family Suites provide a bedroom with king size bed and a modern en suite bathroom, plus, a large separate living room with a sofa bed and roll away bed (available upon request). Each suite also boasts a private balcony with garden or pool views.
Oceanfront Family Suite
Max 3 adults, 2 children
Perfectly positioned, overlooking the white sandy beaches of the Caribbean Sea, the Oceanfront Family Suites are elegantly designed with plenty of space, boasting a king size bedroom with modern en suite bathroom, a large living area accommodating a sofa bed and extra space for a roll away bed, and private balcony with stunning views.
Two Bedroom Suite
Max 4 adults, 1 child
The Two Bedroom Suites are ideal for families with a separate living/dining area and private balcony overlooking the beautiful gardens or pools. With two King size beds (twins available on request) and modern bathroom, these suites offer true relaxation in comfort and style.
Two Bedroom Oceanfront Suite
Max 4 adults, 2 children
The pinnacle in oceanfront accommodation, the Two Bedroom Oceanfront Suite is ultra-spacious with two King size bedrooms and a stylish living/dining area complimenting the breathtaking views of the Caribbean Sea from the suites private balcony or terrace.
Special Offers
Please contact one of our Trusted Advisers for the most up to date offers.
Based on 1531 traveller reviews
Travellers Ratings
Excellent
1025
Very Good
363
Average
97
Poor
24
Terrible
22
Reviews
“ Lovely hotel, let down by room next to aircon vents
SanGrya, Leicester, United Kingdom
Sep 26 2020
We first stayed at this hotel not long after it reopened and we had a fabulous time. We were given a lovely suite overlocking the sea even though we???d only booked a signature room.
We liked it so...
We first stayed at this hotel not long after it reopened and we had a fabulous time. We were given a lovely suite overlocking the sea even though we???d only booked a signature room.
We liked it so much that we decided to go back and get married there. Now, don???t get me wrong, we had an amazing time, but what let it down was the fact that we were allocated possibly the worst bedroom in the hotel - at the back, overlooking the car park, and right next to the air con vents that sounded like a freight train roaring through the bedroom all night and all day long.
As returning guests, getting married there, it was just poor. It was far from romantic and not exactly where I???d want to sit and eat a special wedding room service breakfast! And there are lots of much nicer signature rooms there; the room we were given is subpar.
This is where the hotel lets itself down really; just a lack of thoughtfulness from certain staff there. And I think any prospective bride and groom only booking a signature room, thinking that that might make a difference, should be aware!
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“ The worst resort ever!
CGLNYC1, New York
Aug 06 2020
I have never stayed at a more horrible over priced ripoff misleading disaster of a resort in my life. First, the beds did not even fit me I???m 6???1. The shower flooded the bathroom as there was no...
I have never stayed at a more horrible over priced ripoff misleading disaster of a resort in my life. First, the beds did not even fit me I???m 6???1. The shower flooded the bathroom as there was no shower door, the sink was filthy and the room was noisy all night. I sat down to eat lunch and watched a bird walk across the salad a staff member watched this and didn???t change the food ! Gross!!!! What other food was put out was worse than school food, inedible and disgusting lunch. The ???premium spirits??? were rail liquor, I asked for better and the best they could find was beafeater, that???s a low shelf where I???m from. Then we went to dinner where cats roamed the dining patio, the food was covered in gross bbq sauce, even the burgers were like hockey pucks. Went to the front desk and the 2 useless agents seemed completely unphased by my remarks, as if it was normal.
She said try the sushi place and said it requires reservations and you can???t get in unless you have it, I asked how we make them she said with us or you call from the room. I said we were there for one night she said it???s full and dismissed me. After begging the sushi place to let us in the sushi chef saved the day as we hadn???t eaten all day at this point. The beach was tiny and the cushions were worn. The beach grill bar and pool, also poorly kept and filthy. We then attempted breakfast, another failure as they were jack hammering all morning so dust was flying into your powdered eggs and grease covered bacon. Even the fruit was poor, how do you mess up fruit..... we expressed our concerns at check out and again no reaction. They simply said we need the bracelets back or you???ll be charged. So I said cut it off of me, and provide me a receipt I gave it back, she said we can???t do that, I said how do I know I won???t be charged. She said ???don???t worry??? after literally saying they would charge us. I reached out to the GM - what a shame he was and even threatened me !! 0 of 5 would not recommend to anyone. Stay anywhere but here this place is a scam !!!
