Mystique, a Luxury Collection Hotel

My husband and I spent 4 nights at the Mystique in Oia and were totally spoiled by the view and service. The staff was constantly going the extra mile - per their own request; for example, they drove to the ferry port to get our tickets printed so we wouldn???t have to the day of our transport. Of all the hotels we have seen in Santorini the Mystique is the most artistic and stunning in how each room is sculpted into the mountain. The breakfast was out of this world and each evening we were greeted with desserts and wine in our room. Love this hotel and will return but when booking please note these are caves so be prepared that you might not have a window in the bathroom or stand up shower but will have spectacular views and service!!

Deciding where to stay in Oia is difficult as there are many wonderful properties available. Our travel agent chose Mystique and, having just returned home, I wanted to share my thoughts as to why I believe Mystique deserves top marks and the highest accolades. First, the service at this hotel is unparalleled; every member of the staff, beginning with Effie - the hotel's engaging, charming, and knowledgeable Manager - to all the front desk staff (Daphnea, Maxim, Rafil, Panagiotis, Ioa and others I know I forgot) to Alexandra and all the staff at Charisma, one of Mystique's 2 restaurants, including Alexandra - the warm, friendly and smiling Manager and all her staff (Demetra, Alexander, the two lovely young women who brought us breakfasts on our terrace each morning and everyone else) to the amazing porters who lug the heaviest bags up and down all day long and never, ever stop smiling - there was nothing they wouldn't do to make sure your stay is nothing short of spectacular. Truly this staff is one of the best that I have ever encountered in all my hotel stays throughout the world. Secondly the accommodations: our room - a Wet Allure Suite - was perfect offering just the right amount of space, a wonderful rainfall shower, a small but much appreciated jacuzzi and a spacious terrace. Housekeeping kept the room spotless and the hot tub was cleaned and serviced daily. Third, the food at both restaurants was phenomenal. For lunch you have the option of 2 menus, a lovely wine list and nice selection of beers. The sushi restaurant, Asean, was equally wonderful. In both locations everything was freshly prepared, innovatively presented and tremendously flavorful. Fourth, location: Mystique is located on the edge of Oia, so the tourist hordes are not traipsing by your room at all hours. As the hotel is located closer to the water it offers a higher level of privacy and quiet others may not. At the same time all that Oia has to offer is just a short walk away. The best of both worlds. While Mystique may seem costlier that other places let me assure you, without any hesitation or doubt, that - when you add up the exceptional level of service, the stunning accommodations, the phenomenal food and the superlative location - the hotel offers tremendous value for the money. My husband and I cannot thank Effie and the entire staff of Mystique enough for the unforgettable 4 days we spent with them. Leaving was difficult and, as we walked up the steps after having said our goodbyes, we assured ourselves we will be back again. Mystique deserves the highest accolades and is highly, highly recommended.

We loved our stay at the Mystique! Great location, it???s a minute or two to the down town of Oia, which Was great (I was thinking if you stayed in the main down town tourists might be walking by your hotel frequently). The staff was fabulous and provided great recommendations. The breakfasts were good, we didn???t have lunch or dinner there, so I can???t comment on that. The cave rooms were fun, we had a jacuzzi in our bathroom with a view of the caldera. Each day we would have treats left in our room and water. I would recommend leaving the window open in the bathroom cracked a bit to avoid too much condensation to build up. I enjoyed staying in Oia and the hike from Fira to Oia, which is a must.