Sugar Bay Barbados

We stayed at the Sugar Bay Hotel for one week following a weeks cruise. The hotel is located close enough to Bridgetown that you could probably walk if you are so inclined, and is on the route of the Number 11 Dollar bus which makes for an interesting experience in itself. It is around 30-40 minutes by taxi from the airport, so central enough for most amenities, but secluded enough for a nice peaceful break. The hotel is located on a beautiful beach. There is a coved area which makes for very safe swimming and water sports, the later can be provided by the hotel. We were very impressed with our room which was a sizeable ground floor room with terraced area and sun beds. Our room was large with efficient air conditioning, large comfortable beds and all the facilities you would need; safe, fridge, hairdryer, kettle etc. The room is cleaned every day with clean towels provided. Every single member of staff is a credit to this hotel. They are, without exception, the politest, most professional and courteous and attentive staff that I have ever met. Standards of service are exceptional, and although everyone does an excellent job, a special mention has to be made to Darian the beach waiter. He could never do enough to attend our every need, and always in a timely manner. He seemed to have a sixth sense that we were ready for another drink. Well done Darian, fantastic service you deliver. The main pool has a swim up bar and is well appointed with sufficient sun beds for everyone. There were daily luxuries such as rum jelly or cold flannels impregnated with eucalyptus fragrance which were very refreshing indeed. The food in all three restaurants was very nice, although in UMI and Sizzle (the two specialty restaurants)the meals were that extra bit special. Would recommend booking these early in your stay to guarantee your table. All in all a very high standard, lovely hotel to stay in. Lovely service from all the staff, nicely located, well presented and well maintained hotel, located on a beautiful beach.

The whole experience was average from the hotel room pool beach and food. The whole experience was average at best. Food options were limited, beach had lots of seaweed and the service was just ok and the pool was fairly small.

We visited Sugar Bay for one week for our honeymoon. This is an absolutely beautiful property close enough to all the action but secluded enough for a very peaceful vacation. This hotel was perfect for relaxation after months of wedding planning. I would consider this to be a boutique hotel compared to some of the larger resorts we have visited in the Caribbean. The food, people, and the beaches were AMAZING! The staff and guest at Sugar Bay are very welcoming, over our week long vacation we felt as though the staff and other guests were more like family and close friends. The average guest had visited the property multiple times and the duration of their stay was 2-3 weeks. There is a speciality steak house and sushi/Asian infused restaurant on the property and the food was AMAZING. I do not agree with the policy that you can only visit each restaurant once per stay. It would have been really nice to visit both of these restaurants again prior to the end our vacation. I think 5 or more days on the property is sufficient for additional visits. Although there are limitations on the speciality restaurants the food in the main dining room is pure culinary perfection and full of variety. Colin???s beach bar is super cute and a great location to kickback and watch the game. Location is safe and easy to venture off to explore the island. We visited during NYE and the firework show was one of the best I have seen. Truly enjoyed the variety in the nightly entertainment. It would be nice if the property had lively music at the pool bar during the day and an activity staff at the pool for water aerobics or other activities. Barbados has plenty of off resort activities for nighttime entertainment but it would be nice if the Pub had lively music and more activities and better after hour snacks. The only reason I can not give this property a 5 star rating is because the room was disappointing for the amount of money we spent. We had an ocean view suite. I can get over the room being small but it lacked luxury amenities and was very basic. The TV was very small, the room was not modern it felt like a quaint bed and breakfast. Unfortunately we had to contact housekeeping multiple times to get the hot water to properly function in our room. By the 4th day it was still lukewarm. It wouldn???t require much to upgrade the rooms to give them a more modern lavish look. The rooms are almost as pictured on the hotels website. The brightness of the rooms on the hotel website give a more modern luxury look and the rooms appear more spacious on the website. With this it was still a nice property. The bed was comfortable and the view from the balcony was priceless. Not sure why we did not have washcloths upon arrival but we requested them and the hotel kept bringing hand towels which are large and hard to shower with. I had to physically show them a wash cloth after receiving one from the beach server. I???m not sure if there was a culture barrier in what we were asking for or limited supply. The beach area is very nice and the beach assistants were professional and ready and willing to assist. The hotel needs to invest in more beach towels as they seemed to run out quickly at times taking more than an hour before clean beach towels were available. There was always room at the beach and a surplus of beach chairs. I highly recommend this property despite the shortcomings of the room. The hubby and I will definitely return.