Sugar Bay Barbados

My wife and I stayed at Sugar Bay for 10 nights at the beginning of July 19 and we had a really lovely stay! With that being said there are a few area's I think could be improved which I will mention. Check in and the room. Check-in was relatively smooth with only a short wait. The staff were really welcoming and the rum punch was a nice touch. We went for the basic signature room which was actually very comfortable and well equipped. The bed was huge and super comfortable, the bathroom suite was modern and spacious. Other facilities included a proper iron and ironing board, safe, tea/coffee facilites and a mini fridge. Overall we were really happy with the room, next time I would considering an upgrade just to get that sea view! The cleaning staff were really good, definitely no complaints there. Our only issue with the room was the lack of a shelf in the shower (which meant all our products were on the floor) and the fact there was no milk in the room, just coffee mate which was odd and not nice in tea! Hotel and grounds. The Hotel itself was lovely and clean. The beach area was particularly lovely with plenty of sun loungers, however tables were in very short supply, which meant most of the time we didn't get one. Yes there are a few rocks in the sea but that's nature for you. The beach waiters can't do enough, the supply of alcohol was great, they really do work hard! The pool area is nice, beds are comfy (albeit not enough of them and oddly spaced) and the pool bar was a great addition. Yes the pool is far too small and shallow with quite an abrasive texture along the bottom, cpupled with chunky ledges separating each level. Not a great pool to swim in but is refreshing none the less. One thing that wasn't great was the constant balls flying across the pool, some of the guests had no consideration for others which is obviously not the hotels issue. Food and drink. Generally really really good! I'm not a great lover of all inclusives, but this hotel certainly impressed. Food choice was quite small, however all cooked really well! The reef was probably our favourite despite it being a buffet (which I thought I'd hate!). Colin's was lovely, food was quite similar each day, a bit more variety would have been nice. The speciality restaurants were actually a bit of a let down unfortunately. UMI was ok, however Sizzle House was probably my least favourite meal of the holiday. The steak was super thin and overcooked. However, my biggest issue of the entirely holiday was the draught beer which is really awful no matter which bar you get if from (apart from the pool bar where they serve bottles). The only way I can describe it is whammy! I did mention this to the bar staff who agreed, seems it's been this way for a while. Please sort the draught beer out! Staff. The staff are definitely a credit to the hotel! Really friendly and helpful, honestly can't do enough for you. We managed to have a good talk with the Hotel Manager Morgan who was just as friendly and hospitable, clearly this filters down from the very top. So overall a really lovely, relaxing holiday! This is certainly a place we will be visiting again over the next few years!

Lets start with.. Food; I am early stages pregnant and i found it really difficult to eat on this holiday, I've had really bad nausea since early weeks and the best advise is to eat little and often but that was not really possible due to serving times at sugar bay. Breakfast was at a decent time from 7 till 10 and lunch at 12 till 3, but dinner wasn't available till half 6 which was way too late for us as that's 11:30pm uk time and i would never be able to eat that late back home. Bit disappointed that there was no snacks or drinks (except water) in the mini fridge seeing as it's all inclusive stay. There were no snacks avaliable at any other times either, only a gift shop with very limited crisps and chocolate to choose from, So i found myself only having 2 meals here (hardly as i couldn't stomach much at all). But i must say the staff were very helpful and allowed my partner to bring me back some food from the breakfast/lunch buffet on the days i wasn't physically able to leave the room. They even allowed us to have their book-only steak restaurant as room service because i wasn't well enough to be up and about when we booked it and we were so so grateful for that and the food was absolutely gorgeous. I had to have my fillet steak well done which was a bummer for me as I'm a rare kinda gal but the flavour was great as was my baked idaho potato. Hotel; Hands down the most beautiful view we have ever had at a hotel. The beach is absolutely beautiful and we were lucky enough to get upgraded to a sea view room when we arrived - much better ambiance and personally i love hearing the waves of the ocean in the might. Wifi not the best in places, but it's still wifi. Decor was very pretty and really gave it that holiday vibe. The pool wasn't very deep but the temperature was good and it was always clean, swim up poor bar had a fair bit to offer too. Staff; Very welcoming on arrival at reception, a couple of the ladies at the front desk actually started to give me some advice on what sickness tablets to take during pregnancy which was sweet. A few select individuals couldn't do enough for you and were very pleasant, bellboy was very helpful and we had a couple of lovely waiters on the beach. Then there was a few that seemed like they needed a bit of a kick and everything was superrrr slow with them, but no rude encounters for myself so that's the main thing. Over all this was such an amazing experience and one i will never forget, as it will probably be our last for a while 🤱 Thank you to the staff at sugar bay x

Ocean view room on third floor offered a beautiful view. Food was great. Service from all staff was wonderful. Enjoyed Sizzle steakhouse. Had a problem with booking for submarine tour. Front desk got on the phone to work out the details and get things in order for us. Great service on the beach for drinks and food. Quiet at 10pm every night.