Sugar Bay Barbados

We Stayed at this resort this year having done other Caribbean islands. This was amazing, a lovely hotel, stunning beach and great atmosphere We visited a number of restaurants outside of the resort including lobster live and lone star, both were amazing! Highly recommended

Everyone's idea of the ideal holiday is different but there are some things which we all look for: customer service, clean facilities, decent food. Pluses: The staff for the most part really do go out of their way to give you a friendly smile and they love the children (special mention here to Kay and Joy Ann, your smiles lit our day unlike some of the other surly serving staff), the food is decent enough, not outstanding but all home cooked and always variety, the beach has a safe swimming lagoon area (none of the surrounding hotels do) as this is after all on the Atlantic Coast, the kids club cannot do enough for you and are open 9am-9pm (not suggesting you'd need it for that long but a bit of time out is always nice!), the ocean front rooms are down the quiet end and if there are 2 of you, you can request ground floor which is nice (3rd floor and above only if travelling with a child and preferring ocean facing rather than the bigger but garden facing family rooms). Minuses: as mentioned so many times some of the reception staff border on rude which I was having absolutely none of. The tours are doubled in price if booked through the hotel, book them directly and you'll save a fortune. The doors really have to be slammed to get them to close properly which means you cannot help but disturb others around you. There is no sign of management wanting any feedback or looking to improve the areas which are constantly being pulled up. There is one baby pool at the back of Collins beach grill/bar (which is a lovely relaxed little spot) and the other pool is nothing to really shout home about plus you have to walk through the restaurant to get to the beach - something which is forbidden to do without shoes and suitable attire. Entertainment stops at 10pm which suited us with a small child but may disappoint others. A couple of really good entertainment nights are Sunday and Tuesday but otherwise it's just a couple of guys on a guitar and sadly not that much steel band or any sort of music around at all. Generally speaking they do offer a welcoming and relaxed space for your holiday, if you are not expecting the moon and want more than a basic hotel then you've hit the mark. The beach is lovely as is the smiley lady and man who bring you drinks all day long. We'd love to have seen volleyball on the go sometimes instead of just the watersports team hitting a cricket ball up the beach but you can't moan at them as they are all so lovely. Watersports are lacking on this coast because of the waves so you need the very expensive west coast if these are the top of your itinerary. For those with young families, and for those couples/friends who are happy to just relax and sunbathe, this is a lovely holiday. If you have older kids or want more life, look elsewhere. Overall it would be silly not to recommend this hotel as it is very pleasant and it really isn't that bad as some have listed (stones in the water - the odd one yes, but really???!!! Nothing to complain about!) - just don't go expecting 5 star because it isn't.

Had very nice holiday at sugar bay . Hotel small but nice, stayed in beach front room . Food very good at all 3 places to eat in evening { but could do with Colins being open in evening]. Staff all very nice and polite to many nice ones to mention. Beach nice with plenty of sun beds. Gym was fine for size of hotel