Dar Al Masyaf, Madinat Jumeirah

Another fantastic stay at this beautiful resort a great place to meet up with old friends & make new ones. Stayed in Villa 4 which is a great location for all facilities. Sang our villa butler was amazing & always looked after us (her G&T’s were exceptional & constantly flowing) she worked very hard even under pressure. Also thanks to Humayun the beach assistant who always greets you with a good morning & smile he constantly checks everyone has clean towels & fresh cold water. Special mention to Marycris who always manages to pass by to say hello & check all is going well. There was lots of maintenance being carried out but it does have to be done I don’t know how they manage to work so hard in the heat. Breakfast in the french Riviera was excellent as were all the restaurants We will be back soon for another great holiday

Cannot thank Marychris yet again for her excellent customer service as always an amazing human being and service second to none . Adding that to the addition of Sashi our butler was amazing he was so helpful attentive and nothing was to much bother . The Resort as always was clean and attention to detail is amazing . We had great meals at the Dow and anchor , Zenghi , tratoria . And a big shout out to Joseph at the hide absolutely amazing food and great service . All definitely worth a five Star review .

Just wow! Each year just gets better. A regular guest for many years we have seen so many changes, some we felt were needed, some we were disappointed about, mainly restaurant closures. This year however we have seen new restaurants open and the service at the hotel has got back to what we have always known. Upon check in at 7:30 am we were greeted into a separate area near the main reception. The gentleman was professional, enthusiastic and extremely welcoming. Lucky for us our room was ready and was offered an upgrade. In typical Jumeirah standard the room was cleaned to perfection, this was not only upon check in but throughout our stay. We choose Jumeirah every year for many reasons, the main one being the staff. The people both front of house and behind the scenes truly do care. When being here we are home from home. Arboretum - Always the highlight of our trip. The staff working here are truly outstanding. This year the standard of operation is just outstanding. The restaurant runs like clock work, tables are cleaned promptly , the choice of food is mind blowing and staff are keen to ensure guests have everything they need. Since the return this year of Adam Beck, someone who we have watched develop over many years at Jumeirah i am sure a lot of the improvements have his input. Adam always spends the time to ensure our stay is memorable and to listen to feedback. Thank you Adam. The following staff are another main reason we feel at home. The below make us feel like royalty and i am sure in their hands anyone would feel the same. Timothy - the first year we have met you, your smile is infectious, we cant wait to see you next year. Chika- We met 3 years ago, your second week at Jumeirah, I told you then you would be amazing. Congratulations on your promotion, we are hoping to see that "blue suit" next year! Ann - 7 years we have known you, the most caring person who deserves every success. Nothing is ever too much trouble. Ryan, Mary,Rohit,Nayan, Ashtoush - Thank you! You spent time with us, made sure we were fully looked after and made our little girls birthday very special. Food in the restaurants is second to none. Stand out ones for us are Zheng he's , Al Nafoorah and French Riviera. Buggys and abras - we never had any issues with getting these, nor having to wait longer than expected. We spent time at the main Al Qasr pool and also Al Naseem. Both immaculately kept with staff working tirelessly. The life guards are very much on the ball and never take their eyes off the pool. Marycris, thank you for checking in, as mentioned the stay was simply perfect. Jumeirah, you will always have our heart and a lifetime of memories