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“ Another great visit
Mike S, Cambridge, United Kingdom
Apr 04 2020
Second visit to Sugar Bay and it never disappoints. Coming out of UK to the sunshine was just what we needed. A pleasure to spend a holiday here, with its wonderful location, great beach, and...
Second visit to Sugar Bay and it never disappoints. Coming out of UK to the sunshine was just what we needed. A pleasure to spend a holiday here, with its wonderful location, great beach, and excellent staff. Nothing seems to have changed here since our last visit which is just how we like it and is what will make us keep coming back. We notice several remarks in reviews that this hotel is not worth the money. Opinions on quality are subjective and as far as we are concerned; if you feel you have had a fantastic holiday and it was worth the money, that's all that counts. We had a fantastic holiday. Great to see some of the staff from last year who work so hard to ensure we have a great time; one of the main strengths of this hotel. For us, Sugar Bay has all we need to come home refreshed and wanting to go back again next year. Some mentions; the dining room staff always greet you with with a smile and nothing is too much trouble. The ever-watchful Pedro the Catering and Hotel Services Manager is always around making sure all is well and his big smile and friendliness are a pleasure. The beach boys who make sure we have the umbrellas and share some friendly banter each day are brilliant. The room cleaning staff who always left our room so spotlessly clean. The staff in Sizzlers who were always so professional and would be an asset to any high quality restaurant and the chef and his team who produce amazing food.
Sadly, the dreaded Virus reached out to Barbados . We started to receive notifications of restrictions of the number of flights coming in to take people home and after a day or so, there was talk of Grantleigh Adams airport closing altogether. Then we were told that we were cancelled on our flight home and had to wait 72 hours to find out when would go. We went to speak with the Virgin rep who came to the hotel most days for any information she may have had as to when we could go home. As I approached her, I was greeted by a loud panic striken voice to stay a distance from her and not to invade her space with oustreched hands urging me away. The other guests in the room were shocked at her manner but later stated that they received the same rudeness and off-handedness that we had. Whilst I can appreciate she was under great pressure, her ability to maintain a calm reassuring approach was not evident. Everyone got the same snapped out answer "Virgin will let you know" and then were dismissed from her presence. Luckily, one of the Reception staff contacted the Virgin offices in Bridgetown who confirmed we were on the flight back to London. The only drawback was that the flight was going to go back via Montego Bay in Jamaica to pick up more stranded travellers. All in all from leaving the hotel to stepping off the plane at Gatwick took over 20 hours!! At least we were home and many thanks to the Captain and Crew who gave us so much support and care on the flight home. Regardless, if all goes well, we will be returning to Sugar Bay next year to enjoy another great holiday.
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“ Ady and Jan
adywill06,
Mar 31 2020
Wow, 2018 was so good we came back in 2019 with 5 friends, this place heaven on earth, by far the best customer service we have ever experienced, every single member of staff treated us like family...
Wow, 2018 was so good we came back in 2019 with 5 friends, this place heaven on earth, by far the best customer service we have ever experienced, every single member of staff treated us like family. The food, entertainment, on site restaurants and breakfast chef Andrea made our stay so special, we got engaged on their sun drenched beach💖 and were definitely visiting again next summer !! Love to all resort staff.
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“ Very nice all-inclusive resort.
Sillyusername23, Region of Waterloo, Canada
Mar 30 2020
Lovely facility with excellent beach and very helpful beach and pool staff who will ensure that you get lounges and shade umbrellas (critical need if you want to avoid a sun burn) whenever you need...
Lovely facility with excellent beach and very helpful beach and pool staff who will ensure that you get lounges and shade umbrellas (critical need if you want to avoid a sun burn) whenever you need them. Pool with swim up bar is quiet and protected. Beach is lovely with a 'breakwater' out from the shore so that swimming is in relatively calm water.
Dining was quite good in the buffet area and absolutely excellent in the two specialty restaurants (one featuring sushi etc. and one focused on steaks). Bar service was courteous and prompt. Good selection of wines, spirits and beers. Al around, a very nice vibe. Some young children, but never a bother.
Convenient location in the historic Garrison district. Downtown Bridgetown a short bus, cab, or reggae bus ride away.
We've visited Barbados several times. It is a safe, friendly, hospitable island compared to many others. Locals appreciate the tourist industry. Barbados has excellent education and health care systems for its citizens and there is very little evident poverty and no evidence that we have ever seen of racial discourd. Nice comfortable place to visit.
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