Marcuswl, Swindon, United Kingdom
Our first time at a Hotel on this fantastic Island, we normally stay in a Villa, the Hotel provided us with a very warm and great welcome, bags taken from Car, welcome drink in large lavish looking...
Our first time at a Hotel on this fantastic Island, we normally stay in a Villa, the Hotel provided us with a very warm and great welcome, bags taken from Car, welcome drink in large lavish looking reception area and very friendly and helpful staff. We arrived a few hours before our room was ready, but the staff were very accommodating, stored our luggage after allowing us access to them, then we spent a few hours around the pool, had a great lunch then checked in to rooms, we asked for rooms next to each other, which we got and also had connecting doors, rooms were large, very clean, excellent decor and furnishings with a fantastic bathroom and large shower, plenty of towels and lots of space. We had a fantastic time here, great rooms, great pools, very friendly and nice staff, great luxury hotel, the only one area that for us let the hotel down and did not keep up to the standard of this great hotel was the restaurant, the food was ok, but boring, not always hot, to much choice and too many things there night after night,, staff were very nice but not enough of them, even some of the staff complained that there was not enough of them, and they were almost literally running around! Such a shame as we paid a lot of money to staff for breakfast and evening meal, but was just not worth it, if we stayed here again we would not eat here, which is a shame and a big let down on behalf of the hotel as the restaurant was more of a 2 star level whereas the hotel itself was definitely 5 star
View full review
82% of travellers recommended this hotel
2176
993
404
133
86
Oct 16 2018
Oct 16 2018
